Woolworths (New Zealand supermarket chain)
Woolworths is an Australian-owned New Zealand full-service supermarket chain and subsidiary of Woolworths New Zealand, itself a subsidiary of Australia's Woolworths Group. Previously known as Countdown, the business is currently in the process of rebranding all stores as Woolworths.
 Logo used since 2023 | |
 | |
| Company type | Subsidiary |
|---|---|
| Industry | Retail |
| Predecessors | |
| Founded | 1929 (original) 2023 (revival) |
Number of locations | 191 (March 2024) |
| Parent | Woolworths New Zealand |
| Website | woolworths |
Before its reintroduction, the original 'Woolworths' brand was phased-out in the late 2000s.[1] All but one store were rebranded as Countdown by 2011,[2] with the exception in Mount Maunganui.[3]
History
editWoolworths (1929–1979)
edit | |
| Company type | Subsidiary |
|---|---|
| Industry | Retail |
| Predecessors |
|
| Founded | 1929; 95 years ago |
| Founder | Percy Christmas |
| Defunct | 2011 (original) |
| Fate | Rebranded as Countdown |
| Successors | Countdown Woolworths NZ (spun-off) |
| Headquarters | Mount Maunganui , New Zealand |
| Owner | Woolworths Group |
| Parent | Progressive Enterprises (spun-off) (Woolworths Limited) |
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Piercy Christmas opened the first Woolworths store on Cuba Street, Wellington in 1929. It expanded into a chain of stores, initially selling general merchandise.[4]
In 1963, Milne & Choyce, Farmers Trading Company and Woolworths formed a joint venture to establish New Zealand's first shopping mall in New Lynn, Auckland. All three companies established anchor stores in the new mall.[5]
Woolworths opened the first supermarket in Hastings in 1965.[6]
Woolworths acquired the Self Help grocery chain in the early 1970s and began to rebrand these as Woolworths in 1973.[7][8]
L.D. Nathan (1979–1990)
editL.D. Nathan, the owner of the Super Value supermarket chain, purchased Woolworths for $12 million in 1979.[9][10][6][11]
L.D. Nathan acquired 70 McKenzies general merchandise stores in 1980,[12] rebranding the stores as Woolworths.[13]
The general merchandise stores were rebranded as DEKA in 1988.[13]
L. D. Nathan established the discount supermarket chain Price Chopper in 1987, and the Big Fresh supermarket chain in 1988.[9][11]
Dairy Farm International (1990–2002)
edit
In 1990, Hong Kong's Dairy Farm International acquired the Woolworths New Zealand business, consisting of Woolworths, Price Chopper and Big Fresh chains.
Woolworths launched New Zealand's first online supermarket in 1996.[4]
Between 1990 and 2000, Woolworths trialled a network of min-supermarkets in BP petrol stations.[14] In 2001, Woolworths began operating mini-supermarkets at 17 Gull New Zealand stores.[14]
By 2002, Woolworths New Zealand consisted of 83 supermarkets branded as Woolworths, Big Fresh and Price Chopper. It was the country's third-largest supermarket group, with a market share of about 20%.[15]
Progressive Enterprises (2001–2005)
editProgressive Enterprises, the owner of Foodtown, Countdown, SuperValue and FreshChoice, made a bid to purchase Woolworths New Zealand in May 2001.[16] The merger application was cleared by the Commerce Commission but then withdrawn following court action by rival Foodstuffs.[17]
Progressive made another application for the merger in October 2001.[17] The Commerce Commission declined the application in December 2001.[18] Australia's Woolworths Group also expressed interest in acquiring the company.[15]
In April 2002, Progressive convinced the Judicial Committee of the Privy Council to uphold the Commerce Commission's clearance of the original merger application.[15] Dairy Farm International agreed to the sale, and the merger proceeded later in 2002.[4]
In 2003, there were 59 full-format Woolworths stores, including 17 in Auckland. There were also 26 Woolworths mini-supermarkets, including 14 in Auckland.[19][20]
Progressive Enterprises launched its onecard loyalty card in 2003, based on the Foodtown loyalty card launched in 1994.[4]
Woolworths Group (2005–2009)
editAustralia's Woolworths Group acquired Progressive Enterprises in 2005, including the Woolworths chain.[21]
In October 2006, Woolworths began operating fuel discount vouchers for Z Energy and Gull New Zealand.[4][failed verification]
In 2008, Woolworths had 61 full-format stores, including 10 in Auckland. It also had 18 mini-supermarkets at Gull New Zealand petrol stations, including 11 in Auckland.[22]
In 2008 Progressive Enterprises approached its 943 New Zealand suppliers (which Woolworths calls "Trade Partners") to use electronic commerce or EDI to integrate supply chain orders (such as Purchase Orders and Invoices) in the same way that Woolworths does in Australia.[23]
Rebranding (2009–2018)
editIn September 2009, it was announced that the Woolworths brand would almost cease to exist as most of the stores would be rebranded as Countdown over a five-year period.[1]
By August 2010, the Woolworths brand had ceased to exist in the South Island. On 14 November 2011, the Meadowlands store in Howick, Auckland was rebranded as Countdown, marking the official end of the Woolworths brand.[2][24]
The 21 Woolworths mini-supermarkets at Gull petrol stations were taken over by Night 'n Day from June 2011.[25]
Woolworths Bayfair in Mount Maunganui continued to operate under the Woolworths brand.[3] A new Countdown supermarket opened in Bayfair in December 2018.[26]
Reversion to Woolworths brand (2023–present)
editIn July 2023, it was announced that all Countdown stores would be reverting to the Woolworths brand as part of a $400 million transformation.[27]
The Countdown store in Bethlehem, a suburb of Tauranga, which originally opened in 2003, reopened on 17 August 2023 after renovations.[28] This store became the first to be rebranded as Woolworths.[29][30]
In early February 2024 Woolworths replaced its loyalty schemes Onecard and Onecard Visa with Everyday Rewards. Consumer NZ head of research and advocacy Gemma Rasmussen expressed concern that Everyday Rewards and other supermarket loyalty schemes were not as cheap as they were marketed to be and said that they discouraged competition.[31] During its launch, customers were awarded points upon account creation, and points were able to be gifted to other people. Some customers exploited this by creating several fake accounts and gifting their main account.[32]
On 10 September, thousands of union-affiliated Woolworths supermarket workers staged a nationwide strike to demand better wages and working conditions.[33]
Private label brands
editPresent Day
edit● Woolworths Own Brand
● Free From
● Macro / Macro Free Range / Macro Organic
● Woolworths Essentials
● The Odd Bunch
● Baxter's
● Smitten
● Chevron
● Woolworths Gold
● Woolworths Select
● Woolworths Home Brand / Basics
● Woolworths Naytura
● Woolworths Freefrom
● Woolworths Essentials
● Signature Range
● No Frills
● First Choice
References
edit- ^ a b "Foodtown, Woolworths brands on way out". The New Zealand Herald. 21 September 2009.
