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Luggage Free is a shipping company specializing in worldwide baggage shipping.
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| Company type | Private |
|---|---|
| Industry | Shipping |
| Founded | 2001 |
| Founder | Eric Mautner |
| Headquarters | , |
Key people | Jeff Boyd (President) |
| Products | Luggage shipping |
| Website | www |
History
editFounded in 2001 and launched in 2003, Luggage Free was created in response to new federal regulations requiring all bags to be thoroughly inspected at airports[1] and mounting customer dissatisfaction with commercial airline baggage handling system.[2]
The number of bags the company ships doubled each year from 2004 to 2007, with shipments reaching around 40,000 in 2007.[3]
Decline
editAs the global economy sputtered in 2008, with fewer people traveling and relying more heavily on carry-on luggage, Luggage Free's growth slowed.[4]
With the economy, traveler numbers and baggage mishandling rates on the rise in 2011, luggage shipment growth is again approaching pre-2008 levels.[5]
Operation
editLuggage Free uses a network of agents to retrieve luggage from a client's location at a specific time and then wraps the luggage in plastic protective packaging.[6] Luggage Free prices are determined by the weight of the shipment.[6]
References
edit- ^ Kramer, Louise (September 15, 2003). "Shipping firms deliver travelers from check-ins". Crains. Retrieved September 7, 2011.
- ^ Sharkey, Joe (April 22, 2003). "BUSINESS TRAVEL; Finding Opportunity in Baggage Woes". The New York Times. Retrieved September 7, 2011.
- ^ "Travelers duck snags, ship luggage ahead". Forbes. March 25, 2008. Archived from the original on November 12, 2009. Retrieved September 7, 2011.
- ^ "Baggage Report 2010". SITA. March 2010. Retrieved September 7, 2011.
- ^ "Baggage Report 2011". SITA. March 2011. Retrieved September 7, 2011.
- ^ a b Passy, Charles (June 19, 2008). "Services Offer to Send Travelers' Luggage First Class". The Wall Street Journal. Retrieved September 7, 2011.
External links
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