Wikipedia

EasyJet

(Redirected from Easy Jet)
"Easy Jet" redirects here. For other uses, see Easy Jet (disambiguation).

EasyJet plc (styled as easyJet) is a British multinational low-cost airline group headquartered at London Luton Airport.[4] It operates domestic and international scheduled services on 927 routes in more than 34 countries via its affiliate airlines EasyJet UK, EasyJet Switzerland, and EasyJet Europe.[5] The company employs circa 13,000 people, based throughout Europe but mainly in the UK.[6] EasyJet plc is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.

EasyJet plc
IATA ICAO Call sign
U2 EZY EASY
Founded1995; 29 years ago (1995)
Operating bases
Frequent-flyer programFlight Club
Subsidiaries
Destinations157
Traded as
HeadquartersHangar 89, London Luton Airport, Luton, England, United Kingdom
Key people
FounderSir Stelios Haji-Ioannou
RevenueIncrease £8,171 million (2023)[2]
Operating incomeIncrease £476 million (2023)[2]
Net incomeIncrease £324 million (2023)[2]
Employees16,697 (2023)[3]
Websitewww.easyjet.com

Since its establishment in 1995, EasyJet has expanded through a combination of acquisitions,[7][8] and base openings fuelled by consumer demand for low-cost air travel. The group, along with associate companies EasyJet UK, EasyJet Europe and EasyJet Switzerland, operates 321 aircraft. It has 29 bases across Europe, the largest being Gatwick.[9] In 2022, the airline carried more than 69.7 million passengers,[10] making it the second-largest budget airline in Europe by number of passengers carried, behind Ryanair.[11]

EasyJet was featured in the television series Airline, broadcast on ITV (1998–2007), which followed the airline's operations in London Luton and later at other bases. Its pilot training scheme was the subject of another ITV television series, easyJet: Inside the Cockpit, which premiered in August 2017.[12]

History

edit

Origins and formation

edit

EasyJet has its roots in the business activity of Greek-Cypriot Stelios Haji-Ioannou, who reportedly gained an interest in the aviation business after being approached as a potential investor in Virgin Atlantic's Greek franchisee. Recognising a vacant niche in the market, Stelios decided to examine the prospects for launching his airline, having secured a commitment of a £5 million loan from his father.[13] While studying various business models in the industry, Stelios took a significant interest in the American operator Southwest Airlines, which had successfully adopted the practice of price elasticity to be competitive with traditionally cheaper buses and attract customers that would not normally have considered air travel. This principle became a cornerstone of EasyJet's operations.[13][14]

In 1995, EasyJet was established by Stelios, being the first company in what would later become the EasyGroup conglomerate. Upon launch, it employed just 70 people; the company is based at London Luton Airport, which was traditionally used only by charter flights.[13][15] To encourage the company, Luton Airport chose to give EasyJet free use of 15,000 square feet building for its headquarters, which it named EasyLand; its management style typified minimal overhead, such as an early implementation of the paperless office concept.[13] EasyJet initially operated a pair of wet leased Boeing 737-200 aircraft, capable of seating 130 passengers. These were flown on two routes: Luton to Glasgow and Edinburgh. Early on, EasyJet operated as a paper airline, the aircraft themselves being flown and maintained under a lease.[13]

Early promotional activity focused on the airline's relatively low pricing compared to incumbent operators.[15] Within its first year, EasyJet reportedly carried approximately 40,000 passengers.[15]

In April 1996, the first wholly owned aircraft was delivered to EasyJet, enabling the company's first international route, to Amsterdam, which was operated in direct competition with rival airlines British Airways (BA) and Dutch flag carrier KLM.[13][15] Competitors responded to the emerging EasyJet in different ways; while BA was largely indifferent, KLM allegedly chose to respond with a predatory pricing strategy that led to an investigation by the European Union over unfair competitive practices.[13] Despite commercial pressure from the emergent no-frills sector, traditional airlines have been unable to directly adopt similar practices to EasyJet due to vigorous protection of existing employee privileges by unions.[16]

EasyJet's aircraft were initially operated by GB Airways from November 1995 until July 1996 and subsequently by Air Foyle HeavyLift until October 1997, as EasyJet had not yet received its Air Operator's Certificate.[17][18]

Flotation

edit

On 5 November 2000, EasyJet was floated on the London Stock Exchange.[17] In October 2004, the FL Group, owner of the airlines Icelandair and Sterling Airlines, purchased an 8.4% stake in the airline.[19] Over the course of 2005, FL increased its share in the company periodically to 16.9%,[19] fuelling speculation that it would mount a takeover bid for the UK carrier.[20] However, in April 2006, the threat of takeover receded as FL sold its stake for €325 million, securing a profit of €140 million on its investment.[21]

In March 2013, EasyJet was promoted to the FTSE 100; during the same month, the company launched its 100th route from Gatwick Airport, offering flights directly from London to Moscow.[22] By 2015, the company was flying routes to more than 130 destinations in 31 countries, operated 26 bases centred around Europe, and had a total of 10,000 employees.[15]

Expansion and acquisitions

edit
 
A Go Fly Boeing 737-300 in 2004

In March 1998, EasyJet purchased a 40% stake in Swiss charter airline TEA Basle for three million Swiss francs. The airline was renamed EasyJet Switzerland and commenced franchise services on 1 April 1999, having relocated its headquarters to Geneva Airport. Geneva was EasyJet's first new base outside the United Kingdom.[17] In 2002, rival airline Go Fly was purchased for £374 million; the airline inherited three new bases from Go, at Bristol Airport, East Midlands Airport and London Stansted Airport; the acquisition of Go almost doubled the number of Boeing 737-300 aircraft in the EasyJet fleet.[7][23]

In 2002, the airline opened its base at Gatwick Airport. Between 2003 and 2007, it opened additional bases in Germany, France, Italy, and Spain, establishing a presence in continental Europe.[17] By 2007, EasyJet was claiming to be operating more flights per day than any other European airline.[24]

On 25 October 2007, EasyJet purchased the entire share capital of GB Airways from the Bland Group.[25] This acquisition was valued at £103.5 million, and was used by the airline to expand its operations at Gatwick,[26] and to establish a base at Manchester Airport.[8][27][28][29][30]

In June 2011, the airline opened its eleventh British base – at London Southend Airport, offering flights to Alicante, Amsterdam, Barcelona, Belfast, Faro, Málaga, Jersey, Palma de Mallorca and Ibiza.[31]

In July 2017, EasyJet announced it would open a new European headquarters in Austria to enable it to operate after Brexit.[32]

