Kura is a contact centre company based in Glasgow, Scotland.[1][2] They provide outsourced contact centre services and software, including customer service, retention, win-back, up-sell, cross-sell, web chat, complaints handling, appointment setting, general customer management and software development.[3]
 Contact Centre Outsourcing Solutions | |
 Citypoint building | |
| Company type | Limited company |
|---|---|
| Industry | Customer Management Solutions |
| Founded | 2015 |
| Founder | Brian Bannatyne CEO |
| Fate | Active |
| Headquarters | Glasgow, Scotland, UK |
Number of locations | 2 |
Area served | UK |
Key people | Brian Bannatyne, Julie McIntosh, Janine Hunt, Kenny Rodgers, Owen Campbell |
| Products | Syntelate |
| Owner | Owner managed |
Number of employees | Over 800 |
| Website | www |
History
editKura currently operates with sites in Glasgow, Scotland and Sunderland, North East England. Kura announced on 28 June 2018 that they have expanded and acquired a business in Durban, South Africa.
Accreditations
editKura are members of the National Outsourcing Association. Inisoft are a technology partner of telecom equipment provider, Avaya.
References
edit- ^ "KURA (CS) LIMITED - Overview (Free company information from Companies House)".
- ^ "About Kura". wearekura.com. 13 February 2017. Retrieved 20 March 2017.
- ^ "About Kura". wearekura.com. Retrieved 15 November 2015.
External links
edit