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The Lay Observer for Northern Ireland is an independent, special agency of the Department of Finance in Northern Ireland.[1][2]
References
edit- ^ "The Lay Observer's Role". Lay Observer for Northern Ireland. Lay Observer for Northern Ireland. Retrieved 10 July 2024.
The Lay Observer can determine whether the Law Society has handled a complaint fairly, thoroughly and impartially. She also influences good practice in complaints handling both by the Law Society and ultimately, by solicitors.
- ^ "Lay Observer for Northern Ireland". NI Direct. NI Direct. Retrieved 10 July 2024.
Contact details for the Lay Observer for Northern Ireland, who receives and examines guidelines about the complaints process operated by the Law Society of Northern Ireland and about the way the Client Complaints Committee in the Law Society handles complaints about solicitors.