On 28 October 2017, EasyJet announced it would lease 25 former Air Berlin A320 aircraft to operate across EasyJet Europe's network, under its European AOC. Several of these aircraft were based at Berlin-Tegel Airport, before its closure. These aircraft have subsequently been transferred to Berlin-Brandenburg Airport. Previously EasyJet had only operated from Berlin-Schönefeld Airport and Berlin-Tegel Airport, where EasyJet had taken over some of Air Berlin's old services.[33]

On 30 March 2020, EasyJet suspended all flights, grounded its entire fleet, and furloughed its crews due to travel restrictions imposed.[34] This came after the company had flown 650 "rescue flights", taking 45,000 people back home.[35] In April 2020, EasyJet secured a £600 million loan from the UK Government.[36] In June 2020, EasyJet announced their intention to resume flights, flying half of their routes in July 2020 and up to 75 per cent in August 2020, though with reduced frequency.[37]

In April 2020, EasyJet became involved in a dispute with its owner and largest shareholder, Stelios Haji-Ioannou. Haji-Ioannou criticised the airline's decision not to seek to cancel the outstanding Airbus order, claiming it would create an additional £4.5 billion of capital which the airline could not afford to spend. He threatened to call a general meeting to remove a director every three weeks unless subsequent action was taken. A general meeting was held on 22 May, where shareholders ultimately voted over 99% in favour of the EasyJet board and retaining the Airbus contract.[38]

On 19 May 2020, the company revealed that it had been the subject of a cyber-attack resulting in the release of the personal information of 9 million customers.[39]

On 10 September 2021, the company claimed it had rejected a takeover bid from rival Wizz Air.[40]

On 30 September 2021, Stelios Haji-Ioannou and his family lost control of the company, after failing to take up the rights issue and being diluted: their stake was 15.27% as of 30 September 2021.[41]

On 14 October 2024, EasyJet appointed Jan De Raeymaeker as its new CFO, replacing Kenton Jarvis, who was set to become the airline's CEO. Earlier in the year, EasyJet announced that CEO Johan Lundgren would step down in early 2025 after seven years in the role, with Jarvis taking over on 1 January 2025.[42]

Senior leadership

edit

Former chairmen

edit
  1. Sir Stelios Haji-Ioannou (1995–2002)[45]
  2. Sir Colin Chandler (2003–2009)[46]
  3. Sir Michael Rake (2010–2013)[47]
  4. John Barton (2013–2021)[47]

Former chief executives

edit
  1. Ray Webster (1996–2005)[48]
  2. Andy Harrison (2005–2010)[49]
  3. Carolyn McCall (2010–2017)[47]

Corporate affairs

edit

Business strategy

edit

EasyJet, like Ryanair, uses a business model pioneered by Southwest Airlines. Both airlines have adapted this model for the European market through further cost-cutting measures, such as not selling connecting flights or providing complimentary snacks on board. The key points of this business model are high aircraft utilisation, quick turnaround times, charging for extras (such as priority boarding, holding baggage, and food) and keeping operating costs low.[50]

Initially, EasyJet's employment strategy was to maintain control with minimal union involvement. During the 2000s, the airline adopted a different approach, deciding to make accommodations for unions.[24]

Originally, EasyJet did not allocate seats so passengers took any available seats, with the option to pay for "Speedy Boarding", which allowed them to be first onto the aircraft. Since 2012, all passengers are allocated numbered seats before boarding commences, as it was found that this does not slow down boarding times and could earn more revenue than Speedy Boarding. Passengers can pay an additional fee for certain seats such as the front few rows and overwing seats (which have extra legroom).[51]

edit

Between the start of the COVID-19 pandemic and August 2020, EasyJet raised over £2.4 billion in new finance. Out of the sum, £600 million came from the Covid Corporate Financing Facility provided by the UK government and over £400 million was raised from the placement of shares.[52] In November 2020, EasyJet announced that, due to the pandemic and the lockdowns in many countries, it would scale back its reduced flying schedule to no more than 20 per cent of capacity.[53] It also announced its first annual loss during the 25-year history of the company.[54]

The key trends for the EasyJet Group are (as of the financial year ending 30 September):[55]

Turnover
(£m) 		Net
profit/loss
(£m) 		Number of
employees[56] 		Number of
passengers
(m) 		Load
factor
(%) 		Fleet
size[57] 		References
2004 1,091 41.1 3,656 24.3 84.5 92 [58]
2005 1,314 42.6 3,875 29.6 85.2 109 [58]
2006 1,620 94.1 4,359 33.0 84.8 122 [59]
2007 1,797 152 5,493 37.2 83.7 137 [60]
2008 2,363 83.2 6,375 43.7 84.1 165 [61]
2009 2,667 71.2 6,478 45.2 85.5 181 [62]
2010 2,973 121 6,887 48.8 87.0 196 [63]
2011 3,452 225 8,288 54.5 87.3 204 [64]
2012 3,854 255 8,446 58.4 88.7 214 [65]
2013 4,258 398 8,945 60.8 89.3 217 [66]
2014 4,527 450 9,649 64.8 90.6 226 [67]
2015 4,686 548 10,388 68.6 91.5 241 [68]
2016 4,669 427 10,774 73.1 91.6 257 [69]
2017 5,047 325 12,280 80.2 92.6 279 [70]
2018 5,898 466 14,245 88.5 92.9 315 [71]
2019 6,385 349 15,518 96.1 91.5 331 [72]
2020 3,009 −1,079 14,292 48.1 87.2 342 [73]
2021 1,458 −858 13,632 20.4 72.5 308 [74]
2022 5,769 −169 14,443 69.7 85.5 320 [75]
2023 8,171 324 16,697 82.8 89.3 336 [76]

Head office

edit
 
Hangar 89 at London Luton Airport, EasyJet's head office

EasyJet's head office is Hangar 89 (H89), a building located on the grounds of London Luton Airport in Luton, Bedfordshire; the hangar is located 150 metres (490 ft) from EasyLand, the previous headquarters of the airline. Hangar 89, built in 1974, has 30,000 square feet (2,800 m2) of office space and can house three aircraft the size of an Airbus A319 at one time. When EasyJet received H89, it had a 1970s-style office setup. The airline modernised the building and painted it orange.[77]

Marketing

edit

EasyJet's early marketing slogan was "making flying as affordable as a pair of jeans". It urged travellers to cut out the travel agent. Its original advertising consisted of little more than the airline's telephone booking number painted in bright orange on the side of its aircraft.[17] The specific colour that EasyJet uses closely resembles that of the telecommunications corporation Orange and was a subject of dispute between the two companies in 2004 when EasyGroup launched a mobile phone subsidiary, easyMobile.[78][79]

