Draft:Gas Emergency Service (UK)

  • Comment: A great number of citations are unreliable and needs subsitution to reliable, independent sources. Toadette (Let's discuss together!) 09:05, 2 March 2024 (UTC)

The Gas Emergency Service in the UK is a 'Make Safe' Service that operates 24 hours a day, all year round for gas leaks and Carbon Monoxide detection.[1] or symptoms [2]. The service prioritises protecting life and property, from explosions and poisoning, while maintaining gas supply for consumers.

History

edit

The Gas emergency Phone number was set up in 1996 when the Gas Safety (management) Regulations were implemented [3]. Gas suppliers are legally required to have the 0800 111 999 number on customer bills for gas emergencies.

In the early 2020's the 4 Main Gas distribution Networks were established and Cadent became the first point of contact for Gas Emergencies and Carbon Monoxide leaks.

The Northern Ireland Gas Emergency Service number is 0800 001 002[4][5]

Issues attended

edit

Gas Emergency Service may attend a property with police support, as gas engineers have the right to enter a property in line with the Gas Safety (Rights of Entry) Regulations of 1996.[6] The Emergency Service can provide support if the gas is not working due to a fault with a gas meter by sending an engineer, but ultimately gas meters are the responsibility of the utility companies.[7] Emergency Services can confirm a supply of gas by sending an engineer if there is gas getting to the meter, and may be able to advise customers what to tell the gas supplier (who people pay their bills to) to correct the issue. The Gas Emergency Service does not normally replace Gas Meters as this is the Gas Supplier's equipment.

Procedure

edit

Calls are received by a Cadent facility and if the incident is not in a Cadent area, it is passed on to the other applicable Gas Distribution Networks (GDN):[8]

  • Northern Gas Networks[9]
  • SGN[10]
  • Wales and West Utilities[11]
  • Firmus Energy (Northern Ireland)[12]
  • Phoenix Natural Gas (Northern Ireland) [5]
  • Cadent Gas[13]

Engineers

edit

Gas engineers sent by the Emergency Service respond to emergency situations. Depending on the situation they may offer advice, replacement detectors, or help coordinate with a gas supplier, Gas Safe Registered Installer (GSRI), or other authority.

References

edit
  1. ^ "Carbon monoxide: General information".
  2. ^ "Carbon monoxide poisoning". 17 October 2017.
  3. ^ "Gas Safety (Management) Regulations 1996".
  4. ^ "Emergencies/Faults | firmus energy". www.firmusenergy.co.uk.
  5. ^ a b "In an Emergency". Phoenix Energy. January 19, 2024.
  6. ^ "The Gas Safety (Rights of Entry) Regulations 1996".
  7. ^ "Gas safety advice | Cadent".
  8. ^ "Emergency | Cadent".
  9. ^ "Home". Northern Gas Networks.
  10. ^ "Homepage | SGN Your gas. Our network". www.sgn.co.uk.
  11. ^ "Gas Supply & Connections | Wales & West Utilities". www.wwutilities.co.uk.
  12. ^ "Natural gas for home & business N.Ireland NI | firmus energy". www.firmusenergy.co.uk.
  13. ^ "Home | Cadent".