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Shelley H. Metzenbaum

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Shelley Hope Metzenbaum (born March 18, 1952) is an American nonprofit executive, academic, and former government official specializing in public sector performance management. She was the founding president of the Volcker Alliance and worked in the Office of Management and Budget during the Obama administration. Metzenbaum is a fellow of the National Academy of Public Administration.

Shelley H. Metzenbaum
Metzenbaum in 2011
Born
Shelley Hope Metzenbaum

(1952-03-18) March 18, 1952 (age 72)
Ohio, U.S.
SpouseSteven Kelman
Children2
ParentHoward Metzenbaum (father)
Academic background
Alma materStanford University
Harvard Kennedy School
ThesisMaking the most of interstate bidding wars for business (1992)
Academic work
InstitutionsUnited States Environmental Protection Agency
University of Massachusetts Boston
Brookings Institution
University of Maryland School of Public Policy
Office of Management and Budget

Early life and education

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Metzenbaum is a native of Ohio.[1] Born to a Jewish American family, she is the daughter of Shirley Louise Turoff and Howard Metzenbaum.[2] Metzenbaum is the third of four daughters.[1]

Metzenbaum completed her Ph.D. at Harvard University's Kennedy School of Government in 1992, where her doctoral thesis focused on lessons for state governments on bidding tactics to use when attempting to attract businesses. It was based on a case study of bidding wars for GM's Saturn plant and the MicroElectronics Computer Corporation.[3] Previous to this, she received a Masters in Public Policy from the Kennedy School and completed her Bachelor of Arts, with an emphasis on humanities and Asian studies, at Stanford University.[4]

Early career

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In the late 1980s, Metzenbaum served as the director of the Office of Capital Planning and Budgeting for the Commonwealth of Massachusetts. In that role she was responsible for the Commonwealth's capital budgeting, planning and monitoring of capital projects.[5] In the early 1990s, she served as the undersecretary of the Massachusetts Executive Office of Environmental Affairs. She oversaw employees in five Commonwealth agencies and reformed the environmental permitting process to cut processing times and increase revenues. She also initiated reforms of the Commonwealth's Superfund program and led a project resulting in the creation of the New England Environmental Business Council.[4]

Career

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Clinton administration

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In 1993, Metzenbaum was appointed by President Clinton to serve as Associate Administrator for Regional Operations and State/Local Relations for the United States Environmental Protection Agency in Washington, D.C., a position she served in until 1997.[6] She was responsible for management of EPA's ten regional offices and EPA's relationships with states and localities. She led the design and implementation of the National Environmental Performance Partnership System, which used data to streamline management attention to identifying potential problems and developing interventions.[7]

Academia

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After her service in the Clinton administration, Metzenbaum was a Visiting Professor and Senior Research Fellow at the University of Maryland School of Public Policy. At the University of Maryland, she was faculty chair of an executive education program on the policy-making process in science-based federal agencies originally developed for the U.S. Food and Drug Administration. While at the University of Maryland, Metzenbaum wrote on performance accountability[8] which the George W. Bush administration cited as an example for improving government programs.[9] Metzenbaum has also analyzed performance management of the Charles River cleanup.[10] Her work on using information from state governments[11] has been cited by researchers examining accountability in New Mexico.[12] Prior to her position at the University of Maryland, she served as adjunct faculty at the Brookings Institution, running the "Science and Technology Policy" and "Managing for Results" programs.[4] In 2008, Metzenbaum became the founding director[4] of the Edward J. Collins Jr. Center for Public Management at the University of Massachusetts Boston. In that role, she developed a university-based resource center for improving public performance management at the federal, state, and local levels. For example, the Center coordinates MassStat, a consortium of local governments committed to learning from each other's experiences in using data to make performance decisions.[13]

Obama administration

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Signing of the Government Performance and Results Act of 2010 at the White House with Jeffrey Zients, Metzenbaum, and Barack Obama (from left to right).

In 2009, Metzenbaum was appointed by President Obama as the Associate Director for Performance and Personnel Management at the U.S. Office of Management and Budget (OMB).[14][15] In this role, she was responsible for implementation of the Government Performance and Results Act of 2010,[16][17] which requires strategic planning, goal-setting, annual performance reporting on all federal agency goals, and quarterly performance reporting and data-driven reviews on every agency's priority goals. She discussed the program in a 2010 meeting at the State Department in Washington, DC.[18] She established the performance.gov website, which she discussed in a 2011 article in The Washington Post.[19] She also led the government-wide Performance Improvement Council and was responsible for guiding government-wide personnel policy.[20][21] Her task to improve government performance is used as a case study by Harvard's John F. Kennedy School of Government[22] and is used as an example of how to efficiently make changes in government in G. Edward DeSeve's book The Presidential Appointee's Handbook.[23] In a 2011 review on the Obama administration's programs, Philip Joyce noted she was brought on as a 'highly regarded' colleague.[24] and Christopher Koliba noted that she advocated for increased studies of performance management systems.[25] When she left the Office of Management and Budget in 2013, Metzenbaum described the advances made in evaluating government performance.[26]

