Snapforce CRM is a comprehensive customer relationship management (CRM) SaaS application, developed by Snapforce.com. Primary use case is customer management and sales automation, although it can also be configured with telephony support.[1] [2] [3] [4]
| Company type | Private |
|---|---|
| Industry | Software as a Service |
| Founded | 2013 |
| Founder | Richard Gabriel |
| Headquarters | Mahwah, New Jersey, USA |
| Services | Sales management Customer relationship management Cloud computing solutions |
| Website | www |
Additional software components include customer databases, customer interaction tracking, reporting, and workflow automation.[5]
Deployment options
editSnapforce CRM can be configured to handle inbound and outbound calling, calls are logged to the prospect or customer record automatically in real time.[6] [7]
Recognition
editIn May 2014 the company became the first crm software provider to offer telephony services as a native feature.[8]
Snapforce CRM was recognized as one of ten "Top Players" in the Customer Relationship Management Market Report 2015. [9]
References
edit- ^ Angeles, Sara (9 September 2015). "Best CRM Software 2015". BusinessNewsDaily. Retrieved 4 October 2015.
- ^ TheEnterpriseCenter (28 April 2015). "Customer Relationship Management". SalemStateUniversity. Retrieved 4 October 2015.
- ^ "Best CRM Systems By Price". dev.to.
- ^ "The Big List of Lead Generation Tools You Want". RedJester. 19 March 2015. Retrieved 4 October 2015.
- ^ Jain, Ritesh (28 March 2015). "Business process for customer management". FinancialExpress. Retrieved 4 October 2015.
- ^ Nahai, Shirley (7 March 2015). "5 CRM Tools That Can Transform Your Business". Business2Community. Retrieved 4 October 2015.
- ^ "CRM Telephony". Snapforce.
- ^ Marshall, Adam (18 August 2015). "One Company Stands Out in the Over Crowded CRM Software Industry". Crmdirectory.org. Retrieved 17 November 2017.
- ^ Wood, Laura (28 September 2015). "Research and Markets: United Kingdom Customer Relationship Management Market Report 2015". BusinessWire. Retrieved 4 October 2015.