Talk:MetCC

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Untitled

Even though it's not likely to be of interest to many, I've given Metcall/C3I a page of its own rather than further expand the main Metropolitan Police Service or Central Operations page. The C3I programme is the biggest change in the MPS for some years (and 2006's structural changes mean Metcall is now the biggest OCU in the Met); it seemed to make more sense to give it its own page (and a subsidiary page on the new and expanded role of Cad operators, now that the role is a separate position in its own right, rather than a primarily police officer-staffed post supplemented by civilian staff) instead of trying to shoehorn them into the existing article. Furthermore, Metcall is likely to be Ian Blair's most significant operational legacy so is likely to be of historical interest in future.

The page is photo-less as the MPS don't want to release any external shots that could identify the Metcall centres (their own website admits that the locations are Hendon, Bow & Lambeth, but the exact addresses aren't in the public domain), and the MPS will not release any photos of even the insides of the buildings into the public domain. (Should anyone really care, the MPS has released photos of Wimbledon Police Station's old Cad Room and Traffic Control; Traffic in particular has a very similar layout to Metcall inside.) Iridescent 21:41, 1 January 2007 (UTC)

Note: Apologies for the multiple minor edits to this since it's creation! After I decided to separate out the description of the post of Cad Operator and of the Contact Handling System into separate articles, this one needed quite a bit of tweaking to avoid duplication between the articles. Iridescent 00:30, 3 January 2007 (UTC)

Opening line

I'm confused by whether it's incorrectly or correctly known as C3I. If it's incorrectly known by this name, perhaps we should say why, or what leads to the confusion. Interesting article though. Escaper7 13:19, 12 January 2007 (UTC)

Good point, although the MPS policy on this seems to change day-by-day. At the moment they seem to be using 'Metcall' on all their internal communications relating only to the three call centres, 'C3I' for internal use when describing the whole programme of revamping CO10, and 'The C3I programme' on all their external publicity (enter the terms 'Metcall' and 'C3I' on their own websites search engine and you'll see how confusing this is - even their own press office don't seem to have made their minds up). I've rewritten the article slightly to clarify this, although to be honest the policy seems to change all the time. Iridescent 22:30, 14 January 2007 (UTC)

Merge & rewrite plus racial bias allegation

In order to break up a pointless walled garden, I've merged Contact Handling System and CAD Operator into this article. I've also completely rewritten (and re-sourced) the section on staffing. While the section I've added on allegations of racial bias is bound to be controversial, I've sourced it very carefully to make sure it's neutral and accurate. - iridescent (talk to me!) 16:08, 12 April 2007 (UTC)

Photo

As the locations of the buildings are secret, and the MPS doesn't release any photos into the public domain (there are a couple of photos of the inside of the centre in back-issues of MPS internal magazines, notably The Job), this article is necessarily short of illustrations. The address of one of the buildings has made it into the public domain (see the image page), so I've taken a photo of that particular building. While I agree the page looks a bit sparse, I don't see a need for more illustrations (even if sourceable), unless someone can find a public domain photo of the CHS system in use (unlikely) — iridescent (talk to me!) 02:12, 31 May 2007 (UTC)

Successful good article nomination

I am glad to say that this article which was nominated for good article status has succeeded. This is how the article, as of May 31, 2007, compares against the six good article criteria:

1. Well written?: Pass - much improved!

2. Factually accurate?: Pass All sources are formatted correctly and are reliabe, no original research

3. Broad in coverage?: Pass

4. Neutral point of view?: Pass

5. Article stability? Pass

6. Images?: Pass

If you feel that this review is in error, feel free to take it to a GA review. Thank you to all of the editors who worked hard to bring it to this status.

