Reolian Public Transport Co. (Chinese: 維澳蓮運公共運輸股份有限公司, Portuguese: Sociedade de Transportes Públicos Reolian, SA) was one of the three Bus Public Transport Operators of Macau along with Transmac (Transportes Urbanos de Macau) and TCM (Sociedade de Transportes Colectivos de Macau).

Reolian Public Transport Co., LTD
Sociedade de Transportes Públicos Reolian, SA
維澳蓮運公共運輸股份有限公司
IndustryPublic transport
Founded2009
DefunctJuly 1, 2014
Headquarters,
Area served
Macau
OwnerVeolia Transport RATP Asia – HN Group
Number of employees
550 (2011)
Websitewww.reolian.com.mo(June 2013)

The company was a joint venture between Veolia Transport RATP Asia (VTRA) and a company in Macau, the HN Group.[1] It was declared to file with bankruptcy by the Macau judiciary on December 4, 2013. All bus routes and vehicles previously operated by Reolian were taken over by Macau Nova Era de Autocarros Públicos (known as Macau New Era Public Bus Co in English) with effect on July 1, 2014.

History

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Reolian was founded in 2009 after an invitation to a tender organized by the government of Macau.[2] One of the objectives of the tender was to liberalize the public bus service market by opening the market to more bus operators by grouping the 60 Macau bus lines into five different sections. In this configuration, up to five different bus operators would have the chance to operate.

After the tender result, Reolian was selected to operate three of the five sections available. The remaining two sections were granted to Transmac. The Sociedade de Transportes Colectivos de Macau (TCM) was initially disqualified for arriving four minutes late in handling its proposal.[3] After several months of legal battles between the government and TCM, an agreement was reached between all parties on August 13. In exchange for TCM dropping all lawsuits contesting the government's handling of the tendering process, Reolian was deprived from one of its awarded section.[4]

Prior to operations, Reolian declared that it was facing some difficulties in recruiting the 400 drivers necessary to operate properly the 26 bus lines it was awarded.[5][6][7] On August 1, 2011, Reolian officially started its public transport service with 250 drivers instead of the planned 400.[8] The Transport Department therefore asked the other two selected operators, Transmac and TCM, to support Reolian with some additional services on four lines until additional drivers could be hired.[9]

In September 2011, Reolian increased the wage of its drivers by 30% to accelerate its recruitment process. Sixty additional drivers, coming from two other public operators and private shuttle industries, were recruited following this decision. This put an end to the support provided by the other two operators. At the end of the month, Reolian had 390 drivers, 40% of whom were recruited from outside the public transport industry.[8]

The driver turnover rate during the first three months of operation was 20%, which was still affecting its stability.[citation needed]

Unfortunately, the service of Reolian was considered as unsatisfactory; the Yutong minibus (ZK6770HG) could not meet the operational requirement in Macau streets and was always seen broken down on the road. Moreover, the largest bus model in the fleet (ZK6118HGE), with its 10.5m in length, could not satisfy the demand on routes 3 and 10 and was known to be the worst bus operator in Macau.[10]

Since route H1 could only serve on the Yutong minibus (ZK6770HG), Reolian tried to improve the service by removing a rear seat from the back, installing handrails on the doors and widening the step[11]

In February 2012, Reolian took part in the Google Transit program. This public transport route planner for Macau was launched. The data of Macau's 58 regular bus lines (excluding special lines) was integrated into Google Maps.[12]

In January 2013, Reolian's Maintenance Center was awarded with the Occupational Health and Safety Assessment Series – OHSAS 18001 Certificate. Reolian was the first public transport company in Macau to receive the certification.[13]

On October 1, 2013, Reolian declared to file for bankruptcy and was taken over by D.S.A.T until the end of April, 2014.[14]

On July 1, 2014, a bus operator named Macau Nova Era de Autocarros Públicos, SA (with TCM as its majority owner) was created in July 2014. New Era took over all assets and routes previously operated by Reolian. Until August 1, 2018 when New Era and TCM merged companies and formed to become the biggest bus operator in Macau.[15]

 
ZK6902HG bus used by Reolian in Macau
 
Reolian bus maintenance center in Macau
 
Inside Reolian's ZK6902HG bus

Fleet

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Reolian had a fleet of 245 newly equipped buses. Thirty percent of Reolian buses were low entry.

