On January 1, 2023, at 9:49 a.m. Philippine Standard Time (1:50 a.m. UTC), the Civil Aviation Authority of the Philippines (CAAP) detected issues with its Air Traffic Management Center (ATMC) at Ninoy Aquino International Airport (NAIA) in Pasay, Metro Manila. Electrical problems brought the center's radios and radars offline. Shortly after, nearly all flights towards major airports in the Philippine airspace were put on hold or diverted. Flights that were about to enter the Philippine airspace were either diverted to neighboring countries, returned to point of origin, or rerouted to neighboring airspaces. By noon, no commercial aircraft were inside the Philippine airspace. Around 282 flights to and from various Philippine airports and over 56,000 passengers, many of whom were travelling to or from the country following the New Year's Day holiday, were affected.
Date | January 1, 2023 |
---|---|
Time | 9:49 a.m. – 4:00 p.m. (PHT, UTC+08:00) |
Duration | ~6 hours |
Location | Philippines |
Cause | Power issues, overvoltage |
Outcome |
|
The electrical problems were traced back to the power substation of NAIA Terminal 3. A cooling fan for one of the ATMC's uninterruptible power supplies (UPS) had failed and a backup power supply did not start, cutting power to the building. As technicians attempted bypass the UPS units to restore power to the ATMC, they triggered an inadvertent overvoltage, which damaged equipment in the center. Service was partially restored at 4:00 p.m. later that day, and fully restored at 7:45 p.m.
The airspace was closed again for two hours on January 22 to replace the broken cooling fan of one of the power supplies. Two more closures were performed on May 3 and May 17, both lasting two hours, to perform upgrades on the ATMC's power supply systems.
Background
editThe Civil Aviation Authority of the Philippines (CAAP) is an attached agency of the Department of Transportation (DOTr). It handles air traffic control for civilian flights to and from airports in the Philippines. It manages the Air Traffic Management Center (ATMC) in Pasay, Metro Manila, which operates air traffic control facilities for the Philippine airspace.[1] Modernized CNS/ATM systems across the country were first conceptualized in the late 1990s; development began in 2010 as part of a project funded by the Japan International Cooperation Agency (JICA).[2] The ATMC, along with the new CNS/ATM systems, was inaugurated on January 16, 2018.[3] Operations in the center began on July 26, 2019.[4] Overall, the system cost around ₱13 billion (US$264 million), requiring a ₱10.8 billion (US$219 million) loan from JICA.[2][5]
The Philippines' largest airport, the four-terminal Ninoy Aquino International Airport (NAIA), is handled by the Manila International Airport Authority (MIAA), a state-owned corporation also under the DOTr.[6] NAIA has been subject to overcrowding, with plans for rehabilitation being set back numerous times towards the end of the 2010s.[7] On December 30, 2022, the government announced a plan to privatize the airport with an aim towards its modernization and rehabilitation.[8]
A power outage at NAIA had previously occurred in September 2022, affecting 30 flights.[9] In preparation for the holiday season, CAAP had prepared 42 commercial airports in the country for a surge in passenger air travel.[10]
Incident
editAt 9:49 a.m. on January 1, 2023 (PHT), the CAAP began experiencing power issues within their ATMC. A cooling fan for one of the ATMC's uninterruptible power supplies had failed and a backup power supply did not automatically start.[11] At 10:51 a.m., NOTAMs reported Manila aerodrome radio frequencies and radars were unserviceable.[12] International flights towards airports in the Philippines began diverting to nearby airports outside of the country.[13] To avoid any potential incidents, CAAP immediately grounded all aircraft.[14] The ATMC's power issues had affected air traffic control for the entire country, and by noon, there were no commercial flights in the air within the Philippines' flight information region.[13][15] Technicians attempted to bypass the two UPS systems but caused an overvoltage at 12:19 p.m. that damaged one of the center's two very-small-aperture terminals (VSAT).[11]
At the time of the incident, Cebu Pacific and Philippine Airlines both cited a power outage at the ATMC as the cause for the suspension of flights.[1] At 1:54 p.m., MIAA released a press statement stating that all flights to and from Manila were put on hold and that the authority's crisis management and emergency response teams were activated.[16] Food packs, drinks, and relief kits were provided to stranded passengers within the airport. Passengers were requested to await further instructions from their airlines and to stay inside the terminals.[17][18] Shortly after noon, MIAA general manager Cesar Chiong stated that the power issue was fixed and that service would be restored after system tests.[1]
Service to NAIA was partially restored at 4:00 p.m. on the same day after the CAAP began using radar in Tagaytay, allowing limited operations.[19][11] The first arrival to the airport following the incident was Philippine Airlines Flight 222 from Brisbane, which landed at 4:55 p.m. that afternoon.[20] At 5:33 p.m., around seven hours after the start of the incident, NAIA made its first departure following the incident – Cathay Pacific Flight 930 to Hong Kong.[21] The ATMC was once again fully operational at 7:45 p.m. after resolving power and equipment issues.[11]
Aftermath