The Airline TV series created by LWT and filmed between 1999 and 2007 made EasyJet a household name in the United Kingdom. The series, while not always portraying the airline in a positive light, did much to promote it during this time.[80] The airline has used a number of slogans since its establishment, including "The Web's Favourite Airline", "Come on, let's fly" and "To Fly, To Save" (a parody of British Airways' slogan "To Fly, To Serve"). This was then followed by "[....] by easyJet", with "Europe by easyJet" and "business by easyJet" being the most widely used. It currently uses the slogan "This is Generation easyJet".[81]

Environment

edit

In June 2007, EasyJet announced plans for the construction of its airliner, dubbed EcoJet. It was claimed to possess improved fuel efficiency over contemporary airliners. To achieve this, the EcoJet was described as using propfan engines, as well as being constructed with extensive use of carbon fibre composite material. At the time of the announcement, it was stated that the first flight was scheduled to occur sometime during 2015.[82][83] Speaking at the time, EasyJet chief executive Andy Harrison commented that: "We have not developed a new concept. We have taken ideas from Boeing, Airbus and the engine manufacturers and put them together." Harrison claimed that the EcoJet, combined with other improvements in the industry, would enable a 50% reduction in greenhouse gas emissions within eight years.[84] However, there have been few announcements on the project since then.[85] EasyJet then campaigned for the UK to replace air passenger duty (APD) with a new tax that would vary depending on distance travelled and aircraft type.[86]

In July 2008, the United Kingdom Advertising Standards Authority (ASA) criticised a press campaign by the airline, over a misleading environmental claim that its aircraft released 22% fewer emissions than rival airlines. The figures used were not based on emissions produced by an EasyJet aircraft or emissions produced by the airline overall as the advertisement implied, and ASA declared that the airline had broken advertising rules. The judgement that followed reprimanded the airline in April 2007 after it made comments that its aircraft created 30% less pollution per passenger than some of its rivals.[87]

In February 2011, the airline painted eight of its aircraft with a lightweight, thin "revolutionary nanotechnology coating" polymer. It works by reducing the build-up of debris and reduces drag across the surface of the aircraft, thus reducing the fuel bill. It was estimated the airline could save 1–2% annually, equating to a £14 million reduction in fuel costs. The coating has already been used on US military aircraft and if successful EasyJet would apply the paint to its whole fleet.[88] In late 2015, EasyJet started making use of artificial intelligence (AI) and big data for the purpose of improving efficiency, cutting costs, and enhancing the customer experience.[89]

On 27 September 2017, EasyJet announced its partnership with an American start-up company Wright Electric with the purpose of developing and introducing a short-haul 120-seat all-electric airline.[85] The propulsion system is said to comprise a series of eight electrically driven ducted fans that are buried in the wings, which are powered by numerous battery packs distributed underneath the cabin floor; it is claimed to possess a range of roughly 335 miles, suitable for about one-fifth of EasyJet's current city routes, and facilitate zero-emission flights, as well as being 50% quieter and 10% less expensive to operate than conventional jet airliners. At the time, EasyJet stated that it intended to introduce electric aircraft into revenue service within 10 years.[85] In October 2018, EasyJet stated that progress was being made on its electric ambitions and that the partnerships planned to test a nine-seater electric plane as early as 2019.[90][91]

Since November 2019, EasyJet has offset the carbon emissions from all of its flights using carbon offsetting projects that meet either the Gold Standard or Verified Carbon Standard (VCS) accreditation. As a result, it is the first major airline in the world to operate net-carbon-zero flights across its entire network.[92][93] The airline describes this as an "interim" measure whilst the next generation of aircraft propulsion is developed. Consequently, EasyJet announced a partnership with Airbus on a joint research project into zero-emission hydrogen aircraft.[94][95]

Customer issues

edit

EasyJet has been criticised in Germany for not observing European Union law on compensation (and assistance to passengers) in cases of denied boarding, delays or cancellations (Regulation 261/2004). When flights are cancelled, passengers are supposed to be reimbursed within one week. In 2006, the airline did not always refund tickets in a timely fashion. Passengers occasionally had to wait longer for reimbursement of their expenses.[96][97]

In July 2011, the airline tried to refuse the carriage of a boy with muscular dystrophy because he had an electric wheelchair.[98] In separate incidents in 2012, paralympians received similar treatment,[99] and a French court found the airline guilty of three counts of disability discrimination.[100] In January 2017, the company was fined €60,000 by another French court because it had refused to allow a disabled passenger to the board in 2010; the company cited security concerns and internal regulations but said it would not appeal against the ruling.[101]

In September 2013, a passenger who sent a tweet complaining about the airline after his flight was delayed said he was initially told he would not be allowed to board the aircraft because of the posting.[102]

On 27 August 2020, the airline was sued by a woman over discriminatory concerns. The woman had been asked to switch seats twice in a row, to accommodate two ultra-Orthodox Jewish men.[103]

On 18 August 2023, a blind couple stated the airline "refused" to assist them with booking tickets after a missed previous flight, stating they must book online and "told [them] they couldn't help us". The airline offered an apology and Swissport and ABM who provided passenger assistance service on behalf of the airline that day said they are both "looking into this".[104]

European AOC

edit
Main article: EasyJet Europe

Following the UK's referendum vote to leave the European Union, EasyJet announced a plan to establish an Air Operator Certificate (AOC) in another EU member state. This will secure the flying rights of the 30% of EasyJet's network that remains wholly within and between EU states, excluding the UK. EasyJet expected a one-off cost of around £10 million over two years with up to £5 million incurred in the 2017 financial year. The primary driver of the cost is the re-registering of aircraft in an EU AOC jurisdiction.[105] In July 2017, EasyJet announced that it has applied for, and was subsequently granted by the Ministry of Transport, an Austrian Air Operator Certificate (AOC) and operating permit, thereby establishing EasyJet Europe. The new airline is headquartered in Vienna and will allow EasyJet to continue operating flights across and within European countries after the UK leaves the EU. The first aircraft, an Airbus A320, was re-registered as OE-IVA.[106]

EasyJet announced that the transition would result in no job losses in the UK, as the staff to be employed by EasyJet Europe are already based in the EU27. EasyJet UK staff would continue to be based in Luton. The group will thus comprise three airlines, EasyJet UK, EasyJet Europe, and EasyJet Switzerland, all of which are owned by EasyJet PLC, which is itself EU owned and controlled, listed on the London Stock Exchange, and based in the UK.[107] In May 2018, EasyJet confirmed that it was very close to achieving the required majority EU27 share ownership and that the UK government will nevertheless continue to consider it as a UK airline.[108]