Operating fleet before ceasing operations
Bus Model Class Number Quantities Entered Service Length Passenger
Capacity
Operating on bus route Remarks
Yutong Group
ZK6118HGE  
3001-3087 87 2011/8 10.6m 69 1 – 3 – 3X – 10 – 10X – 30 – MT1 – MT2
  • Low entry with wheelchair parking bay
  • 3002 was originally classed as L002
Yutong Group
ZK6902HG
2001-2070 70 2011/8 9.6m 68 3A – 10A – 10B – 11 – 28A – 50
  • Two step entry
  • 2001 was originally classed as M001
Yutong Group
ZK6770HG
1001-1088 88 2011/8 7m 36 8 – 8A – 18 – 21A – 23 – 27 – 28B – 28BX – 35 – 36 – 50X – H1
  • Three step entry
  • 1001 was originally classed as S001
Non-operating fleet
Bus Model Class Number Quantities Entered Service Length Passenger
Capacity
Operating on bus route Remarks
Youngman
JNP6105GR
None 1 None 10.53m 77 None
  • Did not operate in Macau
Youngman
JNP6930GR
None 1 None 9.8m 68 None
  • Did not operate in Macau
Youngman
JNP6770GR
None 1 None 7.7m 41 None
  • Did not operate in Macau
Yutong Group
ZK6128HG1  
3088 1 2013/11 12m 75 3
  • Operated in Macau as a trial in 2013, and returned to Hong Kong in 2014.

All buses were equipped with air-conditiong, LED screens for passenger information, two-leaf doors (entrance and exit doors), automatic gears, and a GPS system.[16]

Routes

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Reolian operated 27 of the 62 public bus lines in Macau:[17]

Type of service

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Normal Route Route operated all week, generally from 6am until midnight
Express Route Route only operated from 7am to 9am from Monday to Saturday
Special Route Route only available for a certain period. Line 31 was only available during the training, first and second day of Macau Grand Prix)
~ Fare depending on the origin, only the maximum fare is indicated here
indicates that the Route is circular

Bus routes operated by Reolian

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Route Start End Fare Type of service
Route 1 Portas Do Cerco Barra MOP$3.2 Normal Route
Route 3 Portas Do Cerco Terminal Maritimo MOP$3.2 Normal Route
Route 3A Portas Do Cerco P.Ponte Horta MOP$3.2 Normal Route
Route 3X AV. ALM. Lacerda/Ouvidor Arriaga Praça Ferreira Amaral MOP$3.2 Express Route
Route 8 Estrada Ilha Verde Jai Alai MOP$3.2 Normal Route
Route 8A Estrada Ilha Verde Praça Ferreira Amaral MOP$3.2 Normal Route
Route 10 Portas Do Cerco Barra MOP$3.2 Normal Route
Route 10A Terminal Maritimo Barra MOP$3.2 Normal Route
Route 10B Portas Do Cerco Praia Grande MOP$3.2 Normal Route
Route 10X Portas Do Cerco Praça Ferreira Amaral MOP$3.2 Express Route
Route 11 Barra Taipa MOP$4.2 ~ Normal Route
Route 18 Portas Do Cerco Barra MOP$3.2 Normal Route
Route 21A Barra Ka-Ho Fuel Oil Terminal MOP$6.4 ~ Normal Route
Route 23 Estrada Ilha Verde Torre De Macau MOP$3.2 Normal Route
Route 27 Estrada Ilha Verde Areia Preta MOP$3.2 Normal Route
Route 28A Terminal Maritimo Taipa MOP$4.2 Normal Route
Route 28B Estrada Ilha Verde Temple A-Ma MOP$3.2 Normal Route
Route 28BX Estrada Ilha Verde Praça Ferreira Amaral MOP$3.2 Normal Route
Route 30 Rua Lei Pou Chon Taipa MOP$4.2 ~ Normal Route
Route 31 Forum Terminal Maritimo Free Special Route
Route 35 Rotunda Leonel Sousa Centro A. E Exames De Condução MOP$2.8 Normal Route
Route 36 Rotunda Leonel Sousa Aeroporto de Macau MOP$2.8 Normal Route
Route 50 Praça Ferreira Amaral Vila De Coloane MOP$6.4 ~ Normal Route
Route 50X Praça Ferreira Amaral Centro A. E Exames De Condução MOP$4.2 ~ Normal Route
Route 55 Seac Pai Van Barra MOP ? ~ Normal Route
Route H1 Hospital S. Januário Rua do Campo MOP$3.2 Normal Route
Route MT1 Praceta 24 De Junho Aeroporto de Macau MOP$4.2 ~ Normal Route
Route MT2 Praceta 24 De Junho Aeroporto de Macau MOP$4.2 ~ Normal Route

