Wikipedia

Panera Bread

(Redirected from St. Louis Bread Company)

Panera Bread is an American chain of bakery-café fast casual restaurants with over 2,000 locations, all of which are in the United States and Canada. Its headquarters are in Sunset Hills, Missouri. The chain operates as Saint Louis Bread Company in the Greater St. Louis area, where it has over 100 locations.[6]

Panera Bread
Company typePrivate
Industry
GenreFast casual
FoundedSt. Louis Bread Co.:
1987; 37 years ago (1987)
Kirkwood, Missouri, U.S.
Panera Bread:
1998; 26 years ago (1998)
St. Louis, Missouri, U.S.
FounderSt. Louis Bread Company:
Ken Rosenthal and Linda Rosenthal
Panera Bread:
Louis Kane and Ronald M. Shaich
HeadquartersFenton, Missouri,
United States
Number of locations
  • Panera Bread:
    2,078
  • St. Louis Bread Co.:
    100
Area served
Key people
Ronald M. Shaich – founder and chairman[1][2]
Ken Rosenthal – founder of The St. Louis Bread Company
Jose Duenas – CEO[1] (2023–present)
Charles J. Chapman, III – executive VP and COO[1]
Sue Morelli – president of Au Bon Pain[1]
ProductsBakery-café serving several varieties of bread –
RevenueIncrease US$6.456 billion (2023)[3]
Decrease US$145 million (2016)
Total assetsDecrease US$1.301 billion (2016)
Total equityDecrease US$288 million (2016)
Number of employees
About 140,000[4]
ParentJAB Holding Company
SubsidiariesParadise Bakery & Café
Websitepanerabread.com
Footnotes / references
[5]
Former headquarters in Sunset Hills, Missouri
Panera Bread in the Chicago Loop in 2006
An employee places a bagel in a slicer at a Panera Bread in Cleveland, Tennessee.
Panera delivery vehicle
Panera Bread in Canada

Panera offers a wide array of pastries and baked goods, such as bagels, brownies, cookies, croissants, muffins, and scones. These, along with Panera's artisan breads, are typically baked the day before by an on-staff baker. Aside from the bakery section, Panera has a regular menu for dine-in or takeout including flatbreads, pizzas, warm grain bowls, panini, pasta, salads, sandwiches, side choices, and soups, as well as coffee, espresso drinks, frozen drinks, fruit smoothies, hot chocolate, iced drinks, lattes, lemonade, and tea.[7][8]

Until 1999 and again from 2017 to 2021, the company also owned Au Bon Pain.[9] Panera Bread is itself owned by JAB Holding Company, which is, in turn, owned by the Reimann family of Germany.[10] Panera was once the largest provider of free Wi-Fi hotspots in the United States.[11]

History

edit

Ken and Linda Rosenthal founded the St. Louis Bread Company in 1987 with the first location in Kirkwood, Missouri. The Rosenthals invested $150,000 and received a $150,000 Small Business Administration loan.[12]

Au Bon Pain Co., a public company, purchased the St. Louis Bread Company in 1993 for $23 million.[13][14][15]

In 1997, Au Bon Pain changed the company name to Panera, from a word that has roots in the Latin word for "breadbasket" (Classical pānārium, Vulgar pānāria) and is identical to the word for "breadbasket" in Spanish and Catalan. It kept its original name for locations in Missouri.[16][15] At the same time, the St. Louis Bread Company renovated its 20 bakery-cafés in the St. Louis area.[17][15]

In May 1999, Au Bon Pain Co. sold Au Bon Pain to the firm Bruckmann, Rosser, Sherrill & Co. for $78 million, in order to focus on the Panera Bread chain.[18][19]

In 2000, Panera Bread moved its headquarters to Richmond Heights, Missouri.[20]

In 2007, Panera Bread purchased a 51% stake in Paradise Bakery & Café, a Phoenix metropolitan area-based concept with over 70 locations in 10 states, predominantly in the west and southwest, for $21.1 million.[21] The company purchased the balance of Paradise in June 2009.[17]

Expansion into Canada

edit

In October 2008, Panera Bread expanded into Canada, opening locations in Richmond Hill, Thornhill, Oakville, and Mississauga in the Greater Toronto Area.[22]

