Shahr Bank is one of the private banks in Iran that officially started its operations on February 9, 2009. In the past, this bank provided financial services under the names "Honarvaran Shahr Cooperative" and "Shahr Credit Cooperative."[1][2]

Shahr Bank
Company typePublic
وشهر
IndustryFinancial services and investment (IRR and foreign currencies)
FoundedFebruary 2009
HeadquartersIran,
Tehran, Ferdowsi Square
Key people
  • Barat Karimi (chairman)
  • Mohammad Mehdi Ahmadi
ServicesAll financial services provided by the bank and its subsidiaries
Owners
  • Tehran Municipality
  • Mashhad Municipality
  • Karaj Municipality
  • Qom Municipality
  • Shiraz Municipality
  • Qazvin Municipality
  • Tehran Municipality Employees' Reserve Fund
  • Tehran Municipality Retirement Fund
  • Shahriar Cooperative Production and Distribution Company
  • Other natural and legal persons
Number of employees
More than 4,000
Websitewww.shahr-bank.ir

Shahr Bank was founded by the Tehran Municipality, and its shares are primarily owned by municipalities of various cities and metropolitan areas, municipal employees, and a portion of the Iranian public.[3][4]

In 2014, it recorded the highest resource growth among private banks. The bank has branches in many cities of Iran.[5][6][7][8][9]

History

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The Shahr Credit and Financial Institution was established with authorization from the Central Bank and with shares owned by the municipalities of Tehran and other Iranian metropolitan areas. It started its official operations on February 9, 2009, with an initial capital of 1.5 trillion Iranian rials.

The main motivation behind establishing this bank was to meet municipalities' need for large-scale financing, liquidity, and capital to cover urban development costs, aiming for self-sufficiency in urban management.

After extensive efforts by senior managers of Tehran Municipality and other metropolitan areas, and with an increase in capital by shareholders to 2 trillion rials, the Central Bank, in coordination with the High Council of Money and Credit, approved the registration of Shahr Bank on February 8, 2010. The bank officially opened on March 8, 2010.

Two years after its establishment, the shareholders raised the bank’s capital to 4 trillion rials to provide necessary liquidity. This amount remained until 2013, when the capital increased to 7.9 trillion rials in July. By December 2015, it had reached 15.573 trillion rials.[10][11]

Shareholders

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Shahr Bank kiosks in public areas

According to reports published by the bank, approximately 30% of Shahr Bank's shares are publicly traded. A portion of the shares is held by employees of subsidiaries of Tehran Municipality, employees of municipal organizations in other metropolitan areas, and private individuals. The main shareholders of Shahr Bank are listed below:

  • Municipality of Tehran
  • Municipality of Shiraz
  • Cooperative Production and Distribution Company for Municipality of Tehran Employees
  • Municipality of Isfahan
  • Tehran Municipality Employees' Reserve Fund
  • Municipality of Qazvin
  • Municipality of Mashhad
  • Municipality of Qom
  • Municipality of Karaj
  • Municipality of Ahvaz
  • Municipality of Tabriz

Subsidiaries

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Shahr Bank has four subsidiaries: a financial and economic holding company with eight sub-companies, an information technology holding company with three subsidiaries, an industrial, mining, and energy holding company with two sub-companies, and four independent companies under its structure.[12]

Construction and Urban Development Holding

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  • Jahan Housing and Construction Company
  • Paydar City Building and Construction Company
  • Kish Atiyeh Trade Housing and Urban Development Company
  • Tehran City Renovation Company

Financial and Economic Holding

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  • Shahr Atiyeh Investment Company
  • Shahr Brokerage Company
  • Tamadon Capital Development Company
  • ShahrAyin Tourism Development Company
  • Shahr Leasing Company
  • Shahr Financial Group
  • Shahr Insurance Services Company

Information Technology Holding

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  • Shahr Development and Innovation Company
  • Shahr Intelligent Strategy Company
  • Secure Network Technology Company (Fash)

