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Baskin-Robbins

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Baskin-Robbins is an American multinational chain of ice cream and cake specialty shops owned by Inspire Brands. Baskin-Robbins was founded in 1945 by Burt Baskin and Irv Robbins in Glendale, California.[4] Its headquarters are in Canton, Massachusetts, and shared with sibling brand Dunkin' Donuts. It is the world's largest chain of ice cream specialty stores,[5][6] with more than 8,000 locations.[7]

Baskin-Robbins
Company typeSubsidiary
IndustryFood and Beverage
Founded1945; 79 years ago (1945) (as Burton's Ice Cream Shop)
Glendale, California, U.S.
Founders
Headquarters130 Royall Street
Canton, Massachusetts, U.S.
Number of locations
7,700[2]
Area served
Worldwide
Key people
David Hoffmann (chairman and CEO, Dunkin' Brands)[3]
Products
  • Ice cream
  • Frozen beverages
  • Ice cream cakes
  • Frozen treats
RevenueIncrease US$160 million (2019)
ParentInspire Brands
Websitebaskinrobbins.com

The company is known for its "31 flavors" slogan, with the idea that a customer could have a different flavor every day of any month. The logo includes a stylized "31" formed from the letters "B" and "R". The slogan came from the Carson-Roberts advertising agency (which later merged into Ogilvy & Mather) in 1953. The company has introduced more than 1,300 flavors since 1945,[8][9] including the addition of vegan and non-dairy flavors in 2019.[10][11]

History

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Baskin-Robbins was founded in 1945 by American brothers-in-law Burt Baskin and Irv Robbins from the merging of their respective ice cream parlors, in Glendale, California.[citation needed] Burt Baskin learned about ice cream while he was in the military during World War II and opened Burton's Ice Cream Shop in California in 1946.[12] Irv Robbins managed an ice cream counter in his father's store as a teenager and in 1945 used $6,000 to open Snowbird Ice Cream in California.[13]

In 1948, they decided to combine their companies and call it Baskin-Robbins. Snowbird Ice Cream offered 21 flavors; when they merged the number of flavors was expanded to 31.[4][14]

 
Original logo used from 1953 to 1980

By 1948, Baskin and Robbins had opened six stores. The first franchise was executed on May 20, 1948, for the store at 1130 South Adams in Glendale (Store #1). In 1949, the company's production facility opened in Burbank. Baskin and Robbins decided to start selling the stores to the managers. In 1953, Baskin-Robbins hired Carson-Roberts Advertising who recommended the adoption of the number 31 as well as the pink (cherry) and brown (chocolate) polka dots and typeface that were reminiscent of the circus. The first store that adopted the new 31 looks was 804 North Glendale Ave. in Glendale in March 1953.

Between 1949 and 1962, the corporate firm was known as Huntington Ice Cream Company. The name succeeded The Baskin-Robbins Partnership and was eventually changed back to Baskin-Robbins, Inc. on November 26, 1962. Baskin-Robbins was owned by its founders until it was acquired in 1967 (just before Burt Baskin's death) by United Fruit. In the 1970s, the chain went international, opening stores in Japan, Saudi Arabia, South Korea, and Australia.[15]

 
A 1967 Baskin-Robbins store in Portland, Oregon, with the 1991–2006 logo on August 8, 2013 (closed in mid-2014), that retained its original look, a design typical of the chain's outlets in the 1960s

In 1972, the company went public when United Brands sold 17% in an IPO. A year later, the British food company J. Lyons and Co. purchased Baskin-Robbins from United Brands and all public stock. J. Lyons then merged with Allied Breweries, becoming Allied-Lyons in 1978. Allied-Lyons then merged with Pedro Domecq S.A. in 1994, becoming Allied Domecq. Baskin-Robbins and Dunkin' Donuts comprise Dunkin' Brands, Inc. Dunkin' Brands was part of Allied Domecq until its purchase in 2006 by a group of private equity firms – Bain Capital, Thomas H. Lee Partners, and The Carlyle Group.[16]

 
Third Baskin-Robbins logo used in the U.S. from February 2006 to December 15, 2020, still in use internationally

In 2006, the company's "BR" logo was updated such that it doubles as the number "31" to represent the 31 flavors, with the "31" formed by the parts of the letters "BR" which are rendered in pink, in contrast to the rest of the logo which is rendered in blue.

In August 2012, Dunkin' Brands became completely independent of the private equity firms.[17]

 
Co-branded Dunkin' Donuts and Baskin-Robbins, Thomasville, Georgia

Baskin-Robbins struggled in the early years of the 2000s to retain business, but opened 36 new shops between 2013 and 2015.[18][19] Many new Baskin-Robbins shops are co-branded with Dunkin' Donuts, including California's first co-branded location of the two in San Diego, which opened in March 2014.