A class action lawsuit was filed against the company in February 2008, alleging it failed to disclose material adverse facts about the company's financial well-being, business relationships, and prospects.[23] In February 2011, Panera agreed to pay $5.75 million to shareholders while admitting no wrongdoing, settling the lawsuit.[24][25]

In November 2010, Panera Bread relocated its headquarters to Sunset Hills while vacating its Richmond Heights headquarters and Brentwood, Missouri offices.[26] The company leased additional space for its headquarters in 2013.[27]

Ordering and delivery

edit

In May 2014, Panera unveiled "Panera 2.0", a series of integrated technologies including new capabilities for digital ordering, payment, operations, and ultimately, consumption. It includes tablet kiosks with iPads, which the company calls Fast Lane, where customers may place an order and pay without approaching the counter.[28][29] Customers can also place orders and pay via an app on their smartphone or tablet.[30] In 2017, digital orders accounted for over $1 billion in orders or 26% of sales.[31][32]

The company introduced delivery services in May 2018, servicing 897 cities in 43 states, employing its own drivers.[33][34][35] According to the company, this created 13,000 jobs.[36]

Rebranding, acquisitions, and use of technology

edit

2010s

edit

Paradise Bakery & Café locations were rebranded in September 2015 as Panera Bread.[37]

In the fourth quarter of 2015, Panera acquired a majority stake in Tatte Bakery & Cafe, a bakery-cafe concept chain with locations in the Boston area,[38][39] later opening in metro Washington D.C.[40]

On March 23, 2016, Panera opened its 2,000th location, a cafe in Elyria, Ohio.[41]

In January 2017, Panera announced its food menu was free of artificial colors, flavors, sweeteners, and preservatives.[42][10]

JAB Holding Company acquired the company on July 11, 2017, for $7.5 billion.[10]

Panera announced on November 8, 2017, that founder Ron Shaich was stepping down as CEO, and company president Blaine Hurst would take over. Shaich remained chairman.[43] The company also announced the acquisition of Au Bon Pain.[44][10][45][46]

Panera divested Tatte Bakery & Café to Act III Holdings, LLC, owned by Shaich in January 2018.[47]

In January 2018, the company formed a consulting business to help restaurants remove artificial ingredients from their menus.[48][49]

On April 2, 2018, Brian Krebs reported that the Panera Bread website had leaked between 7 million and 37 million customer records—including names, email and physical addresses, customer loyalty account numbers, birthdays, and the last four digits of the customers' credit card numbers—for at least eight months before the site was taken offline. Panera was notified privately about the vulnerability in August 2017 but failed to fix it until after it was disclosed publicly eight months later.[50][51][52] Panera said the leak affected fewer than 10,000 customers and had been fixed.[53]

2020s

edit

On October 28, 2020, Panera announced they would add pizza to their menu to increase dinner options for customers.[54]

Panera announced on August 25, 2021, that it had merged with Caribou Coffee and Einstein Bros. Bagels to form Panera Brands.[55]

In August 2022, the company announced that it was testing the use of artificial intelligence in its drive-thru lanes via two locations in upstate New York. It used OpenCity’s voice ordering technology, Tori. At the time of the announcement, roughly 45% of the chain's locations have drive-thru lanes. In making this move, the firm was joining other firms in the restaurant industry, like McDonald's, Burger King, and Taco Bell, and it came on top of other uses of artificial intelligence at the chain.[56]

In September 2022, Panera announced that legacy St. Louis Bread Co. locations outside St. Louis City and St. Louis County would be rebranded as Panera when remodeled, with locations in the inner core of the metro retaining the Bread Co. name.[57] One location in St. Louis County is named Panera as it is a prototype of the "Next Gen" restaurant design.[58]

In December 2023, it was learned that Panera Bread confidentially filed to go public again. The company was last publicly traded in 2017 before being acquired by JAB Holding for $7.5 billion.[59]

Social responsibility

edit

Panera Cares: non-profit restaurants

edit

In 2010, the company's nonprofit foundation created Panera Cares, a "Pay what you can", pay it forward (PIF), and traditional charitable behavior [60] restaurant in its home market of St. Louis.[61] CEO Ron Shaich based the idea on an NBC profile of the SAME Cafe in Denver, Colorado.[62] It later expanded the concept to Dearborn, Michigan; Portland, Oregon; Chicago; and Boston.[63][64] Several of their sites served 3,500 customers weekly.[65] The Panera Cares in Chicago shut down at the end of January 2015.[66] The Panera Cares in Portland, Oregon shut down at the end of June 2016. The original location near St. Louis closed in January 2018.[67] The last location in Boston closed on February 15, 2019.[68][69]