editBy the time service was partially restored, around 282 flights to or from NAIA were affected, 268 of which were cancelled. Seven flights were diverted to other airports, while another seven (all domestic flights) were delayed.[14][18] Over 56,000 passengers scheduled to arrive or depart NAIA were affected.[18] In Davao City, around 2,600 passengers at Francisco Bangoy International Airport were affected by the technical issue. Around 15 flights at the airport were cancelled, with two diverted and two delayed.[22] Flights were also cancelled at Puerto Princesa International Airport and Zamboanga International Airport, where 1,378 passengers were stranded.[23] Over 65,000 passengers and in total were stranded in airports across the country.[5]
The Land Transportation Franchising and Regulatory Board (LTFRB) began coordinating with transport operators in Metro Manila and Central Luzon to provide free shuttles from NAIA to Clark International Airport, from which some airlines chose to reschedule their flights. LTFRB chairman Teofilo Guadiz stated that the initiative was started "to protect passengers from certain taxis and transport network companies that are taking advantage of the situation by jacking up their surge prices".[24] In order to make up for the delays, airport officials kept NAIA's runways open 24/7 for three days. Officials requested that airliners use wider-bodied aircraft to accommodate more passengers and to schedule more flights.[25] Officials expected a full recovery by 72 hours.[26]
A joint probe of the MIAA and Meralco identified the power substation of NAIA's Terminal 3 as the cause of the power issues.[9] Some equipment needed replacement after sustaining damage from overvoltage.[11] The CAAP admitted after the incident that its equipment was outdated, and that a modernized air traffic management system was already proposed to the national government prior to the incident.[2]
Senator Grace Poe called for contingency plans and assistance following the incident.[27] In a privilege speech in December 2022, Poe had called for the advancement of a rehabilitation project of the DOTr for NAIA.[28] PLDT chairman Manuel V. Pangilinan was one of the affected passengers, whose aircraft returned to Haneda Airport in Japan mid-flight.[26] He offered colocation and additional equipment to help the CAAP following the incident.[29]
President Bongbong Marcos issued a public apology for the disruption. Despite this, he commended his cabinet for doing a "reasonably good job" in resolving the issue. He urged transport secretary Jaime Bautista to expedite the negotiations regarding acquisition of equipment for the upgrade of airports in the country as well as ensure that a proper backup system is in place to prevent a similar incident in the future.[30]
Investigation
editInvestigations were conducted by the Philippine House Committee on Transportation and the Senate of the Philippines to determine a possible negligence on the part of the DOTr, CAAP, or any agency involved in the incident.[31] CAAP took full responsibility of the incident.[32] It was later revealed that the ATMC, which was set up by Thales and Sumitomo, had its last proper maintenance more than two years before the incident. It was also revealed that an automatic voltage regulator (AVR) that malfunctioned in August 2022 was yet to be replaced.[33]
Senate President Migz Zubiri also noted the lack of security in CAAP's facilities. CAAP Director-General Manuel Tamayo admitted the lack of closed-circuit televisions (CCTV) in the equipment room housing the ATMC.[33]
Subsequent closures
editThe airspace was shut down again for two hours on January 22, three weeks after the major shutdown, to carry out the replacement of the cooling fan for the second uninterruptible power supply. The temporary shutdown delayed 47 flights in NAIA.[34]
The MIAA closed the airspace from 2 a.m. to 4 a.m. (lasting two hours) on May 3 and May 17 to repair the malfunctioned automatic voltage regulator and to replace an uninterruptible power supply in the ATMC.[35][36] Upgrades that added redundancy to the power supply system of the air traffic management system was also performed during the maintenance period.[37]
See also
edit- 2023 FAA system outage, a similar incident that occurred ten days later in the United States.
References
edit- ^ a b c Pinlac, Beatrice; Piad, Tyrone Jasper (January 1, 2023). "Air traffic system glitch diverts all flights in Manila". Philippine Daily Inquirer. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ a b c Lalu, Gabriel Pabico (January 2, 2023). "CAAP admits: PH's air traffic management system outdated". Philippine Daily Inquirer. Archived from the original on January 1, 2023. Retrieved January 2, 2023.
- ^ Musico, Jelly (January 16, 2018). "Duterte inaugurates new air traffic management system". Philippine News Agency. Archived from the original on January 2, 2023. Retrieved January 2, 2023.
- ^ "CAAP New Air Traffic Facility holds Commencement of Comprehensive Operations". Civil Aviation Authority of the Philippines (Press release). July 26, 2019. Archived from the original on January 1, 2023. Retrieved January 2, 2023.
- ^ a b Yu, Lance Spencer (January 1, 2023). "DOTr chief: 'Huge amount of money' needed for urgent air traffic system upgrade". Rappler. Archived from the original on January 2, 2023. Retrieved January 2, 2023.
- ^ Recuenco, Aaron (January 1, 2023). "Thousands stranded as aviation officials rush to address air navigation glitch at NAIA". Manila Bulletin. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ Manuel, Pilar; Esmael, Lisbet (February 24, 2021). "Rehabilitating NAIA: Where do we go from here?". CNN Philippines. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ "Gov't to privatize NAIA – transportation chief". CNN Philippines. December 30, 2022. Archived from the original on December 31, 2022. Retrieved January 1, 2023.
