Commend International is an Austrian-based technology provider that specialises in intercom audio/video security systems.

Commend International GmbH
Company typePublic
IndustryIntercom: security solutions
Founded1971
Headquarters
R&D and Production offices in Salzburg, Austria
Area served
Worldwide
ProductsIntercom and security hardware & software
Number of employees
Salzburg: 250, worldwide: 600
ParentTKH Group N. V.
Divisions
  • Buildings
  • Transport & Infrastructure
  • Industry
  • Maritime
Subsidiaries23 sales offices worldwide
Websitecommend.com

Company history

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Commend was established in 1971 with a focus on research and inventions for intercom automation and background noise suppression.[1]

Products

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  • In the early 2000s, Commend introduced OpenDuplex as a further development of full duplex speech transmission technology.[2]
  • In 2012 Commend ventured into virtual server technology with a software-based Intercom server, marketed under the name "VirtuoSIS".[3]
  • In 2023 Commend launched an AI-driven voice assistant for call centres under the name "Ivy".[4] It won a New Products & Solutions Award ("Communications & Networking" category) from the Security Industry Association (SIA)[5] upon its launch at the ISC West 2023 security technology trade show.[6][7][8]

Projects

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  • City of Nice (Southern France): large-scale city-wide network of "yellow button" emergency call points; they proved helpful during the 2020 terrorist attack on the city[9]
  • "London Underground": large-scale network of help point terminals at stations[10]
  • Indian Smart Cities: emergency call systems for the country's "Smart Cities Mission" initiative[11][12] (136 emergency call boxes at strategic junctions PAN City)
  • Ospedale Galeazzi Sant'Ambrogio (Gruppo San Donato): extensive communication network for a major hospital/medical & health care centre near Milan, Italy[13][14][15]

References

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  1. ^ "Weltmeister beim Verstehen". Salzburger Nachrichten. Retrieved 28 Jun 2024.
  2. ^ "Tenth anniversary for natural Intercom conversation with OpenDuplex® by Commend". www.parking.net. 2013-09-09. Retrieved 2024-01-09.
  3. ^ "Commend UK to showcase the first virtual intercom server at IFSEC 2012". www.sourcesecurity.com. Retrieved 2024-01-09.
  4. ^ "Ivy Virtual Assistant for Intercoms". Security Info Watch. 2023-08-04. Retrieved 2024-01-09.
  5. ^ Klein, Kara (2023-03-29). "Security Industry Association Announces Winners of the 2023 SIA New Products & Solutions Awards". Security Industry Association. Retrieved 2024-01-09.
  6. ^ "Hey Ivy! World's First 'Conversational AI' Intercom Voice Assistant From Commend Speaks As Humans Would – And Wins Award at Most Important US Security Trade Fair ISC West in Las Vegas". Easy Engineering Magazine International. 2023-05-03. Retrieved 2024-01-09.
  7. ^ "Wenn KI Notrufe besser verständlich macht: Salzburger Firma gewinnt Preis in Las Vegas". Salzburger Nachrichten. 11 April 2024. Retrieved 11 April 2024.
  8. ^ "Künstliche Intelligenz: Salzburgs Version von ChatGPT gewann Auszeichnung in Las Vegas". Salzburger Nachrichten (in German). Retrieved 22 Jun 2024.
  9. ^ "La borne d'appel d'urgence... Quel est cet outil qui a permis d'appréhender rapidement le terroriste de Nice?". Nice-Matin (in French). 2020-10-30. Retrieved 2024-01-09.
  10. ^ "Secrets of the London Underground: Series 4 - Stockwell".
  11. ^ "Salzburger Firma Commend macht Indiens Städte smart". Salzburger Nachrichten. 5 March 2024. Retrieved 2 July 2024.
  12. ^ "Indian Smart Cities". ICCC.
  13. ^ "Commend per la comunicazione interna del IRCCS Ospedale Galeazzi Sant'Ambrogio". ImpresaCity.
  14. ^ "Soluzioni Commend per la sicurezza e la comunicazione all'IRCCS Ospedale Galeazzi Sant'Ambrogio". Tecno Medicina. 3 September 2024.
  15. ^ "IRCCS Ospedale Galeazzi Sant'Ambrogio". Sanità Digitale. 3 September 2024.