Talk:Ambit Energy/Archives/2014

Criticism section

The 'criticism' section is currently sourced to an article in the New York Times from 2008.[1] I have found two other sources from 2013 and from 2010 which make it clear that New York in 2008 is not the only instance in which Ambit has undergone scrutiny. Articles like this and this suggest that Ambit Energy has a complex and not entirely flattering history with regulators, and pretending otherwise is whitewashing. If you would like to suggest how to best incorporate this info, I'm all ears. Attempting to downplay the issue, or reporting me for vandalism because I don't agree with you enthusiastically enough, are not productive. Grayfell (talk) 03:12, 1 March 2014 (UTC)

I have incorporated the sources. The NY Times article did not imply that the 'ire' of regulators and consumer groups was specifically tied to 2008, so it seems mildly deceptive to emphasize the year the source was published. Naturally, if there are reliable, WP:SECONDARY sources that contain more information about Ambit, positive or negative, they can be incorporated, WP:WEIGHT permitting. Grayfell (talk) 05:31, 4 March 2014 (UTC)

Yes there is a secondary source that contains more info about Ambit, and that's the JD Power award from NY. The #1 in customer satisfaction was conducted by surveys to customers in NY that were using energy at that time. I'm not understanding why there is a 'criticism' category, but not an 'awards' category. There used to be an 'awards' section, but it was changed to 'other'. One of the articles you provided talks about how energy companies charge high disconnect fees. It's actually the ESCO's that charge those fees, not suppliers like Ambit. In Texas it would be Oncor, Centerpoint, AEP, ext. — Preceding unsigned comment added by 99.60.233.66 (talk) 15:44, 5 April 2014 (UTC)

I don't remember why the section was changed to 'other', I've changed it back to awards. JD Power is not a secondary source for awards from JD Power! Read WP:PRIMARY. JD Power hands out awards like candy, which is why nobody else bothers to report on their awards, and why I removed the promotional blurb. As for the disconnect fees, the article specifically says Oncor charges $2.30, while Ambit charges $15. The reconnect fees go from $2.70 to $50. If you have a problem with something a reliable source says, write a letter to the source's editor, and find a better source. Grayfell (talk) 08:54, 7 April 2014 (UTC)

Ambit has no disconnect fees or reconnect fees for it's customers in New York. The program is free for customers. So whoever wrote that in their article is mistaken. So maybe you should find a more reliable source before you write something that in untrue. DB — Preceding unsigned comment added by 67.246.134.173 (talk) 01:29, 13 April 2014 (UTC)

The source is talking about Texas which is made clear in the article. New York is a different market with different laws and regulations. As for the JD Power award you mentioned on my talk page, I don't doubt that it is factual, I'm saying that without reliable, secondary sources it doesn't belong in this page. Wikipedia is not a platform for promotion or soapboxing, so secondary sources help insure that awards like this are given due WP:WEIGHT. I've moved the Texas stuff to its own paragraph to help avoid confusion. Grayfell (talk) 02:57, 13 April 2014 (UTC)

DSN Global 100

I could find no reliable, secondary sources indicating the Direct Selling News Global 100 list is significant. DSN says it's significant, and Ambit says it's significant. Does anybody who has not either received the award, or given out the award think this matters? Wikipedia is WP:NOTADVERTISING, and dumb promotional gimmicks, no matter how many business cliches and press releases they're cloaked in, do not belong here. Grayfell (talk) 05:42, 28 April 2014 (UTC)