Caged and cage-free eggs

edit

On November 5, 2015, Panera pledged that it would use only cage-free eggs in all of its stores by 2020.[70] Panera also announced the addition of more plant-based proteins, such as edamame and organic quinoa, to its menu. At the time of the announcement, the company said it was 21% cage-free in the roughly 70 million eggs it used in 2015.[71] In December 2016, it published its third animal welfare progress report, announcing new efforts to improve broiler chicken welfare.[72] In 2021, Panera announced that it had transitioned to cage-free eggs for 65% of its egg supply but not yet the remaining 35%.[73]

Panera Bread on climate change

edit

Panera Bread includes a cool food pledge in its campaign to curb global warming. Though associated with high carbon emissions, meat consumption in the United States remains high.[74] Also, beef production accounts for about 14.5 percent of global greenhouse gas emissions.[74] Panera Bread provides American consumers with dietary guidelines to help them change their eating patterns to help reduce carbon emissions. Through the cool foods pledge, the company uses traffic lights for different healthy and unhealthy foods. Foods labeled green are considered healthy, while those labeled yellow should be consumed in moderation. In 2015, Panera Bread also announced its policy against the use of genetically modified organisms (GMOs), making it the first food chain in the country to question the safety and environmental friendliness of these foods.[75]

Community giving

edit

The Day-End Dough-Nation program provides unsold bread and baked goods to local area hunger relief agencies and charities. Panera Bread bakery-cafes donate $100 million worth of unsold bread and baked goods annually to local organizations in need.[76] Panera also supports events held by nonprofit organizations serving those in need by donating a certificate or fresh bakery products.[77]

Controversies and lawsuits

edit

Violation of California Labor Code

edit

In 2009 and 2011, class action lawsuits were filed by former workers alleging that the company violated the California Labor Code, failed to pay overtime, failed to provide meal and rest periods, failed to pay employees upon termination, and violated California's Unfair Competition Law. Panera paid $5 million to settle all claims and denied any wrongdoing.[78][79]

Racial discrimination allegation (2011)

edit

In 2011, a former employee filed a racial discrimination lawsuit alleging that he was fired after repeatedly having a Black man work the cash register instead of putting him in a less visible location, and assigning "pretty young girls" as the cashiers, as requested by supervisors.[80][81] The plaintiff also said he was fired after requesting another month off after returning from three months of sick leave.[80] Panera said that it "does not discriminate based on national origin, race or sex" and that the plaintiff "was terminated because he had used all of his medical leave and was unable to return to work".[80] The plaintiff worked in a store owned by franchisee Sam Covelli,[82] who also owns the stores that were involved in the 2003 racial discrimination lawsuit.[83][84] Covelli Enterprises is the single largest franchisee of Panera Bread with nearly 300 stores in Ohio, Pennsylvania, West Virginia, and Florida.[85] The lawsuit was settled in June 2012.[86]

Peanut butter allergy

edit

In 2016, a lawsuit was filed after an employee at a Natick, Massachusetts, store put peanut butter on a sandwich, despite being informed that the person receiving the sandwich had a peanut allergy. The plaintiffs charged the company and those employees involved with intentional infliction of emotional distress and negligent infliction of emotional distress as well as assault and battery.[87] The recipient of the sandwich was hospitalized briefly.[88]

Class action for failure to pay overtime wages (2017)

edit

In December 2017, former employees filed a class action lawsuit against the company, claiming they were not paid overtime wages.[89]

Tabler v. Panera LLC et al

edit

In March 2019, a class action lawsuit was filed by Plaintiff Brianna Tabler in California, accusing Panera of false advertising and fraud. While Panera's former CEO Ron Schaich claimed that Panera's menus continue to be completely void of artificial flavors, sweeteners, and ingredients,[90] Tabler argues against the company's intentional redaction of the fact that their products contain traces of the synthetic biocide glyphosate.[91] In October 2019, Judge Lucy Koh granted a motion to dismiss the lawsuit. Tabler filed an amended complaint in November 2019, to which Panera filed in January 2020 another motion to dismiss.[92] Tabler filed a motion to voluntarily dismiss the complaint on July 30, 2020, closing the case.[93]