See also

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References

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  1. ^ "Reolian". Reolian Public Transport Ltd. Archived from the original on 11 July 2012. Retrieved 26 December 2017.
  2. ^ "Our Subsidiaries – Reolian MACAU". Ratp Dev. Archived from the original on 2012-03-22. Retrieved 2012-08-08.
  3. ^ "DSAT Strives to Open Bus Services in October". Macau Daily Times. Archived from the original on 2010-06-07. Retrieved 2012-08-08.
  4. ^ "Second Chance". macaubusiness.com. 2010-09-27. Archived from the original on 2012-08-07. Retrieved 2012-08-08.
  5. ^ "Reolian in Final Trials, Still Hiring Drivers". Macau Daily Times. 2011-07-18. Retrieved 2012-08-08.
  6. ^ "Reolian Still Needs 230 Drivers Before August". Macau Daily Times. Retrieved 2012-08-08.
  7. ^ Farr, Sara (2011-07-26). "First Gear". macaubusiness.culiasolutions.org. Archived from the original on 2012-07-16. Retrieved 2012-08-08.
  8. ^ a b "Reolian's Chief on TDM Talk Show: Public Transport Industry in Need of 'More Rules'". Macau Daily Times. 2011-09-25. Retrieved 2012-08-08.
  9. ^ "Transmac to Boost Reolian's Busier Routes". Macau Daily Times. Retrieved 2012-08-08.
  10. ^ "新時代公共汽車有限公司 Macau Nova Era de Autocarros Públicos, SA". www.qbusfile.com. Archived from the original on 2021-01-04. Retrieved 2020-08-14.
  11. ^ "Wéi ào lián yùn nǐ tíjiāo xīn bāshì guīgé" 維澳蓮運擬提交新巴士規格 [Reolin plans to submit new bus specifications]. TDM (in Chinese). 2012-05-17. Archived from the original on 2021-01-04. Retrieved 2020-08-14.
  12. ^ "Macau Route Planner". Reolian Public Transport Ltd. Archived from the original on 2012-08-17. Retrieved 2012-08-08.
  13. ^ "Reolian's Maintenance Center Certified". Macau Daily Times. 2013-01-28. Archived from the original on 2013-02-02. Retrieved 2013-01-30.
  14. ^ "新時代公共汽車有限公司 Macau Nova Era de Autocarros Públicos, SA". 短車檔案室 Cute Bus File (in Chinese and English). Archived from the original on 2021-01-04. Retrieved 2020-08-13.
  15. ^ "Reolian Public Transport – CPTDB Wiki". cptdb.ca. Retrieved 2021-01-10.
  16. ^ "Reolian in Figures". Reolian Public Transport Ltd. Archived from the original on 2012-03-03. Retrieved 2012-01-15.
  17. ^ "Maps and Schedules". Reolian Public Transport Ltd. Archived from the original on 2011-09-22. Retrieved 2011-10-09.
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