Ministry of Public and Business Service Delivery and Procurement (Ontario)

The Ministry of Public and Business Service Delivery and Procurement (MPBSDP; formerly the Ministry of Government and Consumer Services) is a ministry of the Government of Ontario. It is responsible for ServiceOntario, which, among other responsibilities, issues driver's licenses, health cards, birth certificates and other provincial documents to Ontario residents. Additionally, it oversees the Archives of Ontario, Supply Ontario and numerous boards and administrative authorities charged with consumer protection in specific sectors and industries, such as condominiums and travel.

Ministry of Public and Business Service Delivery and Procurement

Ministère des Services au public et aux entreprises
Ministry overview
Formed	2005
Preceding agencies	Management Board Secretariat Ministry of Consumer and Business Services Ministry of Government and Consumer Services
Jurisdiction	Government of Ontario
Minister responsible	Todd McCarthy, Minister of Public and Business Service Delivery
Website	www.ontario.ca/page/ministry-public-business-service-delivery

The current minister is Todd McCarthy who replaced Kaleed Rasheed in September 2023.

History

Prior to 1972, the Department of Public Works was responsible for the function of providing and maintaining the buildings and facilities that house the operations of the provincial government.

In November 1966, the Department of Financial and Commercial Affairs was established and acquired the responsibility for the regulation of insurance companies, loan and trust companies, and the trading of securities in Ontario. In 1967, a Consumer Protection Division was established to be responsible for a newly created Consumer Protection Bureau. In 1968, it acquired further responsibility over the regulation of credit unions, cemeteries, upholstered and stuffed articles, and the sale of goods and services. In 1970, it further acquired responsibility over the incorporation of companies and the regulation of lotteries.

In 1972, the Government of Ontario was considerably re-organized as the various Departments were restructured and renamed as Ministries.

In 1972, the Ministry of Government Services was created, assuming most of the functions of the former Department of Public Works. Over the years in its various forms, the Ministry assumed various responsibility in support of the operations of the provincial government, including maintenance of government buildings; centralized services for government employees; central mail and translation services; information technology and services, etc.

Also in 1972, the Ministry of Consumer and Commercial Relations and assumed all responsibilities of the Department of Financial and Commercial Affairs. The new Ministry also acquired the functions associated with the promotion of public safety for boilers, elevators, building standards and fuels, the regulation of theatres, the Liquor Control Board of Ontario and the Liquor License Board of Ontario. In 1986, a standalone Ministry of Financial Institutions and assumed the responsibility over the Ontario Securities Commission and the Pension Commission of Ontario.

In 1993, the Management Board Secretariat absorbed the existing Ministry of Government Services, assuming its function in providing internal corporate services to the provincial government.

In February 2001, the Ministry of Consumer and Commercial Relations was renamed the Ministry of Consumer and Business Services.

In 2005, the Ministry of Government Services was re-created from the merger of Management Board Secretariat and the Ministry of Consumer and Business Services. The Ministry was headed by a Minister, who was also chair of the Management Board of Cabinet. When the ministry was created, Premier Dalton McGuinty described it as the "chief operating officer of government." The position combined responsibility for consumer protection, business regulation, management of the civil service, labour negotiations and the central plumbing of government: IT, procurement, and shared services. In 2007, the Ministry was renamed Ministry of Government and Consumer Services.

One of the main projects of the ministry was the creation of ServiceOntario. When it was completed in 2011, ServiceOntario was the one-stop shop for all government retail operations. Any and all routine transactions between the government and the public are performed through ServiceOntario offices, websites, call centres or kiosks. Alongside ServiceOntario, the ministry offers access to its public records through three of its licensed service providers, one of which is ESC Corporate Services.

In June 2022, the Ministry of Government and Consumer Services (MGCS) was renamed to the Ministry of Public and Business Service Delivery (MPBSD) as part of Premier Doug Ford's Cabinet update.

Responsibilities

The ministry is responsible for several key area, including:

• consumer protection and public safety
• business law
• provide Ontario government ministries and employees with corporate services including procurement, finance, HR, pay and benefits
• collect, manage and preserve historical records of the Ontario Government
• policy leadership in record-keeping, freedom of information, privacy protection, and information management

The ministry oversees a number of boards and administrative authorities, including:

• Advertising Review Board
• Bereavement Authority Of Ontario
• Business Law Modernization and Burden Reduction Council
• Condominium Authority Of Ontario
• Condominium Management Regulatory Authority Of Ontario
• Electrical Safety Authority
• Minister's Digital and Data Taskforce
• Ontario One Call
• Ontario Motor Vehicle Industry Council
• Real Estate Council of Ontario
• Tarion Warranty Corporation
• Technical Standards and Safety Authority
• Travel Industry Council of Ontario