In 2014, Baskin-Robbins also began selling its ice cream for the first time in supermarkets across the U.S.[20] In July 2017, Baskin-Robbins started adding their locations to delivery service platform DoorDash to deliver ice cream in 22 cities across the United States.[21]

In December 2020, Dunkin' Brands was purchased by Inspire Brands.[22]

Baskin-Robbins debuted an updated logo, alongside the new tagline "Seize the Yay", on April 11, 2022.[23]

Chris Buck and Barack Obama are two notable former employees.[24][25]

International presence

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Map of countries that either have or used to have Baskin-Robbins outlets
 
Baskin-Robbins in Thornhill, Ontario
 
Baskin-Robbins ice cream
 
Quito Ecuador in 2022 at a Baskin-Robbins ice cream

Baskin-Robbins has more than 8,000 shop locations in: Aruba, Australia, Bahrain, Bhutan, Canada, China, Colombia, Curaçao, Dominican Republic, Ecuador, Estonia, Egypt, Honduras, India, Indonesia, Ireland, Japan, Kazakhstan, Kuwait, Latvia, Malaysia, Morocco, Nepal, Oman, Pakistan, Qatar, Saudi Arabia, Singapore, South Korea, Spain, Sri Lanka, Taiwan, Thailand, Tajikistan, United Arab Emirates, United Kingdom, United States, Uzbekistan, Vietnam and Yemen. International locations feature flavors of ice cream popular in each country, such as Red Bean, Litchi Gold, Blackcurrant and Cantaloupe. The most popular flavors of Baskin-Robbins in Asia are Mint Chocolate Chip and Cookies & Cream.[26]

Baskin-Robbins has previously been present in other countries such as Armenia, Azerbaijan, Belarus, Malta, Maldives, Mauritius, Mexico, Netherlands, Panama, Philippines,[27] Portugal, Russia, South Africa, and St. Maarten.

Cambodia does not have any locations of Baskin-Robbins but their products are officially available at an Au Bon Pain bakery franchise.[citation needed]

The standalone stores in Bangladesh were closed down, but their products are available at multiple local stores.[citation needed]

In Japan, Taiwan, China, and the Philippines, Baskin-Robbins is known popularly as "31" or "31 ice cream".[28]

Australia

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Baskin-Robbins Australia is a wholly owned and operated subsidiary of Inspire Brands, the parent company of Baskin-Robbins and Dunkin'. In October 2010, Dunkin' Brands terminated its license agreement with Allied Brands Group for Baskin-Robbins in Australia, and now supports its Australian franchisees directly.[29] The Baskin-Robbins Australia Franchise Support & Training Centre is based in Brisbane.[30]

Ireland

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Baskin Robbins opened in the Republic of Ireland and Northern Ireland in 2015 with a total of 8 shops.[31][32]

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In 2019, an ad advertising a new ice cream flavor in South Korea, "Pink Star", featuring child model Ella Gross, sparked a controversy, with some internet users describing the ad as "overly sexualized". The company withdrew the ad and apologized to its customers.[33][34][35][36][37]