Volcker Alliance

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Metzenbaum left the federal government in May 2013 to serve as the president of the Volcker Alliance,[27][28] founded by former United States Federal Reserve Chairman Paul A. Volcker. A nonpartisan organization based in New York City, The Volcker Alliance aims to support public sector employees.[29] In 2013 interviews with The Washington Post[30] and Governing News,[31] Metzenbaum described how she planned to use her position as president of the Volcker Alliance to restore the public's confidence in government. Metzenbaum spoke with the Federal News Network in 2014 about successes and failures in government,[32] and testified before Congress on the lessons learned while working on the Government Performance and Results Act of 2010.[33][34] Metzenbaum established advisory groups to advise policy makers on means to improve the federal government,[35] and worked with then-governor of Washington State Jay Inslee to improve the effectiveness of government in Washington State.[36] She also presented public lectures on performance management at Australian National University,[37] was a keynote speaker during Boston University's initiative on modern city[38] and at a Washington State meeting on government performance,[39] and has written editorials for the New York Times.[40] At the end of 2016, Metzenbaum talked with people at GovLoop about the U.S. government highlights of 2016[41] and what to expect from the presidency of Donald Trump.[42]

Subsequent work

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Metzenbaum led the Richardson Panel discussion at the 2019 American Society for Public Administration conference.[43]

Selected publications

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  • Metzenbaum, Shelley H.; Rivlin, Alice M. (2008). "From Oversight to Insight: Federal Agencies as Learning Leaders in the Information Age". In Timothy J. Conlan and Paul L. Posner (ed.). Intergovernmental Management for the 21st Century. Brookings Institution Press. pp. 209–242. ISBN 9780815715412. JSTOR 10.7864/j.ctt6wphh3.
  • Kunreuther, Howard; Metzenbaum, Shelley H.; Schmeidler, Peter (2006). "Mandating Insurance and Using Private Inspections to Improve Environmental Management". In Cary Coglianese, Jennifer Nash (ed.). Leveraging the private sector : management-based strategies for improving environmental performance. Internet Archive. Washington, DC : Resources for the Future. pp. 137–163. ISBN 978-1-891853-95-1.[44]
  • Metzenbaum, Shelley H. (2002). "Measurement that Matters: Cleaning Up the Charles River". In Donald F. Kettl (ed.). Environmental governance : a report on the next generation of environmental policy. Internet Archive. Washington, D.C. : Brookings Institution Press. pp. 58–117. ISBN 978-0-8157-9866-8.
  • Metzenbaum, Shelley H. (2001). Cary Coglianese, Jennifer Nash (ed.). Regulating from the inside: can environmental management systems achieve policy goals?. Washington, DC: Resources for the Future. ISBN 978-1-936331-34-5. OCLC 670429656.[45][46]
  • Metzenbaum, Shelley H. (December 2003). "Strategies for Using State Information: Measuring and Improving Performance | IBM Center for The Business of Government". www.businessofgovernment.org. Retrieved 2021-12-17.

Awards and honors

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In 2002, Metzenbaum was elected a fellow to the National Academy of Public Administration,[47][48] an honor that was mentioned in the Journal of Public Affairs Education.[49] In 2011, she was named one of the Federal Computer Week's Federal 100, in recognition for her leadership on performance issues.[50] Metzenbaum was the graduation speaker for the Fels Institute of Government at the University of Pennsylvania's 2013 commencement.[51] In 2020, Metzenbaum was honored with the Getzen lecture on government accountability at the University of Georgia.[52]

Personal life

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Metzenbaum is married to Harvard professor Steven Kelman.[53] They have two adult children.[54]

