Genertel is an Italian insurance company based in Trieste, Italy. It's the first online insurance company in Italy.[1]
Part of the Generali Group since its foundation, from 2013 Genertel has been headed by Generali Italia.[2]
 | |
| Company type | Subsidiary |
|---|---|
| Industry | Financial services |
| Founded | 1994 |
| Headquarters | Trieste, Italy |
Key people | Andrea Mencattini (Chair), Giacomo Trovato (CEO) |
| Products | Insurance, asset management |
| Parent | Generali Italia |
| Website | www |
History
editGenertel was founded in Trieste in July 1994; it is the first company in Italy to provide financial services by telephone.[1][3]
In 1998 only five insurance companies were authorized to operate by telephone in Italy; among these, Genertel was the first in terms of premium amount[4] and number of customers (more than 100,000).[5]
In 1999 Genertel was the first direct insurance in Italy to offer the possibility of taking out policies on the Internet.[1]
In 2005 Davide Passero became CEO of Genertel for almost a decade, until 2014 when he joined Alleanza Assicurazioni.[6]
In June 2009, Generali Italia launched Genertellife, the first online life insurance company in Italy, as an extension of Genertel.[7]
In 2014 there is a change at the top, Passero leaves the management of the company to Manlio Lostuzzi.[8][9]
In 2019, Genertel was authorized by IVASS (Institute for the Supervision of Insurance) to operate also in the credit sector, where the company aims at the sector of the salary- or pension-backed loans.[10]
On 1 September 2019 Maurizio Pescarini became CEO.[11]
In 2020, to counter the emergency linked to the COVID-19 pandemic, Genertel launches "Genertel Everywhere" a completely remote contact center available 24 hours a day.[12][13][14]
On 28 March 2023 IVASS authorized the merger between Genertel and Cattolica Assicurazioni. The latter was incorporated assuming the definitive name of Genertel S.p.A. on July 1, 2023.[15]
On 21 May 2024, Giacomo Trovato became CEO and general manager.[16]
References
edit- ^ a b c De Massis, Alfredo; Turba, Luca (2010). Il Direct Insurance in Italia: Trend di mercato, modelli di business e strategie competitive (in Italian). Milano: EGEA. ISBN 9788823842595.
- ^ Generali launches its plan for growth in Italy
- ^ Giudici, Giuseppe (2008). Intermediazione assicurativa e mercato (in Italian). Milano: Franco Angeli Editore. ISBN 9788856802177.
- ^ Giudici, Giuseppe (2003). I canali della distribuzione assicurativa. - L'evoluzione delle reti commerciali tradizionali e l'affermazione dei canali innovativi (in Italian). Milano: Franco Angeli Editore. ISBN 9788846450500.
- ^ Genertel's milestones
- ^ Davide Passero bio on LinkedIn
- ^ Generali launches online life, pensions company, Reuters.com, 18 June 2009
- ^ (in Italian) Imprese: Manlio Lostuzzi ad Genertel GenertelLife
- ^ (in Italian) Generali Italia, parte il nuovo assetto
- ^ (in Italian) Genertel accelera nella cessione del quinto e mira al 20%
- ^ (in Italian) Il Leone di Trieste riorganizza la struttura italiana: al centro anche un top manager di B. Generali
- ^ (in Italian) Un contact center per i clienti al 100% in remoto, la prima a muoversi è Genertel
- ^ (in Italian) "Genertel Everywhere" primo contact center 100% da casa
- ^ (in Italian) Nasce Genertel Everywhere. Pescarini: "Risposta coraggiosa in un momento difficile"
- ^ Schiro, Giulia (2023-05-11). "Cattolica si chiamerà Genertel post fusione. Cosa cambia | WSI". Wall Street Italia (in Italian). Retrieved 2024-05-24.
- ^ "Giacomo Trovato nuovo amministratore delegato di Genertel - Notizie - Ansa.it". Agenzia ANSA (in Italian). 2024-04-23. Retrieved 2024-05-24.