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Business process automation (BPA), also known as business automation, refers to the technology-enabled automation of business processes.[1]
Deployment
editBPA tool sets vary in capability, but there is a trend towards the use of artificial intelligence technologies that can understand natural language and unstructured data sets, interact with human beings, and adapt to new types of problems without human-guided training.[2][self-published source]
A business process management implementation
editA business process management system differs from BPA. However, it is possible to implement automation based on a BPM implementation. The methods to achieve this vary, from writing custom application code to using specialist BPA tools.[3][self-published source]
Robotic process automation
editRobotic process automation (RPA) involves the deployment of attended or unattended software agents in an organization's environment. These software agents, or robots, are programmed to perform pre-defined structured and repetitive sets of business tasks or processes. The goal is to allow humans to focus on more productive tasks, while the software agents handle the repetitive ones.[4][self-published source]
BPA providers typically focus on different industry sectors, but the underlying approach is generally similar in that they aim to provide the shortest route to automation by interacting with the user interface rather than modifying the application code or database behind it.[5]
Use of artificial intelligence
editArtificial intelligence software robots are used to handle unstructured data sets (like images, texts, audios) and are often deployed after implementing robotic process automation. They can, for instance, generate an automatic transcript from a video. The combination of automation and artificial intelligence (AI) enables autonomy for the robots, along with the capability to perform cognitive tasks.[6][self-published source] At this stage, the robot can learn and improve processes by analyzing and adapting them.[7]
See also
edit- AI alignment
- Artificial intelligence detection software
- Business-driven development
- Business Process Model and Notation
- Business process reengineering
- Business Process Execution Language (BPEL)
- Business rules engine
- Comparison of business integration software
- Job scheduler
- Real-time enterprise
- Runbook
- Synthetic intelligence
- Weak AI
References
edit- ^ "Business Process Automation (bpa)". Gartner. Retrieved 2019-12-03.
- ^ Schmelzer, Ron. "From Process Automation To Autonomous Process". Forbes. Retrieved 2020-07-08.
- ^ Bloomberg, Jason. "Whatever Happened To Business Process Management Software?". Forbes. Retrieved 2020-07-08.
- ^ Messer, James. "Why Automated Billing Is Essential For Business Growth". Forbes. Retrieved 2020-07-08.
- ^ "Low-code platforms help with project backlogs and software development training". TechRepublic. Archived from the original on 2020-05-05. Retrieved 2021-05-13.
- ^ Schmelzer, Ron. "From Process Automation To Autonomous Process". Forbes. Retrieved 2020-07-08.
- ^ "Intelligent Process Automation: The 4 Levels of AI-Enablement". Cognilytica. 15 February 2018. Retrieved 2020-07-08.