Charged Lemonade lawsuits

edit

On September 10, 2022, 21-year-old Sarah Katz, a student at the University of Pennsylvania, purchased and consumed a "supercharged" lemonade drink from a Panera location in Philadelphia. Allegedly, Katz was unaware of the high caffeine content of the drinks, which has been criticized as extremely dangerous; a 20-US-fluid-ounce (590 ml) Panera Charged Lemonade contained 260 mg of caffeine, equivalent to four espresso shots, and the 30-ounce (890 mL) lemonade contained 390 mg (six espressos).[94][95][96] Katz suffered from Long QT Type 1 Syndrome, a heart condition that can result in an irregular heartbeat in certain situations. On the same day, Katz went into cardiac arrest while at another restaurant and was transported to the Pennsylvania Presbyterian Hospital, where she suffered another arrest and was pronounced dead.[97]

In October 2023, Katz's parents sued Panera for the wrongful death of their daughter caused by misleading labeling and description of the drink.[97] Later in October, amid reports that dispensers had been moved behind the counter to limit access, Panera changed labeling for the drink, noting its caffeine content and need for moderation, and warning potentially sensitive consumers.[98]

In December 2023, a second individual was reported as having died after consuming Panera's Charged Lemonade. The individual, Dennis Brown, died at age 46 after reportedly consuming three servings of Charged Lemonade at a Panera location in Fleming Island, Florida. Brown had high blood pressure, a developmental delay, attention deficit hyperactivity disorder (ADHD), and a chromosomal disorder that caused a mild intellectual disability and blurry vision, according to a wrongful death lawsuit filed by family members.[99][100] Social media commentators began to nickname the drink "the lemonade that kills you".[101][102]

The caffeine content was later reduced by Panera in December 2023, with the 30-ounce drink reduced to 237 mg and the 20-ounce to 158 mg.[102] In May 2024, the company announced they would begin phasing out the drink.[103]

Delivery costs

edit

In February 2024, Panera settled a class-action lawsuit for $2 million, which accused the company a year beforehand of misleading customers from 2020 to 2021 about its costs for delivery orders. Panera did not admit fault in the settlement.[104]

System outage

edit

Starting on March 23, 2024, Panera Bread experienced a nation-wide system outage that impacted its website, mobile application, and internal systems.[105][106] Employees stated that their schedules could not be viewed, internal systems for tracking inventory and orders were inaccessible, and hours worked were not being tracked.[106] Customers were not able to redeem coupons and rewards, as the mobile application stated "essential maintenance and enhancements" were being performed.[105] However, while members of Panera's subscription service, the Unlimited Sip Club, which offers free drinks on a two-hour rotation, were unable to claim the drinks prior to pickup, were reportedly able to mention being members during in-store visits and receive them.[105] Starting on March 26, Panera's online systems were slowly becoming available to employees and customers. On March 27, all systems appear to be working as normal. As of now, Panera Bread has not provided an explanation for the system outage.[citation needed]

Awards and recognition

edit

In 2005, Panera ranked 37th on Bloomberg BusinessWeek's list of "Hot Growth Companies", earning $38.6 million with a 42.9 percent increase in profits.[107][108]

In a 2008 Health magazine study, Panera Bread was judged North America's healthiest fast casual restaurant.[109]

In 2009 and 2012, Zagat named Panera one of the most popular restaurants for eating on the go.[110]

Panera was also rated No. 1 for Best Healthy Option,[111] Best Salad,[110] and Best Facilities, among restaurants with fewer than 5,000 locations in 2009.[111]

