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I've taken out all the stuff on agents as it refers to software and hardware agents and moved it all to its own article, where I then added some information. Hope this is useful Melody 05:04, 10 Aug 2003 (UTC)
google test indicates artificial intelligence agent appears to be a made-up term. Software agent is the more general term because the software doesn't have to be intelligent, just autonomous. Many examples of software agents exist today, and they are called such.
Have you given consideration to the inclusion of a class of "collective agents" as used by B. Newman, K.Conrad and others -- holistic amalgams of individual agents (people or automated) which exhibit the basic characteristics of an agent.
See also:
Newman, B.D. and K. Conrad (2000) "A Framework for Characterizing Knowledge Management Methods, Practices, and Technologies", Proc. of the Third Int. Conf. on Practical Aspects of Knowledge Management (PAKM2000) Basel, Switzerland, 30-31 Oct. 2000, (U. Reimer, ed.) (also found in several other collections.)
Newman, B. (2003) Agents, Artifacts, and Transformations: The Foundations of Knowledge Flows. In C. Holsapple (Ed.). The Knowledge Management Handbook (Vol 1, Chapter 15, pp. 301-316). Berlin, Springer-Verlag. ISBN3540435271 --GeminiMan 21:39, 11 Oct 2003 (UTC)