Destinations

edit
Main article: List of EasyJet destinations
 
Countries in which EasyJet operates as of September 2024[109][110]

As of January 2024 EasyJet serves 183 destinations.[111]

Top airports by destinations in 2023[112]
Airport IATA Destinations
  London–Gatwick LGW 120[113]
  Manchester MAN 84[114]
  Geneva GVA 80[115]
  Bristol BRS 78[116]
  London–Luton LTN 69[117]
  Milan–Malpensa MXP 62[118]
  Berlin Brandenburg BER 59[119]
 
  Basel/Mulhouse/Freiburg
 		 BSL 58[120]
  Amsterdam AMS 50[121]
  Edinburgh EDI 43[122]
  Lyon LYS 41[123]
  Naples NAP 41[124]
  Nice NCE 41[125]
  Paris–Charles de Gaulle CDG 41[126]
  Belfast–International BFS 36[127]
  Lisbon LIS 36[128]
  Glasgow GLA 35
  Bordeaux BOD 32
  Birmingham BHX 30[129]
  Nantes NTE 28
  Porto OPO 27[130]
  Palma de Mallorca PMI 26[131]
  Venice VCE 23[132]
  Paris–Orly ORY 22[133]
  Toulouse TLS 21

Codeshare agreements

edit

In 2013, EasyJet entered a commercial agreement with Transaero to set up a codeshare agreement,[134][135] whereby Transaero acquired the right to sell a certain number of seats on EasyJet's Moscow (Domodedovo) – London (Gatwick) route. This was the first codeshare agreement for EasyJet; it was terminated when Transaero Airlines ceased to operate in October 2015.[136] Citing diminishing demand on the route, EasyJet ceased all flights to Moscow in March 2016.[137]

EasyJet has a reward miles sharing agreement with Emirates.[138]

Incidents

edit

Fleet

edit
 
An EasyJet Airbus A319-100 wearing the former livery
 
An EasyJet Airbus A320neo
 
An EasyJet Airbus A321neo
 
A former EasyJet Boeing 737-200 in 1997
 
A former EasyJet Boeing 737-700 in 2005

Current group fleet

edit

EasyJet PLC's total fleet comprises entirely Airbus A320 family aircraft. As of January 2024, the group operates the following aircraft:[141][failed verification][142][failed verification]

EasyJet fleet
Aircraft In service Orders Passengers Operator Notes
Airbus A319-100 80 45 — 156 EasyJet UK To be retired by 2027[143]
35 EasyJet Europe
Airbus A320-200 173 76 — 180/186 EasyJet UK
74 180/186 EasyJet Europe
23 186 EasyJet Switzerland
Airbus A320neo 58 41 207 186 EasyJet UK An additional 157 aircraft have been ordered.[144]
10 EasyJet Europe
7 EasyJet Switzerland
Airbus A321neo 16 11 270 234 EasyJet UK In the Airbus Cabin Flex (ACF) configuration.[145]
5 EasyJet Europe
Total 321 477

Fleet strategy and aircraft orders

edit

In common with other low-cost carriers, EasyJet has a strategy of operating just one aircraft type. Initially, it used Boeing 737 aircraft exclusively, but in October 2002 it ordered 120 Airbus A319 aircraft, plus 120 options.[17][146] Since then, all orders have been from the Airbus A320 family, and the Boeing aircraft have been phased out. With the acquisition of GB Airways in 2007, EasyJet inherited nine Airbus A320 and six Airbus A321 aircraft. This gave the airline some time to evaluate the feasibility of operating these larger aircraft. Based on this evaluation, EasyJet exchanged 25 A319 orders for A320s in July 2008 and later removed the A321 aircraft from the fleet.[8][27][29][30]

On 18 June 2013, the airline announced an intention to acquire – subject to shareholder approval – 35 Airbus A320 aircraft, for delivery between 2015 and 2017, and 100 Airbus A320neo aircraft for delivery between 2017 and 2022.[147] As part of the agreement, the airline will have purchase rights on a further 100 A320neo aircraft.[147] The current generation A320s and fifty of the A320neos will replace current A319 aircraft.[147]

On 15 May 2017, EasyJet announced the conversion of 30 A320neo orders into A321neo aircraft to be used on busier routes.[145] The then-CEO of EasyJet, Carolyn McCall, stated of the change: "bigger planes would help easyJet increase capacity in slot-constrained airports at peak times, such as Geneva, Amsterdam and London Gatwick". She added that the A321neos would help to cut costs by 9 per cent.[148] The company took delivery of the first A321neo on 18 July 2018 at the Farnborough International Airshow.[149]

On 20 November 2018, EasyJet ordered an additional 17 A320neo, taking their total neo order, including the A321neo, to 147.[150] On 19 November 2019, EasyJet ordered an additional 12 A320neo, taking the total neo orders, including the A321neo, to 159.[151]

On 20 July 2022, during the Farnborough International Airshow, EasyJet confirmed the placing of an order for 56 A320neo, including an upsizing of 18 A320neo from their original order to the longer A321neo model. EasyJet was reported to have secured a significant reduction on the list price of the aircraft as part of their original 2013 deal with Airbus.[152]

Services

edit

Booking

edit
 
An EasyJet Boeing 737-33V in the telephone number livery

Initially, booking was by telephone only; as a means of promoting this, all of the airline's aircraft were painted with the booking telephone number. There is no incentive for travel agents to book flights on the airline because it does not pay commissions, which is an industry-standard practice for low-cost carriers.[17]

In December 1997, one of EasyJet's design and advertising agencies suggested to Stelios Haji-Ioannou that he should consider trialling a website for direct bookings. Haji-Ioannou's reply was: "The Internet is for nerds, it will never make money for my business!" Other executives of the airline saw the potential and approved a website trial involving putting a different telephone reservation number on the website to track success. Once Haji-Ioannou saw the results, he changed his mind and an e-commerce website capable of offering real-time online booking went live in April 1998; this was the first such website for a low-cost carrier in Europe.[17][153][154]

In December 2001, the airline switched from a third-party reservation system to an in-house system.[155] Internet bookings were priced cheaper than booking by telephone to reflect the reduced call centre costs; as a further means of encouraging the use of the website, aircraft were repainted with the web address. Within a year, over 50% of bookings were made using the website; by April 2004, the figure had reportedly jumped to 98%.[17]

In December 2011, EasyJet launched their mobile app on the App Store and Google Play Store allowing customers to book flights and store boarding passes.[156] In 2019, the app accounted for 21.8% of bookings made with the airline.[157]