See also

edit

References

edit
  1. ^ a b c d "Management biographies". Panera Bread.
  2. ^ Kowitt, Beth (November 10, 2017). "Why Panera's CEO Stepped Down". Fortune.
  3. ^ "Panera Bread".
  4. ^ "Panera Bread Software Purchases and Digital Transformation Initiatives". Apps Run the World. May 8, 2020. Retrieved June 7, 2020.
  5. ^ "Panera Bread Company 2016 Form 10-K Annual Report". SEC.gov. U.S. Securities and Exchange Commission.
  6. ^ "Panera tests $16.99 lobster sandwich". American City Business Journals. August 18, 2009.
  7. ^ "Your Favorite Summer Salad is Back at Panera Bread". Taste of Home. May 18, 2018.
  8. ^ "Turkey and Cranberry: A Classic Combination". Panera Bread.
  9. ^ Lucas, Amelia (June 30, 2021). "7-Eleven and Yum Brands franchisee buys bakery-cafe chain Au Bon Pain". CNBC. Archived from the original on November 9, 2021. Retrieved March 20, 2022.
  10. ^ a b c d Jargon, Julie (November 8, 2017). "Panera Bread Founder Ron Shaich to Step Down as CEO". The Wall Street Journal.
  11. ^ "5 Things You Didn't Know About the Panera Bread Chain". The Huffington Post. April 29, 2014.
  12. ^ "Panera's Rosenthal cashes in". American City Business Journals. January 3, 2010.(subscription required)
  13. ^ DEAGON, BRIAN (January 25, 2010). "Panera's Ron Shaich Really Rolls In The Dough" (PDF). Investor's Business Daily. Archived from the original (PDF) on May 8, 2018. Retrieved October 29, 2018.
  14. ^ "Au Bon Pain to Acquire Saint Louis Bread Company". The New York Times. Associated Press. November 12, 1993.(subscription required)
  15. ^ a b c Kowitt, Beth (July 17, 2012). "A founder's bold gamble on Panera". Fortune.
  16. ^ "Saint Louis Bread Co. baking up big growth in '98". St. Louis Business Journal. January 20, 1998. Retrieved March 5, 2023.
  17. ^ a b "Our History". Panera Bread. Archived from the original on September 26, 2015. Retrieved October 29, 2018.
  18. ^ Goodison, Donna L. (December 4, 2000). "Au Bon Pain acquisition may be near". American City Business Journals.
  19. ^ Berman, Laura (November 11, 2017). "Panera Bread, Au Bon Pain to Reunite for First Time Since 1998". TheStreet.com.
  20. ^ Brown, Lisa R. (January 24, 2010). "Panera Bread finalizing headquarters search". American City Business Journals.
  21. ^ "Panera to buy majority interest in Southwest regional chain". American City Business Journals. November 13, 2006.
  22. ^ Brown, Lisa R. (October 26, 2007). "Panera Bread headquarters in play". American City Business Journals.
  23. ^ "Panera faces class-action lawsuit". American City Business Journals. February 27, 2008.
  24. ^ Brown, Lisa R. (February 22, 2011). "Panera to pay $5.75 million to settle lawsuit". St. Louis Post-Dispatch.
  25. ^ Fenske, Sarah (February 24, 2011). "Panera Bread Settles Class Action Suit Alleging Stock Fraud". River Front Times.
  26. ^ Volkmann, Kelsey (November 19, 2010). "Panera opens new headquarters in Sunset Hills". American City Business Journals.
  27. ^ Solomont, E.B. (May 21, 2013). "Panera expands HQ in Sunset Hills". American City Business Journals.
  28. ^ Horovitz, Bruce (April 2016). "Kiosks Keep Their Cool: Even in a smartphone era, touch-screen kiosks give brands a fun, efficient ordering innovation". QSR Magazine.
  29. ^ Troxell, Nicole (February 6, 2015). "Is Panera 2.0 starting to pay off?". Fast Casual.
  30. ^ Wong, Venessa (May 2, 2014). "More Kiosks, Fewer Cashiers Coming Soon to Panera". Bloomberg L.P.
  31. ^ "Digital orders now account for 26 percent of Panera sales, company says". St. Louis Post-Dispatch. June 13, 2017.
  32. ^ Taylor, Kate (June 14, 2017). "Panera avoided Starbucks' biggest mistake and reached a $1 billion milestone". Business Insider.