- ^ a b Edmunds, Susan (30 October 2021). "Four of New Zealand's biggest rebrands". stuff.co.nz.
- ^ a b Wells, Hunter (8 May 2015). "Memories of Bayfair's 30 years". Sun Media. SunLive.
- ^ a b c d e "Countdown Supermarkets - Our History". countdown.co.nz. Woolworths New Zealand.
- ^ Laurenson, Helen (11 March 2010). "LynnMall". Te Ara - the Encyclopedia of New Zealand. Ministry for Culture and Heritage.
- ^ a b Dunn, Sarah (24 March 2016). "Half a century in retail: Des Flynn". The Register. ICG Media.
- ^ "Ted van Arkel" (PDF). mags.school.nz. Mount Albert Grammar School.
- ^ "Goodbye to groceries". Central Courier. 18 December 1979.
- ^ a b Eriksen, Alanah (9 July 2012). "Leading Auckland retailer and benefactor dies at 99". New Zealand Herald. APN News & Media.
- ^ "$12 m takeover bid for Woolworths". Otago Daily Times. Allied Press. 4 November 1978. p. 1.
- ^ a b "Obituary: Dennis Nathan". East Bays Courier. stuff.co.nz. 11 July 2012.
- ^ "McKenzies (N.Z.) Ltd". natlib.govt.nz. National Library of New Zealand.
- ^ a b Grigg, Simon (3 January 2015). "Lost record stores of inner Auckland". Audio Culture.
- ^ a b de Boni, Dita (6 April 2001). "Woolworths, Gull join hands". Wilson & Horton. New Zealand Herald.
- ^ a b c Hendery, Simon (9 June 2002). "Speculation mounts on Woolworths $700m sale". New Zealand Herald. Wilson & Horton.
- ^ Thorn, Geoff (25 May 2001). "Progressive applies for clearance to acquire Woolworths". Commerce Commission.
- ^ a b Boeyen, Phil. "Progressive makes new thrust". Sharechat. MoneyOnline.
- ^ Hendery, Simon (14 December 2001). "Supermarket merger rejected". New Zealand Herald. Wilson & Horton.
- ^ "Store locations". woolworths.co.nz. Woolworths New Zealand. Archived from the original on 2 February 2003.
- ^ Hendery, Simon (16 February 2004). "Big refresh pays off for Progressive supermarket chain". Wilson & Horton. New Zealand Herald.
- ^ "Battle of the supermarket giants". Fairfax New Zealand. 31 January 2009.
- ^ "Store locations". progressive.co.nz. Progressive Enterprises. Archived from the original on 14 October 2008.
- ^ "Woolworths EDI VAN Case Study | Trade Partners e-business". www.b2be.com. Archived from the original on 16 October 2014.
- ^ "Last Woolworths and Foodtown stores farewelled". Countdown. 14 November 2011. Retrieved 16 February 2012.
- ^ O'Neill, Rob (19 June 2011). "Gull swoops on Night 'n Day alliance". stuff.co.nz.
- ^ "First stage of Bayfair $115m development now open". Sun Media. SunLive. 6 December 2018.
- ^ "Final Countdown: Supermarket giant rebranding back to Woolworths at cost of $400 million". The New Zealand Herald. 18 June 2023.
- ^ "A new chapter for Bethlehem: Countdown Bethlehem the first to relaunch as Woolworths New Zealand".
- ^ "Out for the count: First rebranded Woolworths supermarket opens in NZ". NZ Herald. 17 August 2023. Retrieved 16 August 2023.
- ^ "Bye-bye Countdown: NZ's first rebranded Woolworths opens". Otago Daily Times Online News. 17 August 2023. Retrieved 17 August 2023.
- ^ "Consumer NZ warns of pitfalls of supermarket loyalty schemes". Radio New Zealand. 1 February 2024. Retrieved 9 March 2024.
- ^ "'Fraudulent behaviour' hits Woolworths Everyday Rewards launch". 1 News. 9 February 2024. Retrieved 9 March 2023.
- ^ "Thousands of Woolworths supermarket staff strike". RNZ. 10 September 2024. Archived from the original on 10 September 2024. Retrieved 10 September 2024.