Cabin and onboard services

edit
 
Interior of an EasyJet A320neo

The airline's main fleet, comprising Airbus A319, A320/A320neo and A321neo aircraft, carry up to 156, 180/186 and 235 passengers respectively, depending on layout. A typical Airbus A319 carries 150 or 156 passengers depending on the layout in a single-class configuration, but as the airline does not serve meals on its shorter flights, it opted for smaller galleys and had a lavatory installed in unused space at the rear of the aircraft. The space saved by having smaller galleys allowed for the installation of 156 seats. Due to this seating arrangement, to satisfy safety requirements the airline's Airbus A319 aircraft have two pairs of overwing exits, instead of the standard one-pair configuration found on most Airbus A319 aircraft.[158][159][160]

EasyJet does not provide complimentary meals or drinks on its flights (except for some occasional charter flights operated by the airline). Passengers may purchase items on board from the "Eat Drink Shop" buy on board programme.[161] Onboard sales are an important part of the airline's ancillary revenue; gifts such as fragrances, cosmetics, gadgets as well as duty-free cigarettes, rolling tobacco and a large selection of spirits. The airline's monthly inflight magazine is called The Traveller.[162]

The airline had previously provided in-flight entertainment (IFE) in some aircraft, such as the ex-GB Airways fleet, using drop-down screens on some Airbus aircraft; by 2018, all use of IFE had been discontinued. The airline offers headphones for purchase, along with a travel pillow and eyeshades, subject to stock. During 2017, 'Air Time' was introduced on some EasyJet Switzerland flights, which enables passengers to connect to watch a selection of films and read books through an on-board WiFi network; this service is provided by Rakuten.[163]

Frequent flyer, business travel and loyalty products

edit

Three distinct loyalty products are offered, tailored towards business and frequent flyers. These are Flexi Fare, EasyJet Plus and a new frequent traveller loyalty programme called Flight Club. Flexi Fare[164] is a type of ticket that is usually more expensive than the regular fare and comparable to a business ticket with other airlines. This ticket offers additional flexibility, including unlimited free date changes within a set period, free route changes, complimentary checked baggage (1x20 kg), an increased carry-on baggage allowance, and a £7.50 on-board refreshment voucher. EasyJet Plus is an annual subscription product targeted at frequent flyers,[165] both business and leisure. This service offers free allocated seating (including extra legroom), priority check-in, fast-track security, speedy boarding and extra cabin baggage. The airline's loyalty programme is called Flight Club.[166]

EasyJet Hotels and EasyJet Holidays

edit

On 14 December 2004, EasyJet and Hotelopia, a subsidiary of First Choice Holidays, launched the co-branded EasyJetHotels accommodation booking service. EasyJetHotels offers accommodation products throughout the airline's network. Customers booking flights through the airline's website are provided with quotes for several hotels at their destination. Alternatively, customers can book accommodation separately at the EasyJetHotels website.[167][168]

On 28 June 2007, the airline expanded its relationship with Hotelopia by launching EasyJet Holidays, which offers Travel Trust Association protected package holidays made up of EasyJet flights and Hotelopia accommodation products.[169][170]

On 6 November 2010, the airline started a venture with Low Cost Travel Group, to offer flights dynamically packaged with Low Cost Travel Group's accommodation through the EasyJet Holidays website. As of March 2011, EasyJet Holidays has provided holidays and city breaks to all of the airline's routes.[171]

A mid-November 2019 report indicated that the company planned to relaunch the package holiday business, after the bankruptcy of former competitor Thomas Cook.[172]

"The total European package holidays market is worth around £61bn per year ... we know customers want holidays with various durations and not the traditional seven and 14 nights. The UK alone is a £13bn market and has grown by 6% annually," according to a company spokesperson.

