Employee Relationship Management (ERM)[1] is the practice of maintaining desired employee-employer relationships. It is a part of Human Resource Management. The main goal of ERM is to build and maintain positive connections among employees to ensure smooth business operations.
Components and functions
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Employee Relationship Management components and functions may include, but are not limited to:
- Job postings[2]
- Interview processes[1]
- Candidate selection[2]
- New employee orientation[3]
- New employee on-boarding programs[2]
- Training and professional development[2]
- Supervision policies and procedures[1]
- Employee assistance programs[2]
- Employee engagement[4]
- Equity, inclusion, and diversity initiatives
- Robust internal and external communication systems[5]
- Compensation and benefits packages[1]
- Performance management systems[4]
- Conflict resolution policies and procedures[5]
- Employee separation or termination processes