 | Draft article not currently submitted for review.
This is a draft Articles for creation (AfC) submission. It is not currently pending review. While there are no deadlines, abandoned drafts may be deleted after six months. To edit the draft click on the "Edit" tab at the top of the window. To be accepted, a draft should:
It is strongly discouraged to write about yourself, your business or employer. If you do so, you must declare it. Where to get help
How to improve a draft
You can also browse Wikipedia:Featured articles and Wikipedia:Good articles to find examples of Wikipedia's best writing on topics similar to your proposed article. Improving your odds of a speedy review To improve your odds of a faster review, tag your draft with relevant WikiProject tags using the button below. This will let reviewers know a new draft has been submitted in their area of interest. For instance, if you wrote about a female astronomer, you would want to add the Biography, Astronomy, and Women scientists tags. Editor resources
Last edited by Citation bot (talk | contribs) 24 days ago. (Update) |
| Company type | Private |
|---|---|
| Industry | Energy technology |
| Founded | 2017 |
| Founder | Greg Jackson[1] |
| Headquarters | , |
Area served | Worldwide |
| Parent | Octopus Energy |
| Website | www.kraken.tech |
Kraken is an energy technology platform developed by Octopus Energy Group, launched in 2017. The platform optimizes green energy generation, manages energy networks, and improves field operations. It connects over 160,000 devices and manages 42 GW of contracted power. Kraken offers customer service features such as a Customer Information System (CIS), Customer Relationship Management (CRM), and billing functionalities.
History
editKraken platform was established in 2017 as a subsidiary of Octopus Energy.[2][3] In 2018, Kraken was selected by Hanwha Energy Retail Australia (Nectr) to provide billing, customer relationship management (CRM), and other technology services to support its launch into the Australian retail energy market.[4][5][6]
The platform operates on Amazon's cloud computing service,[7][8] was first licensed to Good Energy in late 2019 for an initial three-year term, to manage its 300,000 customers.[9] In March 2020, E.ON and its subsidiary Npower licensed Kraken to manage their combined 10 million customers.[10] By May 2021, E.ON completed the migration of two million former Npower customers to the Kraken-powered E.ON Next platform.[11] The migration was hailed as being responsible for E.ON's financial recovery in the UK.[12][13][14] The Kraken software was also licensed to Australia's Origin Energy as part of their May 2020 agreement.[15]
In June 2021, the smart grid energy software company Upside Energy was rebranded as KrakenFlex following its acquisition by Octopus in November 2020.[16] KrakenFlex manages Distributed Energy Resources (DERs), such as electric vehicles and home solar systems.[17][16][18]
By November 2021, Kraken secured a deal with EDF Energy to move its five million customers to the Kraken platform, starting in 2023, which increased the number of energy accounts managed by Kraken to over 20 million globally.[19][20] Kraken also has strategic partnerships with Hanwha Group, EDF and Tokyo Gas.[21][22][23]
In 2022, Kraken expanded to include the water and broadband/telecom sectors.[24][25][26][27] By 2024, Kraken managed 54 million customer accounts globally[28] and secured its first deal with a North American utility, Saint John Energy, for its demand flexibility and customer platform.[29][30][31]
Financials
editIn the fiscal year 2022, Kraken Technologies reported revenue of £115.3 million, with 16.1 million accounts on its platform.[32] In 2023, Octopus Energy announced an additional investment in Kraken Technologies, which was valued at £6.2 billion ($7.8 billion).[11][33]
Awards
editKraken has received several industry awards, including:
- Shortlisted for the Flex Award at the Decentralised Energy Awards 2024 for Kraken SmartFlex.[34]
- Winner of the Grid Edge Award at the 25th Annual Platts Global Energy Awards.[35]
- Awarded Best Use of Energy Flexibility Data and Flexibility Service Provider of the Year at the 2024 Flex Awards.[36]
- Received the Technology Whitespace Award at the Global Energy Transition Awards 2024.[37]
See also
editReferences
edit- ^ Lawson, Alex (11 June 2022). "Octopus Energy's Greg Jackson: 'Climate change is no longer this vague thing'". The Observer.
- ^ "Kraken Technologies Limited". Companies House. Retrieved 2024-07-31.
- ^ "How Kraken is waking up customer service for global partners".
- ^ "Hanwha Reveals Plans of Launching "Next Generation" 100% Renewable Energy Retailer in Australia". Phillip Riley AU. 2019-05-03. Retrieved 2024-07-31.
- ^ "Hanwha Group chooses Octopus Energy technology platform for Aussie launch". Octopus Group. Retrieved 2024-07-31.
- ^ Topalov, Milan (2020-05-01). "Octopus Energy becomes a unicorn thanks to investment from Origin". Current News. Retrieved 2024-07-31.
- ^ Topalov, Milan (2020-08-10). "Octopus Energy choses AWS as its preferred cloud provider for Kraken". Current News. Retrieved 2024-07-31.
