Talk:Capgemini/Archives/2021

List of suggested revisions

Hi, first of all, full disclosure: I work for Capgemini's communications team. We recently published our 2018 Registration Document (available https://investors.capgemini.com/sites/default/files/en-inv/2019/04/capgemini_-_2019-04-02_-_2018_registration_document.pdf and https://www.amf-france.org/Fiche-BDIF?xtcr=6&isSearch=true&docId=5420-91.D_D.19-0245&lastSearchPage=https%3A%2F%2Fwww.amf-france.org%2FmagnoliaPublic%2Famf%2FResultat-de-recherche-BDIF%3FformId%3DBDIF%26LANGUAGE%3Dfr%26subFormId%3Das%26BDIF_RAISON_SOCIALE%3DCAPGEMINI%26DOC_TYPE%3DBDIF%26valid_form%3DLancer%2Bla%2Brecherche%26isSearch%3Dtrue%26bdifJetonSociete%3DRS00001977%26langSwitch%3Dtrue&xtmc=-CAPGEMINI), so now would be a good time to correct some factual errors found on this page. To this end, I have compiled a list:

• Replace first 2 sentences with: Capgemini SE (traded as Euronext Paris :CAP) provides IT services, consulting, technology services and digital transformation. It is headquartered in Paris, France.
• Replace all sources for paragraph 1 with: https://www.amf-france.org/Fiche-BDIF?xtcr=6&isSearch=true&docId=5420-91.D_D.19-0245&lastSearchPage=https%3A%2F%2Fwww.amf-france.org%2FmagnoliaPublic%2Famf%2FResultat-de-recherche-BDIF%3FformId%3DBDIF%26LANGUAGE%3Dfr%26subFormId%3Das%26BDIF_RAISON_SOCIALE%3DCAPGEMINI%26DOC_TYPE%3DBDIF%26valid_form%3DLancer%2Bla%2Brecherche%26isSearch%3Dtrue%26bdifJetonSociete%3DRS00001977%26langSwitch%3Dtrue&xtmc=-CAPGEMINI
• Under Contents > Services: replace “World Wealth Report” (which is not a service but an annual research report) with “Innovation”
• Sidebar: Under Services: Replace list of services with: IT services, consulting, technology services and digital transformation
• Sidebar: Under Subsidiaries: Add “Capgemini Invent”
• Under History: Add new items:

2012: 45 years after creating the Group, Serge Kampf stands down as Capgemini Chairman and is succeeded by Paul Hermelin, who becomes the Group’s Chairman and Chief Executive Officer. 2016: Serge Kampf passes away at the age of 81 in Grenoble. 2018: Capgemini creates Capgemini Invent, a new line of global services dedicated to digital innovation, consulting and transformation. This brings together Capgemini Consulting and other recently acquired companies under the same banner: LiquidHub (source: https://www.ft.com/content/e7cd1ae2-11c0-11e8-8cb6-b9ccc4c4dbbb), Fahrenheit 212, Idean (source: https://www.lesechos.fr/16/02/2017/lesechos.fr/0211805792372_capgemini-ne-s-interdit-pas-des---petites-ou-moyennes-acquisitions----paul-hermelin-.htm), Adaptive Lab, Backelite and June21 (source: https://www.lemondeinformatique.fr/actualites/lire-avec-june-21-capgemini-etoffe-son-expertise-en-marketing-digital-73012.html). Capgemini becomes the Global Innovation Partner of the men’s and women’s HSBC World Rugby Sevens Series (source: https://www.capgemini.com/news/capgemini-becomes-global-innovation-partner-for-the-hsbc-world-rugby-sevens-series/)

• Under History: Replace current item for 2017 with:

2017: Capgemini launches a new logo and visual identity on its 50-year anniversary. Capgemini acquires Itelios, a France-based omni-channel brand experience design and consulting firm (source: https://www.consultancy.uk/news/13264/capgemini-acquires-customer-journey-design-firm-itelios); TCube Solutions, Inc., an Insurance IT services firm, an independent service provider specializing in Duck Creek Technologies; Idean digital strategy and experience design consultancy, headquartered in Palo Alto (source: https://www.lesechos.fr/2017/02/capgemini-ne-sinterdit-pas-des-petites-ou-moyennes-acquisitions-paul-hermelin-161704 ) and Lyons Consulting Group, Chicago-based Salesforce Commerce Cloud implementation company (source: https://www.crn.com/news/channel-programs/300092431/capgemini-to-buy-300-person-salesforce-superstar-to-fortify-e-commerce-muscle.htm).

