Wikipedia:Disruptive editing

(Redirected from Wikipedia:Not listening)

Disruptive editing is a pattern of editing that disrupts progress toward improving an article or building the encyclopedia. This may extend over a long time on many articles. Disruptive editing is not always vandalism, though vandalism is always disruptive. Each case should be treated independently, taking into consideration whether or not the actions violate policies and guidelines.

Editors should take care to not wrongly label disruptive situations as vandalism as it drives away others and especially newcomers.

Disruptive editing is not always intentional. Editors may be accidentally disruptive because they don't understand how to correctly edit, or because they lack the social skills or competence necessary to work collaboratively.

Summary

Wikipedia's openness sometimes attracts people who seek to exploit the site as a platform for pushing a single point of view, original research, advocacy, or self-promotion. While notable minority opinions are welcomed when verifiable through reliable sources, and constructive editors occasionally make mistakes, sometimes an editor creates long-term problems by persistently editing a page or set of pages with information which is not verifiable through reliable sources or insisting on giving undue weight to a minority view.

Collectively, disruptive editors harm by degrading Wikipedia's reliability and/or by exhausting the patience of other editors, who may quit the project in frustration.

An edit which, in isolation, is not disruptive may still be part of a pattern of editing that is. A group of disruptive edits may be close together in time, or spread out; they may all occur on a single page, or on many pages; they may be all very similar, or superficially quite different.

Disruptive editors may seek to disguise their behavior as productive editing, yet distinctive traits separate them from productive editors. When discussion fails to resolve the problem and when an impartial consensus of uninvolved editors agree (through requests for comment or similar means), further disruption is grounds for blocking, and may lead to more serious disciplinary action through the dispute resolution process. In extreme cases, this could include a site ban, either through the Arbitration Committee or by a consensus.

The three-revert rule, if observed by disruptive editors, is not to be construed as a defense against action taken to enforce this policy against disruptive editors. As stated in that policy, "The rule is not an entitlement to revert a page a specific number of times." The three-revert rule should not be broken, even by editors attempting to revert disruptive edits. While vandalism is always disruptive, disruptive editing is not always vandalism; it is better for editors to follow the process suggested below than to break the rule.

Examples of disruptive editing

This guideline concerns gross, obvious and repeated violations of policies, not subtle questions about which reasonable people may disagree.

A disruptive editor often exhibits these tendencies:

  1. Is tendentious: continues editing an article or group of articles in pursuit of a certain point for an extended time despite opposition from other editors. Tendentious editors not only add material; some engage in disruptive deletions as well, e.g. repeatedly removing reliable sources posted by other editors.
  2. Is unwilling or unable to satisfy Wikipedia:Verifiability; fails to cite sources, cites unencyclopedic sources, misrepresents reliable sources, or performs original research.
  3. Engages in "disruptive cite-tagging"; adds unjustified {{citation needed}} or {{more citations needed}} tags to an article when the content tagged is already sourced, uses such tags to suggest that properly sourced article content is problematic.
  4. Fails to engage in consensus building:
    1. repeatedly disregards other editors' questions or requests for explanations concerning edits or objections to edits;
    2. repeatedly disregards other editors' explanations for their edits.
  5. Fails to recognize, rejects, or ignores community input: resists moderation and/or requests for comment, continuing to edit in pursuit of a certain point despite an opposing consensus from impartial editors.

In addition, such editors might:

  1. Campaign to drive away productive contributors: act counter to policies and guidelines such as Wikipedia:Civility, Wikipedia:No personal attacks, or Wikipedia:Ownership of articles—or sockpuppetry/meatpuppetry that might not exhaust the general community's patience but still operates toward an end of exhausting the patience of productive, rule-abiding editors on certain articles.

Point-illustrating

When one becomes frustrated with the way a policy or guideline is being applied, it may be tempting to try to discredit the rule or interpretation thereof by, in one's view, applying it consistently. Sometimes, this is done simply to prove a point in a local dispute. In other cases, one might try to enforce a rule in a generally unpopular way, with the aim of getting it changed.

Such behavior, wherever it occurs, is highly disruptive and can lead to a block or ban. If you feel that a policy is problematic, the policy's talk page is the proper place to raise your concerns. If you simply disagree with someone's actions in an article, discuss it on the article talk page or related pages. If mere discussion fails to resolve a problem, look into dispute resolution.

Practically speaking, it is impossible for Wikipedia to be 100 percent consistent, and its rules will therefore never be perfect. If consensus strongly disagrees with you even after you have made proper efforts, then respect the consensus, rather than trying to sway it with disruptive tactics.

Note that it is possible to make a point, without disrupting Wikipedia to illustrate it.

Failure or refusal to "get the point"

 
"There's nothing wrong with my editing!"

Sometimes, editors perpetuate disputes by sticking to a viewpoint long after community consensus has decided that moving on would be more productive. This is disruptive.

Believing that you have a valid point does not confer the right to act as though your point must be accepted by the community when you have been told otherwise. The community's rejection of your idea is not because they didn't hear you. Stop writing, listen, and consider what the others are telling you. Make an effort to see their side of the debate, and work on finding points of agreement. Do not confuse "hearing" with "agreeing with".

Sometimes, even when editors act in good faith, their contributions may be time-wasting, especially if they can't understand what the problem is. Although editors should be encouraged to be bold and just do things if they think they're right, sometimes a lack of competence can get in the way. If the community spends more time cleaning up editors' mistakes and educating them about policies and guidelines than it considers necessary, sanctions may be imposed.