- ^ "Octopus Energy Fuels Global Clean Energy Growth Using AWS". Amazon Web Services, Inc. Retrieved 2024-08-01.
- ^ Topalov, Milan (2019-10-09). "Good Energy turns to Octopus' Kraken for customer services platform". Current News. Retrieved 2024-07-31.
- ^ "E.ON allies with Octopus Energy to revamp UK retail business". Reuters. 2020-03-23. Retrieved 2024-07-31.
- ^ a b Topalov, Milan (2021-11-04). "Octopus Energy Group signs deal with Elia Group for European smart green energy grid". Current News. Retrieved 2024-07-31.
- ^ "E.ON hails turnaround in UK retail business with £100m earnings jump". Current. 2021-03-24. Retrieved 2024-07-31.
- ^ "Two million customers migrated to Kraken powered E.ON Next in 'record time'". Current. 2021-05-07. Retrieved 2024-07-31.
- ^ Viaintermedia.com (2024-07-10). "Kraken opens UK's first EnTech superhub in Manchester". Renewable Energy Magazine, at the heart of clean energy journalism. Retrieved 2024-08-01.
- ^ "Australia's Origin Energy to buy 20% stake in UK's Octopus Energy". Reuters. 2020-05-01. Retrieved 2024-07-31.
- ^ a b "Octopus Energy acquires Upside Energy as it moves to open Manchester tech hub". Current. 3 November 2020. Retrieved 2024-07-31.
- ^ Topalov, Milan (2022-03-07). "'We're able to do a lot more forward thinking': KrakenFlex on scaling up, informing policy and enabling flexibility". Current News. Retrieved 2024-07-31.
- ^ Vorrath, Sophie (2023-12-20). "Origin gets Kraken on household electrification, after disappointing on big solar and wind". One Step Off The Grid. Retrieved 2024-08-01.
- ^ "EDF to move 5m customers to Octopus Energy Group digital platform". Energy Live News. 2021-11-04. Retrieved 2024-07-31.
- ^ "EDF strikes deal to move its 5 million customers onto Octopus Energy Group's Kraken platform".
- ^ "How Kraken is waking up customer service for global partners". Utility Week. 2021-06-18. Retrieved 2024-07-31.
- ^ "Konnichiwa Kraken! Tech platform licensed by Tokyo Gas to manage 3 million Japanese homes". Octopus Energy. Retrieved 2024-07-31.
- ^ "Tokyo Gas licenses Octopus technology platform". Energy Global. 2023-10-13. Retrieved 2024-08-01.
- ^ "Octopus' Kraken platform expands into water".
- ^ Thurston, Alban (2022-05-18). "Octopus' Kraken awakes, stretches beyond energy into water & broadband". theenergyst.com. Retrieved 2024-07-31.
- ^ Donegan, Michelle. "Hello, Beastie: Octopus Energy's Kraken takes on legacy tech in broadband customer service". TelcoTitans.com. Retrieved 2024-08-01.
- ^ Topalov, Milan (2022-05-18). "Octopus' Kraken Technologies expands into other utilities". Current News. Retrieved 2024-08-01.
- ^ Thurston, Alban (2024-07-11). "Kraken to launch energy tech super-centre in Manchester". theenergyst.com. Retrieved 2024-08-01.
- ^ Wolfe, Sean (2024-05-10). "Kraken lands its first deal with a North American utility for its demand flexibility and customer platform". Power Grid. Retrieved 2024-07-31.
- ^ "Kraken Signs First Integrated North American Utility Licensee with Saint John Energy".
- ^ "Kraken's Customer Platform Signs First North American Utility Licensee with Saint John Energy". 13 May 2024.
- ^ "Overview of Kraken Technologies Limited – growth highlights from FY22" (PDF).
- ^ Latief, Yusuf (2023-12-21). "Octopus Energy: £625m investment & renewables acquisition". Power Engineering International. Retrieved 2024-08-01.
- ^ "Shortlist". DE Awards. Retrieved 2024-07-31.
- ^ "Energy Tech Giant Kraken Wins at S&P Global Commodity Insights' 25th Annual Platts Global Energy Award". Business Wire. Retrieved 2024-07-31.
- ^ "Flex Awards winners revealed". Utility Week. Retrieved 2024-07-31.
- ^ "Global Energy Transition Awards 2024 Final Results". Reuters. Retrieved 2024-07-31.
- Energy companies of the United Kingdom
- Renewable energy technology companies
- 2017 establishments in the United Kingdom
- Companies based in London
- Distributed generation
- Technology companies established in 2017
- Companies established in 2017
- Smart grid
- Energy companies established in 2017
- Environmental technology
- Electric power companies of the United Kingdom
- Software companies of the United Kingdom
- Information technology companies of the United Kingdom
- Renewable resource companies established in 2017
- British companies established in 2017
- Electric power distribution
- Environmental organizations based in the United Kingdom
- Renewable energy organizations