References

edit
  1. ^ "Board of Directors". EasyJet. Retrieved 18 March 2022.
  2. ^ a b c "Annual Results 2023" (PDF). EasyJet. Retrieved 25 June 2024.
  3. ^ "Easyjet vs Ryanair – Statistics 2023/2024". airtravelgenius.com. Air Travel Genius. Retrieved 11 September 2024.
  4. ^ "Company Profile". Uk.reuters.com. Archived from the original on 8 October 2008. Retrieved 17 January 2014.
  5. ^ "What we do". corporate.easyjet.com. Retrieved 8 August 2022.
  6. ^ "What we do". EasyJet. Retrieved 16 February 2023.
  7. ^ a b "EasyJet buys Go for £374m". BBC News. 16 May 2002. Archived from the original on 17 September 2009. Retrieved 28 January 2010.
  8. ^ a b c "EasyJet agrees to buy GB Airways". BBC News. 25 October 2007. Archived from the original on 6 March 2010. Retrieved 28 January 2010.
  9. ^ "Annual report and accounts 2016" (PDF). EasyJet. p. 13. Archived from the original (PDF) on 2 February 2010. Retrieved 10 January 2017.
  10. ^ "EasyJet passengers 2022". Statista. Retrieved 26 November 2023.
  11. ^ "Annual Report 2009" (PDF). Ryanair. p. 3. Retrieved 25 January 2010.
  12. ^ "ITV commissions ground-breaking documentary following easyJet's rookie pilots from ITN Productions". ITN. 23 November 2016. Retrieved 7 April 2017.
  13. ^ a b c d e f g Rigby, Rhymer (1 August 1997). "UK: Cheap and cheerful". managementtoday.co.uk.
  14. ^ Miller, Charles (20 June 2013). "Ryanair and Easyjet: The history of the peanut airlines". BBC News.
  15. ^ a b c d e Smith, Oliver (10 November 2015). "EasyJet at 20: the low-cost airline, then and now". The Telegraph.
  16. ^ Martin, Ben (7 November 2015). "Challenges on the horizon as easyJet turns 20". The Telegraph.
  17. ^ a b c d e f g h i "Key events in our history". EasyJet. Archived from the original on 26 January 2010. Retrieved 28 January 2010.
  18. ^ 1996-07-03T00:00:00+01:00. "UK's easyJet expands services under Air Foyle AOC". Flight Global. Retrieved 18 May 2023.{{cite web}}: CS1 maint: numeric names: authors list (link)
  19. ^ a b "Prospectus September 2007". FL Group. p. 31. Archived from the original on 22 July 2011. Retrieved 28 January 2010.
  20. ^ "Easyjet shares rise on bid talk". BBC News. 9 January 2006. Retrieved 21 January 2008.
  21. ^ "FL Group's sale of EasyJet holding puts an end to months of takeover speculation". Financial Times. 6 April 2006. Retrieved 28 January 2010.
  22. ^ Frac, Kevin (1 July 2010). "CFO Chris Kennedy Pilots EasyJet, Lands on FTSE 100 – CFO Insight". Cfo-insight.com. Archived from the original on 30 April 2013. Retrieved 5 June 2013.
  23. ^ "Circular regarding proposed acquisition of Go" (Press release). EasyJet. 24 May 2002. Archived from the original on 19 January 2008. Retrieved 21 January 2008.
  24. ^ a b Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; von Nordenflytch, Andrew (2009). "Chapter 5". Up in the Air: How Airlines Can Improve Performance by Engaging their Employees. Cornell University Press, Ithaca. Retrieved 22 February 2015.
  25. ^ "Easyjet agrees to buy GB Airways". BBC News. 25 October 2007. Retrieved 26 June 2016.
  26. ^ "From Bland to orange: GB Airways acquisition will make easyJet #1 at Gatwick". anna.aero. 2 November 2007.
  27. ^ a b "EasyJet plc agrees to acquire GB Airways Limited" (Press release). EasyJet. 25 October 2007. Archived from the original on 27 January 2008. Retrieved 21 January 2008.
  28. ^ Jones, Marc (18 January 2008). "Regulator clears easyJet's GB Airways acquisition". Reuters. Retrieved 21 January 2008.
  29. ^ a b "EasyJet to become North West's largest airline" (Press release). EasyJet. 17 December 2007. Archived from the original on 21 January 2008. Retrieved 21 January 2008.
  30. ^ a b "Acquisition of GB Airways" (PDF). EasyJet. 25 October 2007. Archived from the original (PDF) on 9 April 2008. Retrieved 21 January 2008.
  31. ^ Millward, David (16 June 2011). "EasyJet to open new base at Southend". The Daily Telegraph. London.
  32. ^ "EasyJet to set up Austrian HQ to operate EU flights after Brexit". The Guardian. 14 July 2017.
  33. ^ "easyJet clinches parts of Air Berlin for German expansion". Reuters. 27 October 2017. Archived from the original on 28 October 2017.
  34. ^ "EasyJet grounds entire fleet of planes due to virus". BBC News. 30 March 2020. Retrieved 30 March 2020.
  35. ^ Parsons, Matthew (30 March 2020). "EasyJet Grounds Entire Fleet, Furloughs Crew After Finishing Rescue Flights". Skift. Retrieved 30 March 2020.
  36. ^ Sandra Laville Environment correspondent (30 April 2020). "Transport secretary promised EasyJet not to levy green taxes | Business". The Guardian. Retrieved 2 May 2020. {{cite web}}: |author= has generic name (help)
  37. ^ "EasyJet to resume flights across most European routes by August". The Guardian. 2 June 2020. Retrieved 4 June 2020.
  38. ^ "Sir Stelios fails in his bid to get the board sacked at easyJet". Evening Standard. 22 May 2020. Retrieved 10 September 2020.
  39. ^ "EasyJet reveals cyber-attack exposed 9m customers' details". The Guardian. 19 May 2020. Retrieved 19 May 2020.
  40. ^ "EasyJet rejects takeover approach from rival Wizz Air". Financial Times. 9 September 2021. Archived from the original on 10 December 2022. Retrieved 10 September 2021.
  41. ^ "After 26 Years, Sir Stelios Loses Control of EasyJet". Greek Reporter. 30 September 2021. Retrieved 3 October 2021.
  42. ^ Plucinska, Joanna (14 October 2024). "EasyJet hires new finance chief from rail freight firm Lineas". Reuters. Retrieved 14 October 2024.
  43. ^ a b "Board of Directors". corporate.easyjet.com.
  44. ^ "EasyJet hires new finance chief from rail freight firm Lineas". Reuters. 14 October 2024. Retrieved 14 October 2024.
  45. ^ "EasyJet Chairman's Easy Exit". Forbes. 18 April 2002. Retrieved 28 January 2024.
  46. ^ "Sir Colin Chandler". The Guardian. 7 June 2007. Retrieved 28 January 2024.
  47. ^ a b c "Our journey". corporate.easyjet.com.
  48. ^ "EasyJet chief to step down after putting family before job". The Independent. 17 May 2005. Retrieved 27 January 2024.
  49. ^ "Whitbread poaches easyJet chief Andy Harrison". www.campaignlive.co.uk. Retrieved 25 September 2019.
  50. ^ Ottink, Frank (7 December 2004). "EasyJet will soon be bigger than Ryanair". Yeald. Archived from the original on 9 December 2004. Retrieved 21 January 2008.
  51. ^ Dan Milmo (5 September 2012). "EasyJet to launch allocated seats on all flights". The Guardian.