Industrial, Mining, and Energy Holding

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  • Shahr Industrial and Mining Development Group
  • Jahan Economy and Future Investment Company

Structure

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Board of directors

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Shahr Bank's board consists of seven members: Seyed Mohammad Mehdi Ahmadi (CEO and board member), Barat Karimi (chairman), Javad Attaran (board member), Hesam Habibollah (board member), Reza Yarifard (board member), Mehdi Mirza Mohammadi (board member), and Vahid Mohammadreza Khani (board member).[13][14]

Mission, vision, values, and strategic goals

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Mission[15]

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Shahr Bank engages in diverse financial, monetary, and investment activities across various sectors of the Iranian banking industry. It aims for an active presence in domestic and international markets, offering distinctive services. The bank’s unique, innovative, and diverse services will be delivered through tailored business models to serve both individual and corporate clients, domestically and abroad. This customer-centric approach facilitates agility and flexibility for organizational excellence and professional operations. We regard trust-building, creative thinking, honesty, confidentiality, and loyalty as our primary responsibilities, and we take pride in having educated, creative, honest, and specialized employees.

We consider customers as partners and their interests as our own. Based on this, we collaborate and synergize with urban management and affiliated organizations to pursue national development capacities and shared social responsibilities.

Excellence in service delivery and speed at any moment and place, utilizing information technology, as well as reducing organizational costs that ensure the interests of our stakeholders and guarantee sustainable profitability, are fundamental goals of the bank.

Another goal the bank strives to achieve is the improvement and empowerment of the organization, managers, and employees to attain a leading position among private banks.

  1. Committed and outstanding in creating added value for stakeholders
  2. Leadership among private banks
  3. Adherence to principles and professional banking ethics
  4. Expansion of foreign exchange activities
  5. Development and provision of modern banking services and designing new tools for service delivery
  6. Effective presence in the market and meeting customer needs in the fastest possible time
  7. Attracting and retaining customers
  8. Achieving the slogan "Every branch is a bank" for greater profitability
  • Committed to the principles of Islamic banking
  • Respecting human dignity, and meritocracy
  • Customer orientation and strengthening the customer and organization lifecycle
  • Trustworthiness, confidentiality, honesty, loyalty, and earning trust
  • Supporting urban development and infrastructure projects for citizens' well-being
  • Supporting entrepreneurs and strengthening knowledge-based enterprises for national development and economic growth
  • Profitability and maximizing stakeholder benefits through competency-based competition
  • Ensuring security, well-being, health, and empowerment of employees as the bank's main assets
  • Fostering a participatory spirit and teamwork within the organization
  • Organizational excellence and orderliness in accordance with banking standards
  • Creativity, learning, innovation, and organizational up-to-dateness
  • Establishing constructive, synergistic, and sustainable interaction between profitability and national economic growth
  • Agility and flexibility in competitiveness and professional capability

Strategic Goals[15]

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In line with its organizational mission and duties and to provide high-quality banking services, Shahr Bank declares its commitment to laws, regulations, and continuous process improvement, as well as its vision, mission, core values, and policies as follows:

Vision:

"The first choice for citizens in Iranian metropolitan cities with a focus on service innovation."

Mission:

"Providing financial, monetary, and investment services for the sustainable development of urban community life quality."

Core Values:

"Innovation and diversity, transparency, mutual respect and trust, collaboration, teamwork, and commitment to the community."

Policy:

  • Contributing to the growth and development of urban economy through the application of innovative approaches, enhancing the quality of banking services, and developing joint collaborations with business partners.
  • Improving the quality of citizens' lives by cooperating and synergizing with urban management and related businesses while respecting local traditions, beliefs, and norms.
  • Creating a trustworthy brand by providing diverse and innovative services to meet the needs and expectations of customers and business partners, establishing long-term and sustainable relationships.
  • Gaining competitive advantage through green management, optimal use of natural resources and energy, and commitment to preventing environmental pollution in compliance with legal requirements.
  • Commitment to preserving the health of employees and reducing human resource accidents through identifying, evaluating, monitoring, and targeting job-related risks and risk management.
  • Developing knowledge-based human capital through planning, merit-based promotions, and employee involvement aimed at creating motivation and satisfaction as the most valuable asset of the bank.
  • Providing reliable and secure services based on innovative technologies for various customer sectors.
  • Identifying and managing risks of activities and processes to increase the likelihood of achieving goals and ensuring trust and confidence of stakeholders.