List of ministers

	Name	Term of office		Name	Term of office		Political party (Ministry)	Note
				Minister of Financial and Commercial Affairs
		Leslie Rowntree	November 24, 1966	February 5, 1970	PC (Robarts)
		Bert Lawrence	February 5, 1970	March 1, 1971
		Arthur Wishart	March 1, 1971	December 8, 1971	PC (Davis)
		Gordon Carton	February 8, 1971	February 2, 1972
		Eric Winkler	February 2, 1972	April 10, 1972
	Minister of Government Services			Minister of Consumer and Commercial Relations
	James Snow	February 2, 1972	October 7, 1975	Eric Winkler	April 10, 1972	September 28, 1972	Snow was named Minister of Government Services on February 2, 1972. Ministry was formally renamed from Public Works to Government Services on April 7, 1972
	John Clement	September 28, 1972	June 18, 1975
	Sid Handleman	June 18, 1975	September 21, 1977
	Margaret Scrivener	October 7, 1975	February 3, 1977
	John Smith	February 3, 1977	June 23, 1977
	James Auld	June 23, 1977	September 21, 1977
	George McCague	September 21, 1977	January 21, 1978	Larry Grossman	September 21, 1977	October 18, 1978
	Lorne Henderson	January 21, 1978	August 30, 1979
	Frank Drea	October 18, 1978	April 10, 1981
	Douglas Wiseman	August 30, 1979	July 6, 1983
	Gordon Walker	April 10, 1981	February 13, 1982
	Robert Elgie	February 13, 1982	February 8, 1985
	George Ashe	July 6, 1983	February 8, 1985
	Bob Runciman	February 8, 1985	May 17, 1985	Gordon Walker	February 8, 1985	May 17, 1985	PC (Miller)
	Jim Gordon	May 17, 1985	June 26, 1985	Bob Runciman	May 17, 1985	June 26, 1985
	Elinor Caplan	June 26, 1985	June 16, 1986	Monte Kwinter	June 26, 1985	September 29, 1987	Liberal (Peterson)	Liberal "Ministers of Financial Institutions" are Monte Kwinter (April 1, 1986 - September 29, 1987), Bob Nixon (September 29, 1987 - August 16, 1988) and Murray Elston (August 16, 1988 - October 1, 1990)
	Sean Conway	June 17, 1986	September 9, 1987
	Richard Patten	September 29, 1987	August 2, 1989	Bill Wrye	September 29, 1987	August 2, 1989
	Chris Ward	August 2, 1989	October 1, 1990	Greg Sorbara	August 2, 1989	October 1, 1990
	Frances Lankin	October 1, 1990	April 22, 1991	Peter Kormos	October 1, 1990	March 18, 1991	NDP (Rae)	NDP "Ministers of Financial Institutions" are Peter Kormos (October 1, 1990 – March 18, 1991) and Brian Charlton (March 18, 1991 - February 3, 1993)
	Marilyn Churley	March 18, 1991	June 26, 1995
	Fred Wilson	April 22, 1991	February 3, 1993
	Chair of the Management Board of Cabinet			In 1993, most of the functions performed by the Ministry of Government Services were transferred to the Secretariat of the Management Board of Cabinet.
	Brian Charlton	February 3, 1993	June 26, 1995
	David Johnson	June 26, 1995	October 10, 1997	Norm Sterling	June 26, 1995	August 16, 1996	PC (Harris)
	David Tsubouchi	August 16, 1996	June 17, 1999
	Chris Hodgson	October 10, 1997	February 8, 2001
	Bob Runciman	June 17, 1999	February 7, 2001
	David Tsubouchi	February 8, 2001	April 15, 2002	Minister of Consumer and Business Services
	Norm Sterling	February 8, 2001	April 14, 2002
	April 15, 2002	October 22, 2003	Tim Hudak	April 15, 2002	October 22, 2003	PC (Eves)
	Gerry Phillips	October 22, 2003	June 29, 2005	Jim Watson	October 30, 2003	June 29, 2005	Liberal (McGuinty)
	Minister of Government Services
	Gerry Phillips				June 29, 2005	October 30, 2007		Harinder Takhar was named Minister of Small Business and Entrepreneurship May 23, 2006 - July 9, 2008
	Minister of Government and Consumer Services
	Ted McMeekin				October 30, 2007	July 8, 2008
	Minister of Government Services			Minister of Small Business and Consumer Services
	Ted McMeekin	July 8, 2008	June 24, 2009	Harinder Takhar	July 9, 2008	June 24, 2009
	Harinder Takhar	June 24, 2009	November 27, 2012	Minister of Consumer Services
				Ted McMeekin	June 24, 2009	January 18, 2010
				Sophia Aggelonitis	January 18, 2010	August 18, 2010
				John Gerretsen	August 18, 2010	October 20, 2011
				Margarett Best	October 20, 2011	February 11, 2013
	Dwight Duncan	November 27, 2012	February 11, 2013
	Harinder Takhar	February 11, 2013	May 8, 2013	Tracy MacCharles	February 11, 2013	June 24, 2014	Liberal (Wynne)
	John Milloy	May 8, 2013	June 24, 2014
	Minister of Government and Consumer Services
	David Orazietti				June 24, 2014	June 13, 2016
	Marie-France Lalonde				June 13, 2016	January 12, 2017
	Tracy MacCharles				January 12, 2017	June 29, 2018
	Todd Smith				June 29, 2018	November 5, 2018	PC (Ford)
	Bill Walker				November 5, 2018	June 20, 2019
	Lisa Thompson				June 20, 2019	June 18, 2021
	Ross Romano				June 21, 2021	June 24, 2022
	Minister of Public and Business Service Delivery
	Kaleed Rasheed				June 24, 2022	September 20, 2023

External links

• Ministry of Public and Business Service Delivery