  52. ^ Georgiadis, Phillip (14 August 2020). "EasyJet raises further £600m as Covid-19 disruption continues". Financial Times. Archived from the original on 10 December 2022. Retrieved 14 August 2020.
  53. ^ "EasyJet scales back flying capacity due to lockdowns". Arab News. 7 November 2020. Retrieved 7 November 2020.
  54. ^ "EasyJet slumps to first annual loss amid pandemic". BBC News. 17 November 2020. Retrieved 17 November 2020.
  55. ^ "Reports and Presentations - Annual Report and Accounts". EasyJet. Retrieved 13 August 2024.
  56. ^ "easyJet plc: employees by gender yearly". Statista. Retrieved 22 September 2023.
  57. ^ "EasyJet: aircraft fleet size yearly". Statista. Retrieved 22 September 2023.
  58. ^ a b "Annual Report 2005" (PDF). EasyJet. Retrieved 21 September 2023.
  59. ^ "Annual Report 2006" (PDF). EasyJet. Retrieved 21 September 2023.
  60. ^ "Annual Report 2007" (PDF). EasyJet. Retrieved 21 September 2023.
  61. ^ "Annual Report 2008" (PDF). EasyJet. Retrieved 21 September 2023.
  62. ^ "Annual Report 2009" (PDF). EasyJet. Retrieved 21 September 2023.
  63. ^ "Annual Report 2010" (PDF). EasyJet. Retrieved 21 September 2023.
  64. ^ "Annual Report 2011" (PDF). EasyJet. Retrieved 21 September 2023.
  65. ^ "Annual Report 2012" (PDF). EasyJet. Retrieved 21 September 2023.
  66. ^ "Annual Report 2013" (PDF). EasyJet. Retrieved 21 September 2023.
  67. ^ "Annual Report 2014" (PDF). EasyJet. Retrieved 21 September 2023.
  68. ^ "Annual Report 2015" (PDF). EasyJet. Retrieved 21 September 2023.
  69. ^ "Annual Report 2016" (PDF). EasyJet. Retrieved 21 September 2023.
  70. ^ "Annual Report 2017" (PDF). EasyJet. Retrieved 21 September 2023.
  71. ^ "Annual Report 2018" (PDF). EasyJet. Retrieved 21 September 2023.
  72. ^ "Annual Report 2019" (PDF). EasyJet. Retrieved 21 September 2023.
  73. ^ "Annual Report 2020" (PDF). EasyJet. Retrieved 21 September 2023.
  74. ^ "Annual Report 2021" (PDF). EasyJet. Retrieved 21 September 2023.
  75. ^ "Annual Report 2022" (PDF). EasyJet. Retrieved 21 September 2023.
  76. ^ "Annual Report 2023" (PDF). EasyJet. Retrieved 22 February 2024.
  77. ^ "New headquarters for EasyJet at London Luton Airport". EasyJet. Archived from the original on 18 January 2010. Retrieved 28 January 2010.
  78. ^ Julia Day (16 August 2004). "Easy brand's future may not be orange". The Guardian. Retrieved 25 September 2018.
  79. ^ Duncan Walker (11 August 2004). "Can you 'own' a colour?". BBC News. Retrieved 25 September 2018.
  80. ^ ""Airline" (1999)". IMDb. Retrieved 28 January 2010.
  81. ^ "This is Generation easyJet". TV Ad Music. Retrieved 4 March 2018.
  82. ^ Dan Milmo (14 June 2007). "EasyJet unveils 'ecoJet'". The Guardian.
  83. ^ "EcoJet: The Prius of the Skies". science20.com. 2 October 2008.
  84. ^ Crandell, Kimberly (19 June 2007). "EasyJet unveils low-emission 'EcoJet' aircraft". chinatravelnews.com.
  85. ^ a b c Robinson, Tim (6 October 2017). "Can easyJet short circuit electric airliner flight?". Royal Aeronautical Society.
  86. ^ Dunn, Graham (18 September 2007). "EasyJet urges new tax to replace air passenger duty as part of green push". Flight International. Retrieved 8 February 2008.
  87. ^ Sweney, Mark (2 July 2008). "EasyJet ads criticised over green claims". The Guardian. UK. Retrieved 22 February 2009.
  88. ^ Sumberg, Jonathan (13 February 2011). "EasyJet paint job makes fuel bills less of a drag". BBC News. Retrieved 14 February 2011.
  89. ^ Powley, Tanya (16 November 2015). "EasyJet looks to AI to cut delays and deliver its bacon butties". Financial Times.
  90. ^ "easyjet will launch first electric plane in 2019". designboom.com. 30 November 2018.
  91. ^ "EasyJet makes progress with electric aircraft plan". Reuters. 29 October 2018.
  92. ^ Topham, Gwyn (19 November 2019). "EasyJet to offset carbon emissions from all its flights". The Guardian. ISSN 0261-3077. Retrieved 2 December 2020.
  93. ^ "Carbon offsetting". www.easyjet.com. Retrieved 2 December 2020.
  94. ^ Editorial Board (23 September 2020). "Sustainable flights, easyJet and Airbus work on zero-emission aircraft | SmartGreen Post | news from the environment". Retrieved 2 December 2020.
  95. ^ "ZEROe". Airbus. Retrieved 2 December 2020.
  96. ^ Brignall, Miles (16 September 2006). "Are you receiving us, EasyJet?". The Guardian. UK. Retrieved 8 February 2008.
  97. ^ Brignall, Miles (23 September 2006). "Take this on board, EasyJet". The Guardian. UK. Retrieved 8 February 2008.
  98. ^ "EasyJet discriminatory wheelchair policy". The Guardian. 27 June 2011.
  99. ^ "EasyJet accused of discriminating against disabled passengers". AOL.
  100. ^ "EasyJet loses disability discrimination case in France". BBC News. 13 January 2012.
  101. ^ "French court fines easyJet over refusal to let disabled passenger board". The Guardian. 20 January 2017. Retrieved 20 January 2017.
  102. ^ Felicity Morse (25 September 2013). "EasyJet threatens not to let passenger board after he criticises airline on Twitter". The Independent. Retrieved 17 January 2014.
  103. ^ "Passenger sues easyJet after crew told her to move seats to satisfy ultra-Orthodox Jews". The Guardian. 27 August 2020. Retrieved 30 August 2020.
  104. ^ "Blind man says Easyjet staff 'refused to help' him buy flights". BBC News. 18 March 2023. Retrieved 18 August 2023.
  105. ^ "easyJet Media Centre Trading statement". mediacentre.easyjet.com. 31 December 2016.
  106. ^ "EasyJet Europe nimmt Betrieb mit österreichischem AOC und Betreiberbewilligung auf" [EasyJet Europe starts operating with an Austrian AOC and operator license]. austrianwings.info. 20 July 2017. Retrieved 20 July 2017.
  107. ^ "update on European AOC". mediacentre.easyjet.com.
  108. ^ Moores, Victoria (24 May 2018). "EasyJet confirmed as UK airline, despite EU ownership". Air Transport World. Retrieved 25 May 2018.
  109. ^ "Route map Easyjet". FlightConnections. 1 September 2024.
  110. ^ "Easyjet Online Booking". EasyJet. 1 September 2024.
  111. ^ "EasyJet Website". EasyJet. Retrieved 15 July 2023.
  112. ^ "Flights 2020 / 2021 | easyJet.com". www.easyjet.com.
  113. ^ Lounge, Henry @ The Getaway (4 August 2022). "Where do easyJet fly to from London Gatwick Airport?".
  114. ^ Lounge, Henry @ The Getaway (10 July 2021). "Where do easyJet fly to from Manchester Airport?".
  115. ^ "easyJet flights from Geneva, GVA - FlightsFrom.com".
