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Faveo is an ticket based support system built on the PHP based Laravel framework. The word Faveo comes from Latin, and means "to be favourable". It provides businesses[2][3] with an automated helpdesk system to manage customer support.[4] It has an inbuilt knowledge base for self-service by the customer.
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| Original author(s) | Bhanu Pratap Singh Slathia |
|---|---|
| Developer(s) | The Faveo Development Team |
| Initial release | 2015 |
| Written in | PHP Laravel Framework |
| Platform | Multi-platform |
| Type | Trouble Ticket System |
| License | Open Software License[1] |
| Website | www |
The open source version is available for free download on GitHub, with plugin modules available to extend and expand its core functionality, including ResellerClub integration, Envato integration, LDAP authentication, MSG91 SMS integration, and Facebook social login.
Auto install Faveo using softaculous, AMPPS or Fantastico.
Faveo is being used in various industries such as manufacturing, health care, web hosting, IT and NGOs.[5]
References
edit- ^ "ladybirdweb/faveo-helpdesk". GitHub. 2022-06-06. Retrieved 2022-06-07.
- ^ "Check out this the automated helpdesk system Faveo, built by entrepreneur, philosopher Bhanu Pratap Singh Slathia - KnowStartup". KnowStartup. 2016-06-03. Retrieved 2016-06-14.
- ^ "Faveo Helpdesk playing at Startup Cricket League". IndianCEO. 2016-07-20. Retrieved 2016-07-20.
- ^ "Faveo HELPDESK: Simplifying Customer Support". April 2016.
- ^ "How WildSeve project in India is using Faveo to address human-wildlife conflict". Archived from the original on July 12, 2016.