Services

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Deposits

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  • Special long and short-term deposits
  • Short-term investment
  • Current qarz al-hasanah deposit
  • Investment deposit profit

Loans and Commitments[15]

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  • Health City loan scheme
  • Shahriar urban loan scheme
  • Special credit package for commodity exchange
  • Loan scheme for municipal taxpayers
  • Special scheme for card reader merchants
  • Special credit package for securities market
  • Generating credit certificate (GAM bonds)
  • Health plan
  • City professors loans
  • Installment property purchase loan scheme
  • Qarz al-hasanah
  • Installment sale
  • Ja'ala (loan contract)
  • Partnership loan
  • Mudarabah loan
  • Debt purchase
  • Guarantees and issuance of various types
  • Internal rial letters of credit

Foreign Exchange Deposits[15]

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  • Currency buying and selling and exchange
  • Foreign exchange transfers
  • Letters of credit
  • Foreign exchange guarantees
  • Finance and refinancing loans
  • Brokerage relations
  • Foreign exchange branches
  • SWIFT

Other Services[15]

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  • Special services
  • Banking forms
  • New check law
  • New organizational services portal
  • Banking services guide
  • Safe deposit boxes
  • Guarantee inquiry
  • Certificate of solvency inquiry system

Electronic Banking

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Shahr Access

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  • Internet banking
  • City Mobile Plus
  • Escrow account system
  • Yar Company
  • Packet
  • Boursear
  • Ramzanet
  • NFC
  • Mobile internet banking
  • Cityman app
  • Telephone banking (87611)
  • SMS banking
  • Rooshandeh Bank Internet Banking

Shahr Front Desk

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  • Shahrnet Front Desk
  • VTM (Self-banking machine)
  • Self-Deposit
  • ATM
  • Autobank
  • POS (Point of Sale)
  • Branch POS PIN Pad
  • Electronic Exchange

ShahrCard

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  • Citizen card (City Pay)
  • Cash card
  • Gift card
  • Voucher card
  • Persepolis card
  • Credit card
  • Shatoot card
  • Insurance claim card
  • Family card
  • Salary card
  • Draft card
  • Petty cash card

Shahr Payment Gateway

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  • Electronic payment gateway
  • Online payment gateway
  • Unsuccessful transaction tracking
  • SHBA calculation
  • Electronic banking security tips
  • SATNA and PAYA
  • Symbol certificate (digital signature)

Shahab Code Inquiry

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  • Shahab code inquiry

Standardization

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Bank Shahr, considering the requirements of international quality management system standards based on ISO 9001, customer complaint management system based on ISO 10002, environmental management system based on ISO 14001, and training management system based on ISO 10015, has set the achievement of the strategic pillars of these standards as its primary goal.[16]

Social Responsibility

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The bank has contributed to the completion of urban projects in Tehran, such as Imam Ali Highway, the Sadr Elevated Bridge, Niyayesh Tunnel, and the development of rail lines in metropolitan cities, including Lines 6 and 7 of the Tehran Metro, all of which have been completed with the bank's support. Additionally, the bank has provided banking services for Iranian pilgrims in Iraq and at the Tehran International Book Fair and in all 29 provinces of Iran, as well as issuing virtual voucher cards for use with Midan-Near Communications—all of which are considered significant social services provided by the bank.[17][18] Bank Shahr was also the sponsor of the second National Multimedia Cultural Heritage Festival in Qazvin.[19]

