A brand tribe is a concept in marketing that refers to ephemeral groups that enable connections among consumers sharing passions or interests.[1][2] A brand tribe is part of a tribal marketing strategy fostering engagement among consumers, as opposed to emphasizing the functionality of products and services.[3]
Description
editThe concept of brand tribes or consumer tribes in marketing refers to the development of consumer-to-consumer engagement through the emergence of neo-tribal values such as rituality and group locality. A brand tribe differs from a brand community in which tribes lack long-term commitment to the group, and do not locate their socialization around a single brand.[4] The notion of consumer tribe refers to a multiplicity of commercial and non-commercial social groupings, characterized as impermanent, fluid, and ephemeral.[2]
The concept of brand tribes or consumer brands originates in the sociological theory on neotribalism proposed by Michel Maffesoli in his book "The Time of the Tribes" published in 1988.[5] The neo-tribalism theory posits that people evolved to live in a tribe-like society and thus form social networks that resemble those of a tribe. As O'Riley discussed in a Marketing Theory article, Maffesoli's notion of neo-tribalism has been incorporated into marketing research and branding practice to describe ephemeral and self-elective groups of consumers[6]
Limitations
editMuch in this area is still under-theorised. Academics have explored and discussed the degree of connectedness between consumers and brands and the implications for post-modern organisations and consumption.[7]
References
edit- ^ Goulding, Christina; Shankar, Avi; Canniford, Robin (2013-01-01). "Learning to be tribal: facilitating the formation of consumer tribes". European Journal of Marketing. 47 (5/6): 813–832. doi:10.1108/03090561311306886. ISSN 0309-0566.
- ^ a b Diaz Ruiz, Carlos A.; Penaloza, Lisa; Holmqvist, Jonas (January 1, 2020). "Assembling tribes: An assemblage thinking approach to the dynamics of ephemerality within consumer tribes". European Journal of Marketing. 54 (5): 999–1024. doi:10.1108/EJM-08-2018-0565. S2CID 216399732 – via Emerald Insight.
- ^ Cova, Bernard; Cova, Véronique (2002-01-01). "Tribal marketing: The tribalisation of society and its impact on the conduct of marketing". European Journal of Marketing. 36 (5/6): 595–620. doi:10.1108/03090560210423023. ISSN 0309-0566.
- ^ Canniford, Robin (2011-12-01). "How to manage consumer tribes". Journal of Strategic Marketing. 19 (7): 591–606. doi:10.1080/0965254X.2011.599496. ISSN 0965-254X. S2CID 167613824.
- ^ Spencer, Dale C.; Walby, Kevin (2013-05-01). "Neo-tribalism, epistemic cultures, and the emotions of scientific knowledge construction". Emotion, Space and Society. 7: 54–61. doi:10.1016/j.emospa.2012.04.003. ISSN 1755-4586.
- ^ O’Reilly, Daragh (2012). "Maffesoli and consumer tribes: developing the theoretical links". Marketing Theory. 12 (3): 341–347. doi:10.1177/1470593112451801. ISSN 1470-5931.
- ^ Kozinets, Robert V. & Jay M. Handelman (2004) “Adversaries of Consumption: Consumer Movements, Activism, Ideology,” Journal of Consumer Research, 31 (3), 691-704.