Kindest Regards:
The Sunshine Man 20:45, 31 May 2007 (UTC)

Question

In police terms what is Metronet? Is it something to do with Metcall? I know that Metronet is the name for the maintenance company that looks after parts of the underground, and also will Metcall be part of the proposed network to allow pan-emergency services comms? Thanks in advance. Escaper2007 11:37, 12 July 2007 (UTC)

It's not something I've ever heard of in any context other than the (now defunct) railway maintenance company. The pan-emergency services comms network already exists and is called TETRA or Airwave depending on where you are (mostly Airwave in the UK and TETRA elsewhere, but that's not hard and fast). The Met Police's computer network is called AWARE and I've not heard of any plans to change the name. Can't think what else it could refer to (MetroComm, a section of Traffic Control, is the only thing I can think of in the MPS with a similar name). — iridescent (talk to me!) 17:49, 11 August 2007 (UTC)

MetroComm - that's it, thanks very much... nothing to do with Metcall, but thanks for clearing that up. Escaper27 14:47, 13 August 2007 (UTC)

Internal/External name

The article says "Generally, the term 'Metcall' is used internally whilst the term 'C3i' is used externally, although this is not a hard-and-fast rule."

This sounds backwards. Is it?

If this really is how the terms are used, then some explanation may be in order. —Preceding unsigned comment added by Audry2 (talk • contribs) 01:41, 7 October 2007 (UTC)

No, that's correct - it's called "Metcall" on internal communications, and "C3i" on press releases, the MPS website etc. Not sure how that's unclear, or could be made clearer on the lead paragraph. At some point, the "external" name is due to formally change to "Central Communications Command" - however, since that will still inherit the "C3" aspect from the former "Command, Control & Communications" I assume the C3i name will continue to be used. — iridescent (talk to me!) 17:14, 7 October 2007 (UTC)

I've cleaned up the lead slightly to try to clarify the usage. — iridescent (talk to me!) 17:20, 7 October 2007 (UTC)

Lead section

(Crosspost from User talk:82.26.196.20)
Please don't keep re-adding the material to the lead of Central Communications Command. I don't care what the internal Met Police terminology is, and nor do our readers, none of whom should be expected to know what a "Cad Room" is - which at any rate is covered later in the article. In addition, you are adding misformatted references to unreliable sources. – iridescent 18:14, 3 August 2008 (UTC)

Official website?

It's unclear to me what, if any, website could be considered an official website to be included per WP:ELYES. If there is one, it should be the first one listed and clearly labeled. --Ronz (talk) 17:02, 7 April 2009 (UTC)

There isn't one; this is a secret programme. All official information was sourced from either FOIA-released documents or press coverage. The closest thing to an "offical" site would be the Met Police Service and the Metropolitan Police Authority websites (which you've just removed the links to as "off topic") but the CCC has no subpage of its own there; you can glean proof of its existence through searching for "Central Communications Command" in their search bar (which brings up assorted job adverts for work in the CCC, mentions of the CCC in internal reports which have been released, etc) but the MPS still refuse to admit officially that CCC exists or to provide any details of it. – iridescent 14:19, 8 April 2009 (UTC)

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• Added archive https://web.archive.org/web/20080813112623/https://www.thisislondon.co.uk:80/standard/article-23531075-details/Met+takes+two+minutes+to+answer+999+call/article.do to http://www.thisislondon.co.uk/standard/article-23531075-details/Met+takes+two+minutes+to+answer+999+call/article.do
• Added archive https://web.archive.org/web/20070928011231/https://www.mpa.gov.uk/committees/ppr/2005/051208/05.htm to http://www.mpa.gov.uk/committees/ppr/2005/051208/05.htm
• Added {{dead link}} tag to http://www.metcareers.co.uk/media/doc/vacancies/officer/ccc%20-%20role%20profile%20pc.doc
• Corrected formatting/usage for http://www.metpolicecareers.co.uk/default.asp?action=article&ID=199
• Added archive https://web.archive.org/web/20070930201048/https://www.met.police.uk/dcf/files/consultation/consultationresponse_0607.pdf to http://www.met.police.uk/dcf/files/consultation/consultationresponse_0607.pdf

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