Festivals and Awards

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  • In the 8th "My Favorite Bank" festival, Bank Shahr won the title of the second most popular bank among both private and public banks based on public votes.[20]
  • Received the highest social responsibility award in 2024.[21]
  • Received the Golden Trophy at the 7th National Conference on Social Responsibility and Organizational Culture in 2024.[22]
  • Ranked second among listed banks in terms of capital.[23]
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References

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  1. ^ "History of Shahr Bank" (in Persian). Official website of Shahr Bank. Archived from the original on September 8, 2018. Retrieved May 18, 2010.
  2. ^ "Tehran District 1 Mayor: "Shahr Bank" is a strong supporter of the city and urban management" (in Persian). Aftab. Retrieved May 18, 2010.
  3. ^ "Qalibaf: The core activity of Shahr Bank is urban development" (in Persian). Shafaf News. Archived from the original on March 9, 2010. Retrieved May 18, 2010.
  4. ^ "Main Shareholders" (in Persian). Shahr Bank. Archived from the original on June 25, 2011. Retrieved May 18, 2010.
  5. ^ "Qalibaf: Opening four branches of Shahr Bank soon" (in Persian). Eco News. Archived from the original on December 5, 2013. Retrieved May 18, 2010.
  6. ^ رادیوفردا (2020-10-08). "America sanctioned 18 other Iranian banks". رادیو فردا (in Persian). Retrieved 2024-12-03.
  7. ^ "The Trump administration sanctioned 18 Iranian banks". BBC News فارسی (in Persian). Retrieved 2024-12-03.
  8. ^ "America sanctioned 18 Iranian banks". ار.اف.ای - RFI (in Persian). 2020-10-09. Retrieved 2024-12-03.
  9. ^ "Prediction of Iran's economic "difficult year" in the confidential reports of the Islamic Republic". www.radiofarda.com. Retrieved 2024-12-04.
  10. ^ "Establishment of 47 Shahr Bank Branches by Year-End". Donyaye Eqtesad.
  11. ^ "Shahr Bank History". Shahr Bank Official Website. Retrieved September 17, 2024.
  12. ^ "Subsidiaries". Shahr Bank (in Persian).
  13. ^ "Board Members". Shahr Bank Website. Retrieved September 16, 2024.
  14. ^ "Shahr Bank Structure" (PDF). Shahr Bank (in Persian).
  15. ^ a b c d e f g "Mission, Vision, Values, and Strategic Goals". Shahr Bank (in Persian).
  16. ^ "Structure". Shahr Bank Website. Retrieved September 16, 2024.
  17. ^ "بانک شهر", Wikipedia (in Persian), 2024-12-03, retrieved 2024-12-03
  18. ^ Ibna, Central Bank Reference Media | (2019-11-03). "Bank Shahr's attention to social responsibility by attending cultural events". fa (in Persian). Retrieved 2024-12-03.
  19. ^ "Bank Shahr pays special attention to the field of social responsibility". رسانه مسئولیت اجتماعی CSR (in Persian). 2023-11-29. Retrieved 2024-12-03.
  20. ^ "Introducing Bank Shahr as the second most popular bank in the country, according to the votes of citizens and customers of the banking network". eghtesadsaramad.ir (in Persian). Retrieved 2024-12-03.
  21. ^ TABNAK, تابناک | (2024-10-16). "Giving the highest badge of social responsibility to Shahr Bank". fa (in Persian). Retrieved 2024-12-03.
  22. ^ "Awarding the golden statue of the 7th National Summit of Social Responsibility and Organizational Culture to Shahr Bank". Awarding the golden statue of the 7th National Summit of Social Responsibility and Organizational Culture to Shahr Bank (in Persian). Retrieved 2024-12-03.
  23. ^ "Shahr Bank ranked second among stock market banks in terms of capital". خبرگزاری مهر | اخبار ایران و جهان | Mehr News Agency (in Persian). 2024-07-22. Retrieved 2024-12-03.
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