Mobile donating

Mobile donating refers to donating (to an organization) using a mobile device, primarily via an SMS or a phone call.

Mobile donating process

Premium SMS donations: Text messaging, or SMS, is the primary means of mobile donating. Mobile phone users can make donations by texting a keyword to a specific SMS short code. Keywords are determined by the fundraising organization, and usually pertain to the organization's cause or purpose. Donation amounts are predetermined, commonly at $5 or $10, and users often have a limit of how many micro-donations they can send via SMS to a single campaign in one month. After donating, users receive a confirmation text message and the donation amount is added to their monthly phone bill. Donations can take up to 90 days to be processed.

WAP donations: Mobile donating can also take place through a mobile WAP website. Cell phone users can access WAP donation pages by sending a specific text message to a designated keyword and receiving a link to the page in response, or by navigating to the page from a referring site. Upon reaching the WAP donation page, users are prompted to enter their cell phone numbers. Donations are confirmed with a text message sent to the donor's mobile phone, and the donation is added to the donor's monthly phone bill.

Mobile fundraising campaigns

In the 2008 Text 2HELP campaign, the American Red Cross, in collaboration with the Wireless Foundation, raised over US$190,000 through 38,091 text messages to provide relief for victims of natural disasters such as Hurricane Gustav and Hurricane Ike. In South Africa, Nelson Mandela's charity raised $85,000 USD in July 2008 with the cooperation of Zain, a South African mobile operator, using Mandela's 90th birthday as the 'call to give'; donors from around the world could send a birthday wish and make a donation at the same time.

In support of relief efforts for the 2010 Haiti earthquake, the American Red Cross raised over $32 million within one month after the disaster via SMS donations.

Drawbacks

Despite its convenience, charity watchdog group the American Institute of Philanthropy (AIP) has warned of some disadvantages to mobile donation, including concerns that service providers may charge fees or take a cut of the donations. AIP also noted that it can take as long as 120 days for a charity to actually receive a text donation, and that wireless carriers may limit the number of times per month a user can donate via text. According to the watchdog group, a charity "will generally receive your donation faster if you mail a check or donate directly to the charity online using its secure web site".

Scammers may also take advantage of natural disasters by posing as legitimate charities.