  33. ^ Taylor, Kate (May 8, 2018). "Panera almost killed its delivery test 4 years ago — now it's dominating the industry and rolling out across the US". Business Insider.
  34. ^ Marino-Nachison, David (May 8, 2018). "Panera: Why It Isn't Using a Delivery Partner". Barron's.
  35. ^ Perez, Sarah (May 8, 2018). "Panera launches nationwide food delivery service". TechCrunch.
  36. ^ Mikus, Kim (May 8, 2018). "Panera Bread launches delivery in some suburbs". Daily Herald. Retrieved August 17, 2018.
  37. ^ Sunnucks, Mike (September 14, 2015). "More Paradise Bakery restaurants changing over to Panera Bread Co". American City Business Journals.
  38. ^ "Locations". Tatte Bakery & Cafe. Archived from the original on October 6, 2016. Retrieved August 26, 2020.
  39. ^ Hatic, Dana (February 10, 2016). "Panera Bread Has Acquired a Majority Stake in Tatte Bakery [UPDATED]". Eater Boston. Retrieved February 29, 2020.
  40. ^ "Metro DC". Tatte Bakery & Cafe. Retrieved October 19, 2021.
  41. ^ Bamforth, Emily (March 22, 2016). "Panera Bread's 2,000th store opening in Elyria (photo)". The Plain Dealer.
  42. ^ Kell, John (January 13, 2017). "Panera Says Its Food Menu Is Now 100% 'Clean Eating'". Fortune.
  43. ^ Whitten, Sarah (November 8, 2017). "Panera's Ron Shaich is stepping down as CEO, but first he's repurchasing Au Bon Pain". CNBC.
  44. ^ "Panera Bread Announces Definitive Agreement to Acquire Au Bon Pain" (Press release). Globe Newswire. November 8, 2017.
  45. ^ Harris, David L. (November 8, 2017). "Panera will buy Au Bon Pain to gain bigger slice of bakery-cafe market". American City Business Journals.
  46. ^ Meyer, Zlati (November 8, 2017). "What's buzzing at Panera? It's buying Au Bon Pain and the CEO is resigning". USA Today.
  47. ^ Pelletier, Jenna (April 29, 2019). "Life Alive gets a makeover in the next act by Panera's Ron Shaich – The Boston Globe". BostonGlobe.com. Retrieved December 24, 2020.
  48. ^ Mueller, Angela (January 29, 2018). "Panera launching 'clean' consulting business". American City Business Journals.
  49. ^ Taylor, Kate (January 29, 2018). "Panera wants to help other brands clean up their menus — and it shows how the sandwich chain is doubling down on a key strategy in a new era". Business Insider.
  50. ^ Krebs, Brian (April 2, 2018). "Panerabread.com Leaks Millions of Customer Records". krebsonsecurity.com.
  51. ^ Mueller, Angela (April 3, 2018). "Panera hit by data breach: Report". American City Business Journals.
  52. ^ Balu, Nivedita; Panchadar, Arjun (April 2, 2018). "Panera Bread's website leaks customer records: KrebsOnSecurity". Reuters.
  53. ^ BRODKIN, JON (April 3, 2018). "Panera accused security researcher of "scam" when he reported a major flaw". Ars Technica.
  54. ^ Alexis Benveniste (October 28, 2020). "Panera adds pizza to its menu to double down on dinner". CNN. Retrieved October 28, 2020.
  55. ^ Ruddy, Edward (August 5, 2021). "Panera Bread, Caribou Coffee and Einstein Bros. Bagels Unite as Panera Brands, Creating a Best-in-Class, Market Leading Fast Casual Platform". www.businesswire.com. Retrieved November 9, 2021.
  56. ^ Lucas, Amelia (August 29, 2022). "Panera Bread tests artificial intelligence technology in drive-thru lanes". CNBC. Retrieved August 29, 2022.
  57. ^ "Bye bye, Bread Co. | St. Louis-based café chain announces Panera rebrand for some locations". ksdk.com. September 7, 2022. Retrieved February 5, 2024.
  58. ^ "Why Panera isn't using 'St. Louis Bread Co.' to name new location". KTVI. November 18, 2021. Retrieved February 5, 2024.
  59. ^ Picker, Amelia Lucas, Gabrielle Fonrouge, Leslie (December 1, 2023). "Panera Bread files to go public again through IPO". CNBC.{{cite web}}: CS1 maint: multiple names: authors list (link)
