Openbay is an online marketplace for automotive repair and maintenance services and a provider of SaaS for the automotive service industry.[1] in the United States. The company is headquartered in Cambridge, Massachusetts.It was founded by CEO, Rob Infantino, in 2012.[2]

Openbay, Inc.
Company typePrivate
Industry
FoundedCambridge, Massachusetts, United States (January 2012 (2012-01))
FounderRob Infantino
Headquarters
Cambridge, Massachusetts
,
United States
Area served
United States
Key people
  • Rob Infantino (CEO)
ServicesCAR services
Websitewww.openbay.com

Product

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Vehicle owners enter their need for service or describe the repair or maintenance problem. The Openbay platform automatically generates multiple competitive price estimates from local automotive service professionals. Vehicle owners then compare each automotive service professional based on location, amenities, pricing, and customer ratings.[3] Consumers book an appointment with the service provider of their choice. Payment for services is processed onsite by the professional that serviced the vehicle. More than 70% of Openbay users do not select the lowest-priced service provider.[4] Openbay charges a flat booking fee to the repair shop upon completion of the service.[5]

References

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  1. ^ Guyette, James. "Vendor Newsmaker Q&A Rob Infantino". Aftermarket Business World. SearchAutoParts.com. Retrieved 29 November 2016.
  2. ^ Lawler, Ryan (28 October 2013). "Online Auto Repair Marketplace Openbay Launches To Connect Car Owners With Local Mechanics". TechCrunch. Retrieved 7 May 2014.
  3. ^ "Openbay helps you fix your car without getting stressed or swindled". Reuters. 28 October 2013. Retrieved 7 May 2014.
  4. ^ Huetter, John (17 May 2016). "Though Allstate partnership won't apply to collision claims, shops should watch, learn from Openbay". Repairer Driven News. Driven Communications, Inc. Retrieved 31 May 2016.
  5. ^ Carney, Dan (7 April 2014). "Openbay, where mechanics bid for your business". BBC - Autos. Retrieved 7 May 2014.