Abdul Jaludi is an American author and adviser specializing in Command Center, Event Management, Monitoring, Incident Management, and Problem Management.
Abdul Jaludi | |
|---|---|
| Born | March 15, 1960 |
| Nationality | American |
| Education | FAA licensed airplane mechanic |
| Alma mater | Aviation career and technical, LIC, New York |
| Occupation | Author |
| Website | www |
This article's tone or style may not reflect the encyclopedic tone used on Wikipedia. (January 2023) |
He has written two books,[1] along with numerous reports and articles[2] on IT leadership. In 2012, he was the winner of a global innovation contest looking for the best ideas for the future of banking[3] The writing and publishing of Command Center Handbook: Proactive IT Monitoring in 2014 established him as an expert in the field of command centers and operational efficiency in IT operations. [citation needed]
In 2009, he founded a self-service application called WAIS (web automated information system) that performs automated user requests on mainframes and distributed systems including Windows, Unix, and other operating systems.[citation needed]
He is the founder of Technology Advisory Group (TAG-MC) and has been featured in Smart Enterprise Exchange,[4] including The Pocono Record,[5] and Smart Enterprise Exchange documents.[6]
Career
editJaludi began his career in data center operations as an entry-level tape librarian with Citicorp in 1985 on Wall Street in New York City.[citation needed]
Abdul left Citicorp in 1985 for a performance management role at Lehman Brothers but returned to the command center two years later.[citation needed] Abdul remained with Citigroup, where he rose to the position of Senior Vice President, managing the North America Enterprise Systems Management team, which was responsible for command center alerting and automation. WAIS was chosen by the Citigroup security standards committee as the global tool for emergency access requests. He left Citigroup in 2013 under questionable circumstances.[citation needed]
An avid believer in the benefits of proactive monitoring and transparency within the field of information technology, he began writing about effective leadership and IT best practices. His blog in Smart Enterprise Exchange led him to write books on process improvements from a leader's perspective[7] and command centers.[8]
In 2013, unable to find a book on command centers, he researched, drew from his experience as a command center manager, designer, and builder, and wrote the first book on the subject.[citation needed]
Abdul also publishes under the pen names Atticus Aristotle[9] and O.M. Kiam.[citation needed]
Books
edit- Jaludi, Abdul (2014). Command Center Handbook: Proactive IT Monitoring – Protecting business value through operational excellence. Milford, PA: Milford Press. pp. 168 pages. ISBN 978-1494760526.
- Jaludi, Abdul (2012). The Art of Process Improvement. Milford, PA: Milford Press. pp. 78 pages. ISBN 978-1470161965.
References
edit- ^ "Author page" Amazon. Retrieved March 25, 2014.
- ^ "Abdul Jaludi's Blog" Archived May 22, 2012, at the Wayback Machine Smart Enterprise Exchange. Retrieved March 25, 2014.
- ^ "Innovators of the year" American Banker. Retrieved March 25, 2014.
- ^ "Does customer service begin with IT basics?" Archived March 25, 2014, at the Wayback Machine "Klein, Paula, Editor. Smart Enterprise Exchange editors note. Retrieved March 25, 2014.
- ^ Brown, Stacy M. "Milford company seeks to cure other businesses' digital hiccups" March 17, 2014 The Pocono Record. Retrieved March 25, 2014.
- ^ "Improving the IT experience, IT-Style" Archived March 25, 2014, at the Wayback Machine Smart Enterprise Exchange. Retrieved March 25, 2014.
- ^ The Art of Process Improvement Management guide to Process Improvement The Art of Process Improvement. Retrieved March 25, 2014.
- ^ "Command Center Handbook" Proactive IT Monitoring. Retrieved March 25, 2014.
- ^ "Read this and feel better – how inspirational guff invaded our lives". the Guardian. November 18, 2014. Retrieved January 25, 2023.
External links
edit- Abdul Jaludi Official site
- Command Center Handbook Official site
- Atticus Aristotle website
- O.M. Kiam website