• Under Services: Remove section on World Wealth Report
• Under Management: Update the number of Group Executive Committee members to 25 (source: https://www.capgemini.com/company-profile-key-figures/management-team/)
• Under Acquisitions: Add OINIO (2016) (source: https://www.consultancy.uk/news/3152/capgemini-acquires-german-salesforce-partner-oinio)

Thanks Moejorris (talk) 18:20, 29 April 2019 (UTC)

Can you please separate out the factual errors you alluded to from the flowery promotional language ('passes the torch', 'launches its new brand identity', etc.) ? - MrOllie (talk) 16:24, 31 May 2019 (UTC)

Done - I think? - Moejorris (talk) 15:13, 6 June 2019 (UTC)

I'll note for the record that you edited the comment I replied to. But I find it still to be pretty promotional. Please list the factual errors, and only the factual errors, below. - MrOllie (talk) 15:16, 6 June 2019 (UTC)

I will, but first could you give me an example of an item or phrase that is promotional? And do additions count as factual errors? - Moejorris (talk) 17:59, 10 June 2019 (UTC)

For example 'a new line of global services dedicated to digital innovation, consulting and transformation.' is highly promotional writing. Additions and/or omissions are obviously not factual errors. - MrOllie (talk) 18:21, 10 June 2019 (UTC)

Okay thanks for the clarification. Here are my suggested changes again, reorganised, and with any promotional language removed: Moejorris (talk) 13:59, 13 June 2019 (UTC)

Errors:

Under Contents > Services: replace “World Wealth Report” (which is not a service but an annual research report) with “Innovation”

Sidebar: Under Services: Replace list of services with: IT services, consulting, technology services and digital transformation

Sidebar: Under Subsidiaries: Add “Capgemini Invent”

Under Services: Remove section on World Wealth Report

Under Management: Update the number of Group Executive Committee members to 25 (source: https://www.capgemini.com/company-profile-key-figures/management-team/)

Additons:

Under History: Add new items:

2012: Serge Kampf stands down as Capgemini Chairman and is succeeded by Paul Hermelin, who becomes the Group’s Chairman and Chief Executive Officer.

2016: Serge Kampf passes away at the age of 81 in Grenoble.

2018: Capgemini launches Capgemini Invent, a combination of Capgemini Consulting, LiquidHub (source: https://www.ft.com/content/e7cd1ae2-11c0-11e8-8cb6-b9ccc4c4dbbb), Fahrenheit 212, Idean (source: https://www.lesechos.fr/16/02/2017/lesechos.fr/0211805792372_capgemini-ne-s-interdit-pas-des---petites-ou-moyennes-acquisitions----paul-hermelin-.htm), Adaptive Lab, Backelite and June21 (source: https://www.lemondeinformatique.fr/actualites/lire-avec-june-21-capgemini-etoffe-son-expertise-en-marketing-digital-73012.html).

Under History: Replace current item for 2017 with:

2017: Capgemini launches a new logo and visual identity.

2017: Capgemini acquires Itelios, a France-based omni-channel brand experience design and consulting firm (source: https://www.consultancy.uk/news/13264/capgemini-acquires-customer-journey-design-firm-itelios); TCube Solutions, Inc., an Insurance IT services firm, an independent service provider specializing in Duck Creek Technologies; Idean digital strategy and experience design consultancy, headquartered in Palo Alto (source: https://www.lesechos.fr/2017/02/capgemini-ne-sinterdit-pas-des-petites-ou-moyennes-acquisitions-paul-hermelin-161704 ) and Lyons Consulting Group, Chicago-based Salesforce Commerce Cloud implementation company (source: https://www.crn.com/news/channel-programs/300092431/capgemini-to-buy-300-person-salesforce-superstar-to-fortify-e-commerce-muscle.htm).

