Wikipedia:Dispute resolution noticeboard/Co-ordinator/Analysis guide
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Here is a basic guide on what to analyse at the end of your co-ordinator shift each month. Feel free to contact Steven Zhang (talk · contribs) for more details, or refer to Wikipedia:Dispute Resolution Improvement Project/Activity analysis for the original.
- Number of disputes filed: Do a raw number count based on the history of DRN for the month.
- Number of editors participating: "Editors" were anyone that had made an edit to DRN. You can determine this by running a query on the DRN page using this tool.
- Response time: Defined by the time between a dispute being filed and being responded to by a dispute resolution volunteer.
- Number of volunteers: Examime the discussions to determine the amount of volunteers.
- Resolution time: Analyse the average length of time that a dispute was open.
- Success rate: Look at the discussions, and see if the dispute had been resolved, based on article and talk page activity.
An example of the results (which were gathered in August 2012) is below. In your results, you would have the results for the previous month, and can gather results for the current month and determine if there has been an improvement.
| Metric | Result for May | Goals for August | Results for August | Results for August % |
|---|---|---|---|---|
| First response time | 16 hrs 36 mins | <10 hrs | 5h 29 min | 67% reduction in response time |
| # of active volunteers | 25 - 1 to 12 ratio with 207 participants (average 1.47 per thread with 42 threads opened) | 30+ | 20 - 1 to 11 out of 177 total editors (average 2.85 per thread with 52 threads opened) | 20% reduction in volunteers - but the active volunteers were more responsive to disputes |
| Timeframe thread open | 8.6 days | 5 - 7 days | 2d 10 hr - 3 d 11 hr for disputes that were addressed | 60% reduction in discussion time |
| Success rate | 47.61% | 70%+ | 64.29% | 16.6% increase in success |