Distinguished from productive editing

Editors often post minority views to articles. This fits within Wikipedia's mission so long as the contributions are verifiable, do not give undue weight, and where appropriate, comply with WP:FRINGE. The burden of evidence rests with the editor who initially provides the information or wishes the information to remain.

From Wikipedia:Neutral point of view:

Neutrality requires that each article or other page in the mainspace fairly represents all significant viewpoints that have been published by reliable sources, in proportion to the prominence of each viewpoint. Giving due weight and avoiding giving undue weight means that articles should not give minority views as much of or as detailed a description as more widely held views.

Editors may present active public disputes or controversies documented by reliable sources; citing a viewpoint stated in a mainstream scholarly journal, textbook, or monograph is not per se disruptive editing. This exemption does not apply to settled disputes, e.g. that the Sun revolves around the Earth. (The dispute itself is notable.)

Sometimes well-meaning editors may be misled by fringe publications or make mistakes. Such people may defend their positions for a short time, then concede the issue when they encounter better evidence or impartial feedback.

Attempts to evade detection

Bad-faith disruptive editors attempt to evade disciplinary action in several ways:

  • Their edits occur over a long period of time, in which case no single edit is disruptive but the overall pattern clearly is.
  • Their edits are largely confined to talk pages; such disruption may not directly harm an article, but it often prevents other editors from reaching consensus on how to improve it.
  • Their comments may avoid breaches of civility by refraining from personal attacks but still interfering with civil and collaborative editing and discussion.
  • Their edits are limited to a small number of pages that very few people watch.
  • Conversely, their edits may be distributed over a wide range of articles to make it less likely that any given user watches a sufficient number of affected articles to notice the disruptions.

Nonetheless, such disruptive editing violates Wikipedia policy and norms.

Dealing with disruptive editors

The following is a model for remedies, though these steps do not necessarily have to be done in this sequence. In some extreme circumstances, a rapid report to Wikipedia:Administrators' noticeboard/Incidents may be the best first step; in others, a fast track to a community ban may be in order. But in general, most situations can benefit from a gradual escalation:

  • First unencyclopedic entry by what appears to be a disruptive editor:
    • Assume good faith. Do not attack the author who you suspect is disruptive. However, revert uncited or unencyclopedic material. Use an edit summary which describes the problem in non-inflammatory terms. Stay very civil. Post to talk page asking for discussion and/or sources. Consult Do not bite the newcomers, and be aware you may be dealing with someone who is new and confused, rather than a problem editor.
  • If editor restores, or unreverts:
    • If sourced information appears this time around, do nothing; if not, revert again if they haven't responded at the talkpage. Ensure a clear explanation for the difference in opinion is posted by you at the article talkpage. Refer to this thread in your edit summary. If possible, suggest compromises at the talkpage.
  • If reverting continues, and they are inserting unsourced information:
    • Revert, and request administrator assistance via Wikipedia:Administrators' noticeboard/Incidents (ANI). Provide diffs of the multiple reverts by the tendentious editor. Keep your post short (no more than 250–500 words), well-diffed (multiple diffs showing evidence), and focus on user conduct issues (the tendentious editor is not engaging in discussion / is inserting unsourced information / is ignoring talkpage consensus). Try to avoid going into detailed article content issues at ANI, as it may reduce the likelihood that an admin will understand the complaint. Note: To be most successful at ANI, your own history must be clean. At all times, stay civil, and avoid engaging in multiple reverts yourself.
  • If tendentious editor is using sources, but if the sources are poor or misinterpreted:
  • If attempts at dispute resolution are rejected or unsuccessful, or the problems continue:
    • Notify the editor you find disruptive on their user talkpage.
      Include diffs of the problematic behavior. Use a section name and/or edit summary to clearly indicate that you view their behavior as disruptive, but avoid being unnecessarily provocative. Remember, you're still trying to de-escalate. If other editors are involved, they should post their own comments too, to make clear the community disapproves.
  • If tendentious editor continues reverting:
  • If tendentious editor is not violating the three-revert rule (3RR), or there aren't enough editors involved to enforce Wikipedia policies:
    • File a report at ANI, even if you have already filed one or more.
  • If editor continues to ignore consensus of any decision reached at ANI:
    • Again, request assistance at Wikipedia:Administrators' noticeboard/Incidents for administrator intervention, and point to consensus from earlier talk pages or noticeboards. An admin should issue a warning or temporary block as appropriate.
  • If blocks fail to solve the problem, or you are still unable to obtain attention via ANI, and all other avenues have been tried:
    • File a case for the Arbitration Committee to review. Base it strictly on user conduct, and not on article content.

Blocking and sanctions

  • Disruptive editing may result in warnings and then escalating blocks, typically starting with 24 hours.
  • Accounts used primarily for disruption will most likely be blocked indefinitely.

April Fools' Day

All edits on April Fools' Day must continue to adhere to all applicable policies and guidelines, including (but not limited to) edit warring, no personal attacks and the biographies of living persons policy. With the exception of the Main Page, all edits that are intended to be humorous should be kept out of the article and help namespaces, as well as their respective talk pages; and be tagged with {{Humor}} (or equivalent template, such as the inline {{April fools}} or {{4-1}}) to avoid misleading users.

See also