GM Voices was a company and recording facility that specializes in voice prompts for IVR and automated phone applications, GPS, and telematics/remote diagnostics. Business presentation narration services are also offered. Currently, GM Voices provides recordings, translation, and language localization services in 100 languages and dialects.[1]
 | |
| Company type | Private |
|---|---|
| Industry | Telecommunications services |
| Founded | 1985 |
| Headquarters | Alpharetta, Georgia |
| Website | www.gmvoices.com |
GM Voices records prompt sets (replacement and custom recordings) for open source VoIP software like Asterisk and FreeSWITCH. GM Voices persona Callie is the official voice of FreeSWITCH.[2]
In June 2005, the software company ScanSoft was looking for someone to be the voice for a database project involving speech construction. ScanSoft inquired with GM Voices and selected Susan Bennett, who happened to be present when the scheduled voice-over artist was absent. [3] Bennett was hired and the project recordings would eventually be used as the original voice of Apple's Siri.[4]
On July 1, 2014, GM Voices became the official partner to source professional voice prompts for select Genesys Telecommunications Laboratories services including IVR.[5]
They own an 18,000 sq foot facility with three studio control rooms, two sound booths, conference rooms and a selection of editing suites and offices where they accomplish most of their voice work.[6]
Automated gate agent announcements for Delta Air Lines are prerecorded by GM Voices.[7]
In June 2021, GM Voices was acquired by BLEND.[8]
References
edit- ^ Klie, Leonard (May 3, 2010). "When in Rome..." Speech Technology. Retrieved 2010-07-28.
- ^ Collins, Michael (June 14, 2010). "ClueCon Update: "Callie" Is Coming to Chicago!". Retrieved 2010-07-28.
- ^ "Interview with Susan Bennett". All Things Considered. National Public Radio via WNYC. December 9, 2013.
- ^ Ravitz, Jessica (2013-10-04). "'I'm the original voice of Siri'". CNN. Retrieved 2013-10-04.
- ^ "GM Voices Becomes Official Genesys Technology Partner" (Press release). July 1, 2014.
- ^ "Welcome to GM Voices! | GM Voices".
- ^ Thomas Petzinger Jr. (February 19, 1999). "Selling Golden Voices, An Entrepreneur Gets a Lesson in Technology". The Wall Street Journal. pp. B1.
- ^ "BLEND acquires GM Voices, the company that recorded Siri". CTECH - www.calcalistech.com. 16 June 2021.