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Netcracker Technology

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Netcracker Technology Corporation, a wholly owned subsidiary of NEC Corporation, is an American-based multinational telecommunications technology company headquartered in Waltham, Massachusetts. The company specializes in software products and professional services for communications service providers (CSPs) and cable providers. Products and services include business support system (BSS) and operational support systems (OSS) software and services.

Netcracker Technology
Company typeSubsidiary (2008)
Industry
Genre
Founded1993; 31 years ago (1993) in Waltham, Massachusetts[1]
Founder
  • Bonnie Ward
  • Michael Feinberg
Headquarters95 Sawyer Road[1],
Waltham, Massachusetts[2]
,
United States
Area served
Worldwide
Key people
ProductsOSS/BSS Software for CSPs
Services
Number of employees
8,844[1] (2023)
ParentNEC Corporation (2008 – present)
Websitewww.netcracker.com Edit this at Wikidata

History

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Founded in 1993, the company provides full-stack OSS/BSS software and services to communications service providers.[1] Netcracker has since expanded into cloud-native, microservices-based software,[4] virtualization, automation, generative artificial intelligence (GenAI) and Digital Satellite Service support software.

On October 21, 2008, NEC Corporation acquired Netcracker for about US$300 million making it a wholly owned subsidiary of NEC.[1][5][6] According to online publication, ComputerWorld, the acquisition would expand NEC's offerings to several more industries including Internet Service Providers, broadband network companies and large-business service companies. The expansion is due to Netcracker's telecommunication provider customer base. NEC was expecting the acquisition to generate US$1.9 billion over the following 5 years through providing services to international carriers.[3]

Acquisitions

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  • 2004 – Firma AVD, a company headquartered in Moscow specializing in system integration, business process engineering and IT consulting.[7][8]
  • 2011 – Subex's activation business, including Subex's NetProvision, NetOptimizer, Vector products and associated business.[9][10][11]
  • 2012 – Global Information Management division of Convergys[12][13][14]
  • 2016 – CoralTree Systems, a systems integrator and service provider[15][16]

Enhanced Security Plan Agreement

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On December 11, 2017, the United States Department of Justice announced in a press release a mutual agreement was reached with Netcracker regarding enhanced security protocols in software development.[2] One primary finding that led to the agreement was Netcracker's use of a global technical workforce creating concerns for security of sensitive individual data, sensitive network data, and domestic communications infrastructure. This concern was considered critical in light of "the cyber threat posed by foreign government agencies and cyber criminals".[17] The agreement would enhance security of U.S. telecommunications networks limiting information sent to, stored in, or accessed from overseas locations. Under the non-prosecution and security agreement,[17] Netcracker would designate a Security Director and create/implement a security policy detailing specific procedures to comply with the plan.[18] By September 2024, Netcracker had become a member of the United States Communications Sector Coordinating Council,[19]

Products and Services

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As a software engineering company, Netcracker offers network optimization for communications and operations.[17] Globally, Netcracker provides the following products and services to more than 280 communications service provider and cable provider customers.[20][21]

Products

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Managed Services

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Professional Services

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Achievements

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Patents

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A search of patents where Netcracker Technology Corporation is the "assignee" reveals the company holds several patents, including:

Patents Held
Patent # Date Applied Date Granted Title Anticipated Expiration
US20220292555A1 April 4, 2022 (Pending) Systems and methods for generating and presenting an electronic bill in a bill timeline view (Pending)[22]
US10547497B1 December 30, 2016 January 28, 2020 Methods and systems for providing predictive rating using a buffer July 22, 2037[23]
US10827079B1 December 30, 2016 November 3, 2020 Methods and systems for reducing data traffic flow between a network and an online charging system July 29, 2037[24]
US11308072B2 June 17, 2016 April 19, 2022 Declarative and unified data transition November 9, 2029[25]
US10504128B2 March 28, 2016 December 10, 2019 Systems and methods for improved billing and ordering July 17, 2031[26]
US8688410B2 March 31, 2011 April 1, 2014 Cable management and inventory enhancement May 12, 2032[27]
US8897174B2 September 18, 2009 November 25, 2014 Network configuration management July 11, 2030[28]