References

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  1. ^ a b "The Ohio Citizen Action Howard M. Metzenbaum Award" (PDF). Ohiocitizen.org. Retrieved 23 December 2018.
  2. ^ "Metzenbaum, Shirley". Cleveland Jewish News. 28 May 2019. Retrieved 2021-12-20.
  3. ^ Metzenbaum, Shelley (1992). Making the most of interstate bidding wars for business (Thesis). OCLC 27910344.
  4. ^ a b c d "Shelley H. Metzenbaum - IBM Center for The Business of Government". Businessofgovernment.org. Retrieved 23 December 2018.
  5. ^ "Globe Editorial: Better Boston by the numbers". Boston.com. February 3, 2009. Retrieved 2021-12-10.
  6. ^ "02/26/97: NTC ASSOC. ADMIN. FOR REG. OPER. ANNOUNCED PLANS TO LEAVE EPA". archive.epa.gov. Retrieved 2021-12-10.
  7. ^ "02/26/97: NTC Assoc. Admin. For Reg. Oper. Announced Plans to Leave E…". Archived from the original on 5 August 2012.
  8. ^ ""Performance Accountability Expectations: The Five Building Blocks and Six Essential Practices"" (PDF). IBM Center for the Business of Government. 2006. Retrieved December 10, 2021.
  9. ^ "A Message About Budget & Performance Integration From Robert Shea". georgewbush-whitehouse.archives.gov. Retrieved 2021-12-10.
  10. ^ Metzenbaum, Shelley H. (2005). "Performance Management at the Local Level: The Case of the Charles River". Water Resources IMPACT. 7 (4): 8–12. ISSN 1522-3175.
  11. ^ Metzenbaum, Shelley H. (December 2003). "Strategies for Using State Information: Measuring and Improving Performance | IBM Center for The Business of Government". www.businessofgovernment.org. Retrieved 2021-12-17.
  12. ^ Rivera, Mario; Heady, Ferrel (2006). "Comparative Program-Performance Evaluation and Government Accountability in New Mexico: Some Applied Lessons for Intergovernmental Relations". Journal of Public Affairs Education. 12 (4): 557–562. doi:10.1080/15236803.2006.12001456. ISSN 1523-6803. JSTOR 40215760. S2CID 159850518.
  13. ^ "Springfield hosts MassStat". www.springfield-ma.gov. October 28, 2009. Retrieved 2021-12-08.
  14. ^ "Archived copy" (PDF). Office of Management and Budget. Archived (PDF) from the original on 2017-01-21. Retrieved 2012-01-08 – via National Archives.{{cite web}}: CS1 maint: archived copy as title (link)
  15. ^ Newcomer, Kathryn; Caudle, Sharon (2011). "PUBLIC PERFORMANCE MANAGEMENT SYSTEMS: Embedding Practices for Improved Success". Public Performance & Management Review. 35 (1): 108–132. doi:10.2753/PMR1530-9576350106. ISSN 1530-9576. JSTOR 23208810. S2CID 153625091.
  16. ^ "Performance & Personnel Management". Office of Management and Budget. Archived from the original on 2017-01-21. Retrieved 2012-01-08 – via National Archives.
  17. ^ Tuutti, Camille (December 13, 2012). "Performance.gov gets new look -". FCW. Retrieved 2021-12-08.
  18. ^ "Conference on Program Evaluation - Remarks by Shelly Metzenbaum, OMB Associate Director". U.S. Department of State. June 8, 2010. Retrieved 2021-12-10.
  19. ^ Davidson, Joe (2011-08-24). "Office of Management and Budget puts accountability online". Washington Post. ISSN 0190-8286. Retrieved 2021-12-10.
  20. ^ "Office of Shared Solutions and Performance Improvement (OSSPI)". Gsa.gov. Retrieved 23 December 2018.
  21. ^ Miller, Jason (2013-04-24). "Performance guru Metzenbaum leaving OMB". Federal News Network. Retrieved 2021-12-08.
  22. ^ "Shelley Metzenbaum and Improving Federal Government Performance". HKS Case Program. Retrieved 2021-12-08.
  23. ^ DeSeve, G. Edward (2016-12-20). The Presidential Appointee's Handbook. Brookings Institution Press. pp. 68–69. ISBN 978-0-8157-2894-8.
  24. ^ Joyce, Philip G. (2011). "The Obama Administration and PBB: Building on the Legacy of Federal Performance-Informed Budgeting?". Public Administration Review. 71 (3): 356–367. doi:10.1111/j.1540-6210.2011.02355.x. ISSN 0033-3352. JSTOR 23017491.
  25. ^ Koliba, Christopher (2011). "Performance Management in Governance Networks—Critical Concepts and Practices: Editor's Introduction". Public Performance & Management Review. 34 (4): 515–519. doi:10.2753/PMR1530-9576340404. ISSN 1530-9576. JSTOR 23208717. S2CID 155593433. At a recent address to the annual conference of the National Society for Schools of Public Affairs and Administration, Shelley Metzenbaum, the associate director of performance and personnel management of the Office of Management and Budget, spoke of the need for researchers to provide more studies of performance management systems as they exist at present—within the webs of network ties that exist in most complex governance arrangements