  60. ^ Eckhardt, Giana M.; Dobscha, Susan (October 1, 2019). "The Consumer Experience of Responsibilization: The Case of Panera Cares". Journal of Business Ethics. 159 (3): 651–663. doi:10.1007/s10551-018-3795-4. ISSN 1573-0697. S2CID 254384170.
  61. ^ Peters, Adele (June 8, 2018). "Panera: Pay what you can afford". Fast Company. [verification needed]
  62. ^ "Panera: Pay what you can afford". American City Business Journals. May 18, 2010. [verification needed]
  63. ^ Boodhoo, Niala (June 22, 2012). "Panera café in Lakeview allows patrons to pay what they want". WBEZ.
  64. ^ Abelson, Jenn (December 24, 2012). "Panera Cares café in Boston let you pay full price, more than that, or less if you can't afford the food". The Boston Globe.
  65. ^ Muir, David (November 25, 2011). "Panera Cares, Other Eateries Tackle Hunger With 'Pay-What-You-Can' Plan". ABC News.
  66. ^ Parker, Alex (January 31, 2015). "'Pay What You Can' Panera in Lakeview Closes for Good". DNAinfo. Archived from the original on October 30, 2018. Retrieved October 30, 2018. [verification needed]
  67. ^ "Panera Bread pay-what-you-want cafe near St. Louis to close". Chicago Tribune. Associated Press. January 4, 2018. [verification needed]
  68. ^ "Panera to Close Last of Its Pay-What-You-Can Cafes". NBC10 Boston. February 14, 2019. Retrieved February 14, 2019. [verification needed]
  69. ^ "PaneraCares café locations". Archived from the original on July 3, 2016. Retrieved July 8, 2016. [verification needed]
  70. ^ Ross, Ashley (November 5, 2015). "Panera to Use All Cage-Free Eggs by 2020". Time magazine.
  71. ^ "Panera Bread® Shares Animal Welfare Progress and Makes New Cage-Free Commitment" (Press release). Globe Newswire. November 5, 2015.
  72. ^ "Panera Bread® Broadens Leadership on Animal Welfare Issues" (Press release). Globe Newswire. December 20, 2016. [verification needed]
  73. ^ "2020 Responsibility Report" (PDF). p. 18. Retrieved September 8, 2022.
  74. ^ a b Wolfson, Julia A.; Musicus, Aviva A.; Leung, Cindy W.; Gearhardt, Ashley N.; Falbe, Jennifer (December 27, 2022). "Effect of Climate Change Impact Menu Labels on Fast Food Ordering Choices Among US Adults: A Randomized Clinical Trial". JAMA Network Open. 5 (12): e2248320. doi:10.1001/jamanetworkopen.2022.48320. ISSN 2574-3805. PMC 9857560. PMID 36574248. S2CID 255213000.
  75. ^ Moses, Vivian (January 2, 2015). "GM crops in the media". GM Crops & Food. 6 (1): 1–12. doi:10.1080/21645698.2015.1017424. ISSN 2164-5698. PMC 5033192. PMID 25679325. S2CID 34224927.
  76. ^ "Panera Bread® Issues 2016 Responsibility Report" (Press release). Globe Newswire. June 29, 2017.
  77. ^ "Community Giving". Panera Bread. Archived from the original on July 4, 2018. Retrieved October 30, 2018.
  78. ^ Volkmann, Kelsey (November 21, 2011). "Panera to pay $5 million settlement". American City Business Journals.
  79. ^ Goldberg, Keith (November 21, 2011). "Panera To Pay $5M To Settle Calif. Wage Class Actions". Law360.(subscription required)
  80. ^ a b c Mirando, Kimberly (November 21, 2011). "Panera Bread Racial Discrimination Lawsuit". Top Class Actions.
  81. ^ LUCAS, SUZANNE (November 9, 2011). "Why Panera should settle lawsuit charging racism". CBS News.
  82. ^ "Fired Panera Bread Manager: They Wanted 'Pretty Young Girls". WTAE-TV. November 3, 2011.
  83. ^ "Our locations". Covelli Enterprises.
  84. ^ Walsh, Anna (December 5, 2011). "Panera Bread's racist, sexist practices warrant boycott". The Tartan. Archived from the original on February 8, 2012.{{cite news}}: CS1 maint: unfit URL (link)
  85. ^ "About Us". Covelli Enterprises. Archived from the original on October 29, 2018. Retrieved October 30, 2018.
  86. ^ "Former Panera Bread manager's racial retaliation case settled". WTAE-TV. June 6, 2012.
  87. ^ Swidey, Neil (June 6, 2016). "Family of allergic child sues Panera for putting peanut butter in grilled cheese sandwich". The Boston Globe.(subscription required)
