Employee relationship management

Employee Relationship Management (ERM)[1] is the practice of maintaining desired employee-employer relationships. It is a part of Human Resource Management. The main goal of ERM is to build and maintain positive connections among employees to ensure smooth business operations.

Components and functions

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Employee Relationship Management components and functions may include, but are not limited to:

  • Job postings[2]
  • Interview processes[1]
  • Candidate selection[2]
  • New employee orientation[3]
  • New employee on-boarding programs[2]
  • Training and professional development[2]
  • Supervision policies and procedures[1]
  • Employee assistance programs[2]
  • Employee engagement[4]
  • Equity, inclusion, and diversity initiatives
  • Robust internal and external communication systems[5]
  • Compensation and benefits packages[1]
  • Performance management systems[4]
  • Conflict resolution policies and procedures[5]
  • Employee separation or termination processes

See also

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References

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  1. ^ a b c d "Employee Relationship Management (ERM)". www.managementstudyguide.com. Archived from the original on 2023-04-03. Retrieved 2023-04-03.
  2. ^ a b c d e Bergeron, Peter (April 2013), Best Practices for Positive Employee Relations, Business Source Complete
  3. ^ Richards, Leigh (14 June 2010). "What Is Employee Relationship Management?". Houston Chronicle. Archived from the original on 8 May 2015. Retrieved 15 May 2015.
  4. ^ a b Caldwell, Cam; Peters, Ray (2018). "New employee onboarding – psychological contracts and ethical perspectives". Journal of Management Development. 37: 27–39. doi:10.1108/JMD-10-2016-0202.
  5. ^ a b "Employee Relationship Management (ERM)". en.kioskea.net. Archived from the original on 2013-07-02.