Draft:FrontdeskAnywhere, Inc.

Submission declined on 12 December 2024 by Spiderone (talk).

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Declined by Spiderone 3 seconds ago. Last edited by Spiderone 3 seconds ago. Reviewer: Inform author.

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Frontdesk Anywhere

Frontdesk Anywhere was a cloud-based property management system (PMS) designed specifically for independent hotels, resorts, and multi-property groups. Established in 2009 by co-founders Thomas Lyle and Joe Kiernan, the company was headquartered in San Francisco, California. It gained recognition for its user-friendly interface and innovative features tailored to the hospitality industry.

History

Frontdesk Anywhere was founded by a team of entrepreneurs and hoteliers who aimed to modernize the hospitality sector by leveraging cloud technology. At a time when many hotels were transitioning from legacy systems to digital solutions, the company introduced a platform that enabled hoteliers to manage reservations, guest check-ins, and operational workflows from any internet-connected device.

Over the years, Frontdesk Anywhere expanded its feature set to include integrations with online travel agencies (OTAs), revenue management tools, and payment processors. The company has partnered with several industry leaders, including Booking.com, Expedia, and Stripe, to ensure seamless connectivity and streamline hotel operations.

In January 2024, Frontdesk Anywhere joined the Mews portfolio.^[1] This acquisition was part of Mews' strategy to consolidate its position in the cloud-based PMS market and enhance its ability to serve independent hotels and boutique properties.

Features

Frontdesk Anywhere provides a comprehensive suite of tools designed to enhance the efficiency of hotel operations:

Reservation Management: Allows hoteliers to manage bookings, track availability, and handle cancellations effortlessly.
Revenue Management: Rules-based system that dynamically changes room night pricing based on occupancy.
Channel Management: Integrates with OTAs and global distribution systems (GDS) to update inventory and pricing in real time.
Reporting and Analytics: Offers insights into occupancy rates, revenue performance, and other key metrics.
Mobile Access: Ensures users can manage hotel operations on-the-go via smartphones and tablets.
Online Booking Engine: Enabled customers to accept commission-free bookings from their website.

Customer Base

Frontdesk Anywhere serves a diverse range of properties, including boutique hotels, hostels, resorts, and serviced apartments. Its intuitive design and scalable solutions make it a popular choice among small- to medium-sized hospitality businesses worldwide.

Industry Impact

Frontdesk Anywhere is considered a pioneer in cloud-based property management systems. By introducing affordable and scalable technology, the company has contributed to the democratization of advanced hotel management tools, enabling independent hotels to compete with larger chains.

Following the acquisition by Mews, Frontdesk Anywhere's technology is expected to be further integrated into a larger ecosystem of hospitality tools, creating enhanced value for its customer base.

Awards and Recognition

The platform has been recognized for its innovation and customer satisfaction, receiving accolades such as:

HotelTechAwards for ease of use and customer support.
Certification from OTAs for seamless integration.

External Links

Let me know if you'd like additional refinements!

References

^ Mews. "Mews Acquires US-based Frontdesk Anywhere". www.mews.com. Retrieved 2024-12-11.

[1] Mews. "Mews Acquires US-based Frontdesk Anywhere". www.mews.com. Retrieved 2024-12-11.

[1]