- ^ a b Torregoza, Hannah (January 1, 2023). "Poe urges DOTr, MIAA to put contingency plans, assist stranded NAIA passengers immediately". Manila Bulletin. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ Santos, Rudy (December 5, 2022). "CAAP: 42 airports ready for holidays". The Philippine Star. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ a b c d e Lalu, Gabriel Pabico (January 1, 2023). "UPS failure caused glitch at CAAP's Air Traffic Management Center, says DOTr". Philippine Daily Inquirer. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ Civil Aviation Authority of the Philippines (January 1, 2023). RPHI NOTAMs B0007/23 to B0012/23 (PDF) (Report).
- ^ a b Cepeda, Mara (January 1, 2023). "Manila airport power failure causes flight delays, diversions". The Straits Times. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ a b "Limited operations at NAIA as air traffic system 'partially restored'". Philstar.com. January 1, 2023. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ Valmonte, Kaycee (January 1, 2023). "No flights in Philippine airspace as 'technical issues' hit air traffic system". Philstar.com. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ Manila International Airport Authority (January 1, 2023). "NAIA flights on hold". Philippine Information Agency. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ Ninoy Aquino International Airport MIAA (January 1, 2023). "Gulf Air, Korean Airlines, and Saudia Airlines distribute food packs and drinks to passengers [...]". Facebook. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ a b c "Manila airport disruption: Nearly 270 flights cancelled after technical issues, reported power outage". CNA. January 1, 2023. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ Lalu, Gabriel Pabico (January 1, 2023). "Air traffic system glitch partially resolved, limited flights to resume – MIAA". Philippine Daily Inquirer. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ Recuenco, Aaron (January 1, 2023). "PAL flight from Australia first to land at NAIA as air navigation partially restored". Manila Bulletin. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ ABS-CBN News [@ABSCBNNews] (January 1, 2023). "NAIA's first departure is CX 930 bound for Hong Kong. The plane took off 5:33 p.m. or 7 and a half hours since the Philippine air navigation system encountered a "technical issue" at 10 a.m. today, Jan 1" (Tweet). Retrieved January 1, 2023 – via Twitter.
- ^ Tocmo, Hernel (January 2, 2023). "Nasa 2,600 pasahero sa Davao International Airport, apektado ng technical problem sa NAIA" [Around 2,6000 passengers of Davao International Airport, affected by the technical problem at NAIA]. ABS-CBN News (in Tagalog). Archived from the original on January 1, 2023. Retrieved January 2, 2023.
- ^ Alipala, Julie (January 2, 2023). "'Total Blackout' in Manila leads to long wait in Zamboanga". Philippine Daily Inquirer. Archived from the original on January 1, 2023. Retrieved January 2, 2023.
- ^ Recuenco, Aaron (January 1, 2023). "LTFRB mobilizes free shuttle services to stranded NAIA passengers heading to Clark". Manila Bulletin. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ Recuenco, Aaron (January 1, 2023). "With NAIA glitch fixed, what happens next? MIAA counts the ways to help stranded passengers". Manila Bulletin. Archived from the original on January 2, 2023. Retrieved January 2, 2023.
- ^ a b "Air traffic outage in Philippines causes long flight delays". AP News. January 1, 2023. Retrieved August 19, 2023.
- ^ Velasco, Raheema (January 1, 2023). "Power outage, technical issues cause flight disruptions at NAIA". CNN Philippines. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ Bordey, Hana (January 1, 2023). "Poe to DOTr chief: Don't let NAIA rehab remain a powerpoint presentation". GMA News. Archived from the original on January 1, 2023. Retrieved January 1, 2023.
- ^ "MVP offers connectivity, power supply protection after NAIA crisis". ABS-CBN News. January 2, 2023. Archived from the original on January 2, 2023. Retrieved January 2, 2023.
- ^ Pinlac, Beatrice (January 6, 2023). "Marcos apologizes for PH airspace fiasco, praises swift response". Philippine Daily Inquirer. Archived from the original on January 7, 2023. Retrieved January 7, 2023.
- ^ "Lawmakers begin probe into NAIA New Year air traffic fiasco". Yahoo News. January 10, 2023. Retrieved January 12, 2023.
- ^ Fernandez, Daniza (January 12, 2023). "CAAP on New Year's Day airport shutdown: We take full responsibility, accountability". Inquirer. Retrieved February 11, 2023.
- ^ a b Yu, Lance Spencer (February 7, 2023). "Senators find no 'proper maintenance' of air traffic facilities". Rappler. Retrieved February 11, 2023.
- ^ Rosales, Elijah Felice (January 23, 2023). "Flights Delayed As Phl Airspace Briefly Shut Anew". Retrieved January 28, 2023.
- ^ Gulla, Vivienne (May 2, 2023). "Philippine airspace to close for 6 hours on May 17 - MIAA". ABS-CBN News.
- ^ "Philippine airspace shutdown ends, flights resume". ABS-CBN News. May 17, 2023.
- ^ Arayata, Maria Cristina (April 28, 2023). "CAAP: No flight operations on certain periods May 3, 17". Philippine News Agency.