CyraCom International, Inc. is an American language services company that provides over the phone and video interpretation and language assessment services. It is the largest provider of telephone interpretation services in the United States.[1]
CyraCom was originally founded as Kevmark Industries in 1995, when co-founder Mark Myers invented the first dual-handset telephone.[2][3] Myers and co-founder Kevin Carey built a prototype with two handsets connected to a single base, allowing both patients and providers to speak to an interpreter on a three-way call without passing a handset back and forth.[4] The device later became known as the CyraPhone.[5]
The company name was changed to CyraCom in 1997, named for Edmond Rostand's Cyrano de Bergerac.[4] It operates call centers and offices in the United States with one office in the United Kingdom, and another in Costa Rica. Cyracom provides interpreters for hundreds of languages.[6][7]
References
edit- ^ Nixon, Alex (September 20, 2014). "Hospitals turn to technology to tear down language barriers with patients". Trib Live. Retrieved November 21, 2018.
- ^ Mikkelson, Holly; Jourdenais, Renée (2015). The Routledge Handbook of Interpreting. Routledge. ISBN 9781317595014.
- ^ "US5784456A - Single-line multi-handset telephone". Google Patents. Retrieved November 21, 2018.
- ^ a b Cohen, Lorrie (August 31, 1998). "CyraCom translates to success". Tucson Citizen. Tucson Citizen. Retrieved November 21, 2018.
- ^ Dunn, Julie (March 16, 2003). "Responsible Party - Michael D. Greenbaum; Saying 'Ah' in Any Tongue". The New York Times. Retrieved October 3, 2017.
- ^ Murphy, Chris (October 22, 2015). "CyraCom's Growing Interpretation Business Turns To Cloud ERP". Forbes. Retrieved November 21, 2018.
- ^ Salinger, Tobias (February 1, 2015). "Health care translators to fill more than 300 positions for new Flushing office". New York Daily News. Retrieved November 21, 2018.