Bank of Queensland (BOQ), one of the oldest financial institutions in Queensland, Australia, is a retail bank with a network of almost 270 branches, including 152 in Queensland, 52 in New South Wales, 23 in Victoria and 34 in Western Australia. Following the Home Building Society and Pioneer mergers, it now has more than 650,000 customers. In 2007, customer satisfaction with the bank was placed at 88%.
In 1874, the Brisbane Permanent Benefit Building and Investment Society was established as the first permanent building society formed in Queensland. The Society incorporated in 1887. The company amalgamated with City and Suburban Building Society in 1921. The company amalgamated with Queensland Deposit Bank a decade later. The company received a licence to operate as a trading bank in 1942. 1971 saw the bank become a publicly traded company listed on the Australian Stock Exchange. In 2011, the bank experienced a profit slump due to lending losses from the 2010–2011 Queensland floods. (Full article...)