2018: Capgemini becomes the Global Innovation Partner of the men’s and women’s HSBC World Rugby Sevens Series (source: https://www.capgemini.com/news/capgemini-becomes-global-innovation-partner-for-the-hsbc-world-rugby-sevens-series/)

Under Acquisitions: Add OINIO (2016) (source: https://www.consultancy.uk/news/3152/capgemini-acquires-german-salesforce-partner-oinio)

Other changes:

Replace first 2 sentences with: Capgemini SE (traded as Euronext Paris :CAP) provides IT services, consulting, technology services and digital transformation. It is headquartered in Paris, France.

Replace all sources for paragraph 1 with: https://www.amf-france.org/Fiche-BDIF?xtcr=6&isSearch=true&docId=5420-91.D_D.19-0245&lastSearchPage=https%3A%2F%2Fwww.amf-france.org%2FmagnoliaPublic%2Famf%2FResultat-de-recherche-BDIF%3FformId%3DBDIF%26LANGUAGE%3Dfr%26subFormId%3Das%26BDIF_RAISON_SOCIALE%3DCAPGEMINI%26DOC_TYPE%3DBDIF%26valid_form%3DLancer%2Bla%2Brecherche%26isSearch%3Dtrue%26bdifJetonSociete%3DRS00001977%26langSwitch%3Dtrue&xtmc=-CAPGEMINI

I removed the World Health report and updated the number of executive committee members. 'Innovation' is just a marketing buzzword, not a service, so I'm not doing that. I'm also not switching the service description from the easily understandable 'outsourcing' to the marketspeak 'digital transformation'. The stuff in your additions section is routine business activity and doesn't need to be in the article, so I'm not adding any of it. Thanks for your input, but we're not going to turn this article into a promotional outlet. - MrOllie (talk) 17:47, 16 June 2019 (UTC)

Believe that 'Controversy' section should be added to Capgemini, in order to support relevant legislation - Reporting on Payment Practices and Performance Regulations 2017, came into force on 6th April 2017 - This is not singling out. Where other companies appear on the report available https://check-payment-practices.service.gov.uk/export and have unsatisfied CCJs should similarly have this reported on their pages. The amounts may be small in relation to Capgemini's revenue, and presumably also other companies that appear on the report and have CCJs, but are unlikely to be small for the creditors involved, which is partially the point of the Payment Practices and Performance Regulations 2017. Just because the debt isn't in Millions or Billions, does not meant that it is not controversial or un noteworthy that a large company with a large revenue is not paying its debts. I would argue that makes it all the more noteworthy as it is clearly through choice that the large companies are not choosing to pay their debts.

==Controversy==

The UK arm of Capgemini, Capgemini UK Plc, has a history of not paying invoices on time, or in at least two cases not at all. Under the rules introduced in April 2017, all large UK companies are required to publish specific information regarding their payment policies, practices and performance — including the average time taken to pay supplier invoices — twice yearly. According to the report, Capgemini has paid between 16–25% of invoices late, with a maximum payment term of 90 days. Capgemini UK Plc currently has two unsatisfied CCJs (County Court Judgements), with a total outstanding amount of £59,537 owed to their creditors.

It is also alleged that the UK arm of Capgemini, Capgemini UK Plc, infringed GDPR legislation in 2019, this regulation was incorporated into UK law as part of the Data Protection Act 2018. One aspect of the ongoing legal case is that a CCJ relating to the case resulted in a judgement being entered against Capgemini in April 2020. If the Information Commissioner's Office agree with the courts and find that Capgemini UK Plc has infringed GDPR, then the GDPR (General Data Protection Regulation) sets a maximum fine of €20 million (about £17.5 million) or 4% of annual global turnover – whichever is greater – for infringements. This is 4% of annual global turnover of the parent company, so as of 2019 this would be up to 4% of €14.12 billion (2019), or a potential fine of over €560 million. This would be in addition to paying compensation to the alleged victim or victims of the infringement for both material and non-material damages. — Preceding unsigned comment added by MCMAGM (talk • contribs) 15:21, 22 May 2020 (UTC)

References