Draft:Peer-to-peer recognition in the workplace

Peer-to-peer recognition refers to systems where employees can express appreciation for their colleagues' efforts, accomplishments, and positive behaviors, regardless of position within an organization. This form of recognition has become increasingly common in modern workplaces.

Benefits

Studies have found several potential benefits associated with peer-to-peer recognition programs:

• Increased employee engagement: A survey by SurveyMonkey found that 82% of employees consider recognition an important factor in their overall job satisfaction.

• Improved workplace culture: Peer recognition may contribute to a more positive and collaborative work environment.

• Higher productivity: Some research indicates that teams engaging in more positive feedback tend to perform better.

• Lower turnover: Companies with effective recognition programs have been found to have 31% lower voluntary turnover rates.

Key elements of programs

Common elements of peer-to-peer recognition programs include:

• Clear objectives and goals
• User-friendly platforms or tools to facilitate recognition
• Alignment with company values
• Regular evaluation and feedback

Examples

Some companies that have implemented peer recognition programs include:

• Zappos: Uses a system called "Zollars" where employees can award points redeemable for rewards
• Intuit: Has a program called "Spotlight" allowing employees to send digital recognition cards
• Cisco: Utilizes a system called "Connected Recognition" with badges tied to company values

Challenges

Potential challenges in implementing peer recognition programs can include low participation rates, inconsistent usage, and budget constraints. Strategies to address these may involve active promotion, establishing clear guidelines, and leveraging non-monetary forms of recognition.

Tools and platforms

Various software tools and platforms are available to facilitate peer-to-peer recognition, including Bonusly, Kudos, Achievers, AlbСoins and others. Features to consider when selecting a platform may include ease of use, integration capabilities, customization options, and reporting/analytics functions.

Sources

1. SurveyMonkey. "Employee Recognition in the Workplace."
2. SHRM. "Managing Employee Recognition Programs."
3. Gallup. "Employee Recognition: Low Cost, High Impact."
4. Globoforce. "The ROI of Recognition in Building a More Human Workplace."
5. Zappos. "Zappos Rewards."
6. Intuit. "Intuit's Spotlight Program: Peer-to-Peer Recognition Done Right."
7. Cisco. "Connected Recognition at Cisco."
8. Bonusly. "Bonusly: Recognize and Reward Employees."
9. Kudos. "Kudos: Employee Recognition and Engagement Platform."
10. Achievers. "Achievers: Employee Recognition and Rewards Platform."
11. Albi Marketing. "How peer-to-peer communication improves employee performance."