  116. ^ Lounge, Henry @ The Getaway (28 February 2021). "Where do easyJet fly to from Bristol Airport?".
  117. ^ Lounge, Henry @ The Getaway (10 March 2021). "Where do easyJet fly to from London Luton Airport?".
  118. ^ "Malpensa Flight Routes". EasyJet.
  119. ^ "easyJet flights from Berlin, BER - FlightsFrom.com".
  120. ^ "EasyJet flight destinations and schedules to & from Basel Airport (BSL)". Basel Airport.
  121. ^ "Schipol Flight Routes". EasyJet.
  122. ^ "easyJet flights from Edinburgh, EDI - FlightsFrom.com".
  123. ^ "easyJet: Flights from Lyon | Lyon Aéroport". Aéroport de Lyon Saint-Exupéry.
  124. ^ "easyJet flights from Naples, NAP - FlightsFrom.com".
  125. ^ "easyJet flights from Nice, NCE - FlightsFrom.com".
  126. ^ "Charles De Gaulle". EasyJet. Retrieved 16 July 2023.
  127. ^ "easyJet flights from Belfast, BFS - FlightsFrom.com".
  128. ^ "easyJet flights from Lisbon, LIS - FlightsFrom.com".
  129. ^ "Eastjet and Easyjet Holidays launch 15 new routes and thousands of package holidays from new base Birmingham". www.birminghamairport.co.uk. 29 June 2023.
  130. ^ "easyJet flights from Porto, OPO - FlightsFrom.com".
  131. ^ "easyJet flights from Palma de Mallorca, PMI - FlightsFrom.com".
  132. ^ "easyJet flights from Venice, VCE - FlightsFrom.com".
  133. ^ "easyJet flights from Paris, ORY - FlightsFrom.com".
  134. ^ "Transaero Airlines and EasyJet Sign Commercial Agreement Press Statement". Archived from the original on 23 February 2015.
  135. ^ "EasyJet – Transaero codeshare". breakingtravelnews.com.
  136. ^ "Transaero to Cease Operations October 26". frequentbusinesstraveler.com. October 2015.
  137. ^ "EasyJet to Halt Moscow Flights on Slumping Demand". Bloomberg. 11 September 2015.
  138. ^ "with Emirates Skywards". EasyJet. Retrieved 7 April 2017.
  139. ^ "Report: Easyjet A319 near Nantes on Sep 15th 2006, electrical failure leads to losscomm". avherald.com. Retrieved 14 July 2024.
  140. ^ "Serious incident Airbus A319-111 G-EZAC, Friday 15 September 2006". asn.flightsafety.org. Retrieved 14 July 2024.
  141. ^ Airbus Orders and Deliveries (XLS), monthly updated, accessed via "Orders & deliveries". Airbus. Airbus SAS. 3 April 2024. The figures include aircraft delivered to sister airlines EasyJet Europe and EasyJet Switzerland.
  142. ^ "Our fleet". EasyJet. Retrieved 15 July 2023.
  143. ^ Aeroflap (3 March 2023). "EasyJet plans to retire almost half of its Airbus A319s". Aeroflap. Retrieved 1 June 2024.
  144. ^ "Airbus wins order from easyJet for additional 157 aircraft". Reuters. 19 December 2023. Retrieved 24 December 2023.
  145. ^ a b Mellon, James (18 July 2018). "Pictures: EasyJet's first A321neo makes Farnborough debut". FlightGlobal. Reed Business Information Limited. Retrieved 7 June 2019.
  146. ^ Osborne, Alistair (15 October 2002). "Snub for Boeing as Airbus lands EasyJet deal". The Daily Telegraph. London. Archived from the original on 19 January 2008. Retrieved 21 January 2008.
  147. ^ a b c "easyJet Media Centre". easyjet.com. 18 June 2013.
  148. ^ "EasyJet's losses widen on sterling weakness". Financial Times. 16 May 2017. Archived from the original on 10 December 2022. Retrieved 25 February 2018.
  149. ^ "easyJet takes delivery of first A321neo". Pilot Career News. 24 July 2018. Retrieved 24 July 2018.
  150. ^ "EasyJet orders additional 17 A320neos". Airbus. Retrieved 20 November 2018.
  151. ^ "EasyJet orders 12 more Airbus A320neo aircraft". Airbus. Retrieved 13 January 2020.
  152. ^ "easyJet confirms order for a further 56 A320neo Family aircraft | Airbus". www.airbus.com. 20 July 2022. Retrieved 14 September 2022.
  153. ^ "Stelios: Nerds showed me the way". SHY-Connection.com. 11 July 2005. Archived from the original on 23 February 2007. Retrieved 21 January 2008.
  154. ^ "Q&A with easyGroup's Stelios Haji-Iaonnou". Bloomberg BusinessWeek. 9 July 2001. Archived from the original on 8 August 2001. Retrieved 21 January 2008.
  155. ^ "EasyJet wins reservation system copyright case". out-law.com. 8 October 2004. Retrieved 11 October 2010.
  156. ^ "Mobile Pioneers". Travelport. Retrieved 10 November 2023.
  157. ^ Battle of the airlines – easyJet & Travelport, 4 September 2019, retrieved 10 November 2023
  158. ^ Airbus Orders and Deliveries (XLS), accessed via "Orders & deliveries". Airbus. Airbus SAS. 30 November 2017. Retrieved 17 December 2017. The figures include aircraft delivered to sister airlines EasyJet Europe and EasyJet Switzerland.
  159. ^ "A319 Cabin layout". Airbus. Archived from the original on 8 December 2007. Retrieved 21 January 2008.
  160. ^ "Airbus family differences". Aircraftspotting.net. Archived from the original on 10 December 2007. Retrieved 21 January 2008.
  161. ^ "EasyJet Shop May 2008" (PDF). EasyJet. pp. 26–27. Archived from the original (PDF) on 22 October 2008. Retrieved 11 October 2008.
  162. ^ "EasyJet Inflight Magazine". Ink Publishing. Retrieved 26 January 2008.
  163. ^ "Rakuten | easyJet Air Time". www.easyjet.com. Retrieved 25 February 2018.
  164. ^ "Flexi Fare". Retrieved 28 December 2016.
  165. ^ "easyJet Plus". Retrieved 28 December 2016.
  166. ^ "Flight Club". Retrieved 28 December 2016.
  167. ^ Garrahan, Matthew (15 December 2004). "First Choice seals EasyJet hotel deal". Financial Times. Retrieved 26 January 2008.
  168. ^ "EasyJet launches EasyJetHotels with Hotelopia as its new exclusive accommodation partner" (Press release). EasyJet. 14 December 2004. Archived from the original on 15 March 2008. Retrieved 26 January 2008.
  169. ^ "The death of traditional, inflexible package holidays – EasyJetHolidays gives total flexibility of hotel and low-cost flight combinations" (Press release). EasyJet. 27 June 2007. Archived from the original on 5 February 2008. Retrieved 26 January 2008.
  170. ^ "Financial Protection for package holidays booked with EasyJet". Travel Trust Association. Archived from the original on 9 February 2008. Retrieved 26 January 2008.
  171. ^ "Low Cost beats OHG to EasyJet Holidays". Financial Times. 6 November 2010. Retrieved 27 January 2011.
  172. ^ "EasyJet relaunches package holiday business". BBC News. 19 November 2019. Retrieved 23 November 2019.

Bibliography

edit
  • Jones, Lois (2007). EasyJet: the Story of Britain's Biggest Low-Cost Airline. London: Aurum Press. ISBN 978-1-84513-247-7.
edit
Retrieved from "https://en.wikipedia.org/w/index.php?title=EasyJet&oldid=1257743296"