See also

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Official website  

References

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  1. ^ a b c d e f "Netcracker Technology", PitchBook, retrieved August 28, 2024
  2. ^ a b "National Security Division Announces Agreement with Netcracker for Enhanced Security Protocols in Software Development", Justice.gov, December 11, 2017, retrieved August 30, 2024
  3. ^ a b Gross, Grant (June 29, 2008), "NEC to acquire NetCracker for $300 million", Computerworld, retrieved July 10, 2024
  4. ^ a b "Digital OSS by NetCracker Technology - Driving Operations in a Digital World", Microsoft AppSource, retrieved August 30, 2024, Netcracker Digital OSS utilizes a microservices-based, cloud-native architecture
  5. ^ "NEC Acquires Netcracker Technology", Mergr.com, retrieved July 6, 2024
  6. ^ "Netcracker Technology", Cleverism.com, October 11, 2016
  7. ^ "Firma AVD", PitchBook, retrieved August 29, 2024
  8. ^ "NetCracker acquires professional services firm Firma AVD", TheFreeLibrary, retrieved August 29, 2024
  9. ^ Dye, Mark (September 20, 2011). "NetCracker acquisition sees Subex bidding farewell to Syndesis". Vanilla+. Retrieved July 10, 2024. The move sees NetCracker picking up Subex's NetProvision, NetOptimizer, Vector products and associated business... Financial terms of the agreement were not disclosed.
  10. ^ Middleton, James (September 21, 2011), "Subex sells service fulfilment business to NetCracker", Telecoms.com, retrieved July 10, 2024
  11. ^ "Netcracker Announces Agreement to Acquire Subex's Activation Business", BusinessWire.com, September 19, 2011, retrieved July 5, 2024
  12. ^ "NEC Announces Agreement to Acquire Convergys' Global Information Management (IM) Business, a Leader in Business Support Systems (BSS)", NEC.com, March 22, 2012, retrieved July 10, 2024
  13. ^ "NEC Completes Acquisition of Convergys Corporation's Information Management (IM) Business", NEC.com, May 16, 2012, retrieved July 10, 2024
  14. ^ Buckley, Sean (May 17, 2012), "NEC wraps up its purchase of Convergys' IM business", Fierce Network, retrieved July 10, 2024
  15. ^ "Netcracker Acquires CoralTree Systems", CapacityMedia.com, July 13, 2016, retrieved July 10, 2024
  16. ^ "Netcracker Acquires CoralTree Systems", BusinessWire.com, July 12, 2016, retrieved July 5, 2024
  17. ^ a b c Netcracker Technology Corporation Non-Prosecution and Security Agreement (PDF), December 6, 2017, retrieved September 5, 2024
  18. ^ "Enhanced Security Plan for U.S.-Based Customers' Domestic Communications Infrastructure" (PDF), Justice.gov, retrieved August 30, 2024
  19. ^ "Membership", Communications-SCC.org, retrieved September 18, 2024
  20. ^ a b c "Netcracker", 6Sense, retrieved August 30, 2024, Around the world in 2024, over 287 companies have started using Netcracker as Unified Communications tool
  21. ^ "Technology Alliances NFV - NEC/Netcracker", SilverPeak, July 11, 2017, retrieved August 30, 2024, ...a forward-looking software company, offering mission-critical solutions[buzzword] to service providers around the globe
  22. ^ "Systems and methods for generating and presenting an electronic bill in a bill timeline view", Google Patents, retrieved August 29, 2024
  23. ^ "Methods and systems for providing predictive rating using a buffer", Google Patents, retrieved August 29, 2024
  24. ^ "Methods and systems for reducing data traffic flow between a network and an online charging system", Google Patents, retrieved August 29, 2024
  25. ^ "Declarative and unified data transition", Google Patents, retrieved August 29, 2024
  26. ^ "Systems and methods for improved billing and ordering", Google Patents, retrieved August 29, 2024
  27. ^ "Cable management and inventory enhancement", Google Patents, retrieved August 29, 2024
  28. ^ "Network configuration management", Google Patents, retrieved August 29, 2024
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