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Clock Software is a private limited company developing software and hardware for the hospitality industry - property management system, restaurant point of sale, online booking engine, channel manager, self-service kiosk, mobile hotel app. Its headquarters is in London, UK.
 Clock PMS+ logo | |
| Company type | Limited Company |
|---|---|
| Industry | Software Development |
| Founded | 1994 |
| Founders | Krasimir Trapchev, Rosen Kostov, Diana Trapcheva, Georgi Georgiev |
| Headquarters | , |
Number of locations | United Kingdom, Bulgaria |
Area served | Global |
| Products | Property management system |
| Brands | Clock PMS+ |
Number of employees | 50+ |
| Parent | Klok OOD |
| Website | www |
History
editThis article needs additional citations for verification. (September 2023) |
Clock Software was incorporated in 1994 in Varna, Bulgaria, under the name Clock Ltd (Клок ООД). Initially, the company specialized in selling hardware and peripherals but soon switched its focus to the development of hotel software.[1] In 1996, Clock launched their first property management system called ClockFront for Windows. At the time, a huge privatisation was going on as part of the transition of the country to democracy and market economy.[2] All hotels previously owned by the state were changing ownership and needed new software to replace previous, often centralised, management systems. Clock Software offered their software to these newly privatised hotels.[1]
In 2006, Clock Software started to expand to countries outside Bulgaria and opened offices in Romania (2007) and Croatia (2008). The first markets where their products were adopted were Romania, Macedonia and Croatia.[1]
In 2010, Clock launched their efforts into creating a hospitality software suite based on cloud technology. The new product consolidated separate applications into one cloud-based platform and switched from a data-focused to guest-centred software model.[3][4] A new branch was registered in London, UK under the name of Clock Software Ltd. to take over the international development and the distribution of the cloud-based software products, while the Bulgarian branch remained in charge of software development and support.
Clock Software launched their first cloud product, the free Internet reservation system InnHand, in 2012.[5][6] In 2013, it launched the hotel management platform Clock PMS+. A year later InnHand was discontinued and the company focused entirely on the new system. In 2016, the company released its first hardware device, a self-service kiosk.
Distribution
editIts Windows-based installable software Clock Software offers in Eastern Europe, while the latest cloud-based hotel management platform, Clock PMS+, is available globally. Clock PMS+ has customers in 65+ countries (as of the end of 2018) with Lark Hotels and McMillan Hotels among them. In 2015, Clock PMS+ was featured in the annual report by Software Advice "Frontrunners Report for Hotel Management System - 2018" [7] and in 2016, Clock Software was included in the Grant Thornton's report "Emerging clouds in hotel technology | Spotlight on cloud-based PMS" [8]
Clock PMS+ is a property management system delivered as SaaS. It is hosted on Amazon Web Services (AWS) and is a certified partner of various third party providers: payment gateways - PayPal, Authorize.Net,[9] Worldpay, Adyen; channel managers - and Yield Planet; door lock systems - ASSA ABLOY, hotel meta search websites - TripConnect by Tripadvisor[10]
References
edit- ^ a b c Spasov, Spas (November 26, 2010). "Еволюция по часовник" [Clockwork Evolution]. www.capital.bg (in Bulgarian). No. Entrepreneur. Retrieved 9 May 2016.
- ^ Ivanov, Stanislav H; Dimitrova, Miroslava. "Tourism Management and Planning in Bulgaria". Researchgate. Retrieved 2 March 2017.
- ^ "Традиционният хотелски софтуер е мъртъв" [Traditional hotel software is dead]. HOtels & REstaurants MAGazine (in Bulgarian). December 21, 2010. Archived from the original on 3 March 2016. Retrieved 9 May 2016.
- ^ "Cloud Hotel PMS: A paradigm shift from managing rooms to engaging with guests". Future of Hospitality report. Raconteur Media. 22 September 2016. Retrieved 2 March 2017.
- ^ "Clock launched new online booking software (in Bulgarian)" (PDF). CapitalDaily. June 14, 2012. Retrieved 9 May 2016.
- ^ Prabu, Karthick (February 26, 2013). "InnHand brings mobile, web and Facebook reservation system for B&Bs, guest houses, villas". Phocuswire.
- ^ "Hotel Management System - Frontrunners 2018" (PDF). Software Advice. Retrieved 1 Dec 2018.
- ^ "Emerging clouds in hotel technology - Spotlight on cloud-based PMS" (PDF). Grant Thornton UK LLP: 9. Archived from the original (PDF) on 1 June 2016. Retrieved 9 May 2016.
{{cite journal}}: Cite journal requires|journal=(help) - ^ List of certified solutions Authorize.Net Archived 2016-05-05 at the Wayback Machine
- ^ List of all certified partners TripConnect