  26. ^ Miller, Jason (2013-05-06). "OMB's Metzenbaum leaves behind an invigorated performance culture". Federal News Network. Retrieved 2021-12-17.
  27. ^ "Archived copy" (PDF). Archived from the original (PDF) on 2013-10-23. Retrieved 2014-05-08.{{cite web}}: CS1 maint: archived copy as title (link)
  28. ^ Schwartz, Nelson D. (2013-05-29). "Volcker's Aim: Responsive Government". The New York Times. ISSN 0362-4331. Retrieved 2021-12-10.
  29. ^ "The Volcker Alliance". The Volcker Alliance. Retrieved 23 December 2018.
  30. ^ Fox, Tom (August 1, 2013). "Rebuilding trust in government". Washington Post. Retrieved December 10, 2021.
  31. ^ Wogan, J.B. (June 5, 2013). "How Former OMB Director Shelley Metzenbaum Plans to Restore Public Confidence in Government". Governing. Retrieved 23 December 2018.
  32. ^ Emily Kopp (April 10, 2014). "Shelley Metzenbaum, President, Volcker Alliance". Federal News Network (Podcast). Retrieved December 10, 2014.
  33. ^ Clark, Charles S. (April 1, 2014). "Good-Government Gurus Embrace, Expand on Obama Management Agenda". Government Executive. Retrieved 2021-12-10.
  34. ^ United States Congress Senate Committee on Homeland Security and Governmental Affairs (2014). Management Matters: Creating a 21st Century Government : Hearing Before the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Thirteenth Congress, Second Session : Management Matters : Creating a 21st Century Government; March 12, 2014; Management Matters : Creating a 21st Century Government, Part II, Outside Views, March 31, 2014. U.S. Government Printing Office. pp. 125–127.
  35. ^ Davidson, Joe (December 10, 2014). "DEAN's List members to advise government". Washington Post. ISSN 0190-8286. Retrieved 2021-12-10.
  36. ^ Smith, Erik (2013-07-19). "Inslee Adminstration [sic] Set to Debut Strategic Plan Next Month - New Effort Dovetails With Lean Management Initiative". Washington State Wire. Retrieved 2021-12-10.
  37. ^ "Performance management in the Obama Administration: Lessons learned and challenges ahead". Crawford School of Public Policy. 2013-07-25. Retrieved 2021-12-10.
  38. ^ "Fiscal Leadership | Initiative on Cities". www.bu.edu. April 2015. Retrieved 2021-12-10.
  39. ^ "Lessons in leadership series: Special Guest Speaker: Dr. Shelley Metzenbaum" (PDF). July 16, 2013. Retrieved December 10, 2013.
  40. ^ Metzenbaum, Shelley (November 10, 2015). "Higher Education Should Offer Courses in Regulation". www.nytimes.com. Retrieved 2021-12-10.
  41. ^ Lane, Korey (December 15, 2016). "What Government Did Best in 2016, & Improvements for 2017 » Posts". www.govloop.com. Retrieved 2021-12-17.
  42. ^ "What We Should Expect from the New President » Posts". www.govloop.com. November 2016. Retrieved 2021-12-17.
  43. ^ "Plenaries". www.aspanet.org. Retrieved 2021-12-17.
  44. ^ Speir, Jerry (2007). "Review of Leveraging the Private Sector: Management-Based Strategies for Improving Environmental Performance". Tulane Environmental Law Journal. 20 (2): 447–458. ISSN 1047-6857. JSTOR 43292845.
  45. ^ "Review: In Good Company: Environmental Management Systems (Reviewed Work: Regulating from the Inside by Cary Coglianese, Jennifer Nash)". Inside EPA's Risk Policy Report. 8 (5): 46–47. May 14, 2001. ISSN 2164-7887. JSTOR 26722324.
  46. ^ Zlotlow, David (2003). "Review of Regulating from the Inside: Can Environmental Management Systems Achieve Policy Goals?". Ecology Law Quarterly. 30 (1): 213–222. ISSN 0046-1121. JSTOR 24114292.
  47. ^ "Shelley Metzenbaum « National Academy of Public Administration". Archived from the original on 2013-01-08. Retrieved 2012-01-08.
  48. ^ "National Academy of Public Administration". National Academy of Public Administration. Retrieved 2021-12-01.
  49. ^ Brooks, Amber (2003). "Gazette". Journal of Public Affairs Education. 9 (1): 93–102. doi:10.1080/15236803.2003.12023577. ISSN 1523-6803. JSTOR 40215599. S2CID 218522750.
  50. ^ Weigelt, Matthew (March 28, 2011). "Federal 100: Shelley Metzenbaum". Fcw.com. Retrieved 23 December 2018.
  51. ^ "04/30/13, University of Pennsylvania Commencement Events 2013 - Almanac, Vol. 59, No. 31". almanac.upenn.edu. Retrieved 2021-12-08.
  52. ^ "2020 Getzen Lecture on Government Accountability - Shelley Metzenbaum -". spia.uga.edu. Retrieved 2021-12-03.
  53. ^ "DorobekInsider: OMB hires performance guru Shelley Metzenbaum". Federal News Network. 25 September 2009. Retrieved 23 December 2018.
  54. ^ "Harvard Kennedy School - Steven Kelman". Archived from the original on 2012-01-08. Retrieved 2012-01-08.
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