  88. ^ Bowerman, Mary (June 6, 2016). "Family sues Panera over peanut butter in allergic daughter's sandwich". USA Today.
  89. ^ Cooper, Rebecca (December 4, 2017). "Former D.C. Panera employee files class-action overtime suit". American City Business Journals.
  90. ^ Baertlein, Lisa (January 29, 2018). "Panera debuts service to help restaurants 'clean up' their menus". Business Insider. Reuters. Retrieved June 19, 2019.
  91. ^ "Tabler v. Panera Compaint and Demand for Jury Trial" (PDF). Manatt. March 29, 2019. Retrieved June 19, 2019.
  92. ^ "Docket, Tabler v. Panera LLC et al". PacerMonitor. March 23, 2020. Retrieved March 24, 2020.
  93. ^ "NOTICE of Voluntary Dismissal by Brianna Tabler" (PDF), Tabler v. Panera LLC et al (Court Filing), no. 5:19-cv-01646-LHK, Docket 59, N.D.C.A., March 29, 2019, retrieved April 17, 2022 – via Recap (PACER current docket view )
  94. ^ Kasulis Cho, Kelly (December 6, 2023). "Super-charged caffeine drinks are popular. How much caffeine is too much?". Washington Post.
  95. ^ Biron, Bethany. "Panera's Charged Lemonade dubbed 'crack in a cup' in viral TikTok warning of caffeine content". Business Insider. Retrieved October 26, 2023.
  96. ^ Demopoulos, Alaina (October 25, 2023). "Charged Lemonade, 'natural caffeine': the 'dangerous' branding of energy drinks must change, experts say". The Guardian. ISSN 0261-3077. Retrieved October 26, 2023.
  97. ^ a b Philadelphia Court of Common Pleas, Katz v. Panera LLC. Retrieved 26 October 2023.
  98. ^ Lakhani, Nina (October 29, 2023). "Panera adds warnings about caffeinated lemonade after suit over student's death". The Guardian. Retrieved November 4, 2023.
  99. ^ Holpuch, Amanda (December 5, 2023). "Panera Bread's Charged Lemonade Linked to Second Death in Lawsuit". The New York Times.
  100. ^ Chuck, Elizabeth (December 5, 2023). "Panera Bread's Charged Lemonade blamed for a second death, lawsuit alleges". NBC News.
  101. ^ Stern, Mark Joseph (December 8, 2023). "Panera's 'Lemonade That Kills You' Is Really a Story About Our Broken Country". Slate – via slate.com.
  102. ^ a b Valens, Ana (December 13, 2023). "I Had the Panera 'Lemonade That Kills You.' Here's What Happened".
  103. ^ Chuck, Elizabeth (May 7, 2024). "Panera says it's phasing out its controversial Charged Lemonade nationwide". NBC News. Retrieved May 7, 2024.
  104. ^ Lamour, Joseph (March 6, 2024). "Panera agrees to $2 million settlement for class action lawsuit: How to see if you're owed money". Today. Retrieved March 25, 2024.
  105. ^ a b c Jennings, Lisa (March 25, 2024). "Panera Bread digital channels suffer national outage". Restaurant Business. Retrieved March 27, 2024.
  106. ^ a b "Panera Bread Hit by Massive National Outage - Silicon Valley Daily". March 24, 2024. Retrieved March 27, 2024.
  107. ^ "St. Louis Firms Make BusinessWeek's Hot Growth List". St. Louis Commerce Magazine. September 1, 2005. Archived from the original on January 15, 2013 – via FindArticles.
  108. ^ "Giving Quick Food A Run For Its Money". Bloomberg BusinessWeek. April 17, 2006. Archived from the original on May 13, 2006.
  109. ^ Minkin, Tracy & Reaud, Brittani (February 12, 2009). "America's Top 10 Healthiest Fast Food Restaurants". Health Magazine. Archived from the original on February 24, 2009. Retrieved May 26, 2009.
  110. ^ a b "The 2009 Zagat Survey". Zagat Survey. 2009. Archived from the original on July 7, 2009. Retrieved July 7, 2009.
  111. ^ a b "2009 Awards & Recognition". Panera Bread. Archived from the original on July 14, 2009. Retrieved July 7, 2009.
edit
 
Wikimedia Commons has media related to Panera Bread.
Retrieved from "https://en.wikipedia.org/w/index.php?title=Panera_Bread&oldid=1257938091"