SupportDesk is a service desk software tool[1] for IT support staff and help desk engineers, allowing them to log and categorise calls, assign tasks, monitor progress and track purchase orders.[1] It has an open design which can be extended.[2]
- ^ a b [1], Network Computing Magazine, Vol 16, Issue 5 - September/October 2007.
- ^ [2], Smacl, CNet, September 23, 2005 Version: House-on-the-Hill SupportDesk 2003.16b.