See also

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References

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  1. ^ "BASKIN ROBBINS - CLOSED - 13 Photos & 32 Reviews - Ice Cream & Frozen Yogurt - 7150 Melrose Ave, Los Angeles, CA - Phone Number - Menu". Yelp. Retrieved April 20, 2022.
  2. ^ "Baskin-Robbins: stores by region 2019". Statista.
  3. ^ "Dunkin' Brands - People". Dunkin' Brands. Retrieved January 27, 2013.
  4. ^ a b "Our History Archived 2013-01-15 at the Wayback Machine". Baskin-Robbins' web site. Accessed 25 Feb. 2013.
  5. ^ "About Baskin-Robbins". Archived from the original on February 19, 2014. Retrieved February 18, 2014.
  6. ^ Duncan Brands (2007). "History: Dunkin' Brands". Duncan Brands. Archived from the original on April 23, 2013. Retrieved October 6, 2023.
  7. ^ Varian, Ethan (July 30, 2018). "Baskin-Robbins Opens 8,000th Store in Thousand Oaks | San Fernando Valley Business Journal". San Fernando Business Journal. Retrieved January 31, 2020.
  8. ^ "About Us | Baskin-Robbins". December 1, 2019. Retrieved December 10, 2019.
  9. ^ Hopper, Jessica (July 19, 2010). "Deep Freeze: Baskin-Robbins Retires Five Flavors". ABC News. Retrieved December 10, 2019.
  10. ^ Pomranz, Mike (July 25, 2019). "Baskin-Robbins Adds Plant-Based, Non-Dairy Flavors". Food & Wine. Retrieved October 29, 2019.
  11. ^ Cohen, Howard (August 1, 2019). "Baskin-Robbins introduces two new flavors – and don't even think to call them ice cream". Miami Herald. Retrieved October 29, 2019.
  12. ^ News Service Reports (July 18, 2009). "Historic Pasadena Baskin Robbins Reopens". Daily Bulletin. MediaNews Group, Inc. Retrieved February 22, 2020.
  13. ^ Garland, Chad (December 5, 2015). "Baskin-Robbins to Celebrate 70 Years with Local Ceremony". Glendale News Press. Los Angeles Times. Retrieved February 22, 2020.
  14. ^ "Baskin-Robbins' 31 original flavors". Los Angeles Times. Archived from the original on May 11, 2008. Retrieved February 25, 2013.
  15. ^ "Baskin-Robbins Japan Celebrates the Opening of Its 1,000th Store" (Press release). Archived from the original on February 23, 2014. Retrieved February 19, 2014.
  16. ^ This page, "History | Dunkin' Brands". Archived from the original on April 23, 2013. Retrieved March 20, 2013., at the Dunkin' Brands site, confirms the Baskin-Robbins founding date, the J. Lyons purchase (and date), the Allied Breweries merger (and date), and the Pedro Domecq merger (and date). Quotes: "1946: Baskin-Robbins is founded by Burt Baskins and Irv Robbins."; "1973: London-based J. Lyons & Co., Ltd., purchased Baskin-Robbins."; "1978: J. Lyons is purchased by Allied Breweries, creating Allied Lyons."; "1994: Allied Lyons partners with Pedro Domecq, the leading spirits marketer in Spain and Mexico, to form Allied Domecq."
  17. ^ "Dunkin' Brands". Retrieved March 20, 2017.
  18. ^ Kate Taylor (February 24, 2014). "How Baskin-Robbins Is Trying Not to Disappear". Entrepreneur. Archived from the original on July 14, 2014. Retrieved July 8, 2014.
  19. ^ Dunkin' Brands Group, Inc. (January 12, 2015). "Dunkin' Brands Announces 2014 Domestic Restaurant Growth" (Press release). Archived from the original on April 2, 2015. Retrieved March 21, 2015.
  20. ^ "BASKIN-ROBBINS PACKAGED ICE CREAM AND ICE CREAM BARS NOW AVAILABLE IN GROCERS' FREEZERS ACROSS THE COUNTRY" (Press release). May 20, 2014. Archived from the original on July 7, 2014. Retrieved July 8, 2014.
  21. ^ "Baskin-Robbins Will Now Deliver Ice Cream Straight To Your Door". Delish. July 7, 2017. Retrieved October 12, 2017.
  22. ^ "Inspire Brands Completes Acquisition of Dunkin' Brands". www.businesswire.com. December 15, 2020. Retrieved December 15, 2020.
  23. ^ "Baskin-Robbins Aims to Inspire Everyone to "Seize the Yay" Through Rebrand and New Campaign". Inspire Brands. April 11, 2022. Retrieved April 19, 2022.
  24. ^ Howmann, Anders (October 10, 2014). "'Frozen' treat for 50". Orange County Register. Freedom Communications, Inc. Retrieved March 20, 2015.
  25. ^ Feloni, Richard (February 26, 2016). "Barack Obama explains what he learned from scooping ice cream as a 16-year-old". Business Insider. Insider Inc. Retrieved August 26, 2019.
  26. ^ "Baskin Robbins International". Archived from the original on January 29, 2017.
  27. ^ "One last scoop: Baskin-Robbins to close down permanently in PH". November 26, 2022.
  28. ^ Unknown, Adam (August 11, 2014). "Why Nobody in Japan Knows Of Baskin Robbins Despite 1000 Stores". Japanese Level Up LLC. Retrieved May 21, 2020.
  29. ^ ""GoldCoast.com.au Article from October 2010"".
  30. ^ "Contact Us". Baskin-Robbins® Australia. Retrieved January 21, 2020.
  31. ^ O'Brien, Ciara (August 11, 2015). "Baskin-Robbins is back to sweeten Irish buyers". The Irish Times. Retrieved September 20, 2024.
  32. ^ Griffin, Sam (October 12, 2015). "Ice cream giant Baskin-Robbins set to open three Belfast shops". Belfast Telegraph. Retrieved September 20, 2024.
  33. ^ Ji-won, Choi (July 1, 2019). "Baskin Robbins hit by claims of sexualizing 11-year-old". The Korea Herald. Retrieved June 26, 2021.
  34. ^ "Baskin Robbins Korea Pulls Controversial Ad Starring Child Model Following Complaints". Branding in Asia Magazine. July 1, 2019. Retrieved June 26, 2021.
  35. ^ "Controversy arises over child model in Baskin Robbins commercial". koreatimes. July 1, 2019. Retrieved June 26, 2021.
  36. ^ Tuan, Timothy (July 3, 2019). "A Baskin Robbins Ad Got Hate For 'Sexualising' A Child Model". SAYS. Retrieved June 26, 2021.
  37. ^ "Baskin-Robbins accused of sexualizing child model Ella Gross in "weird and disgusting" Korean ad". Newsweek. July 1, 2019. Retrieved June 26, 2021.
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