Talk:Chris Kempczinski
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Complaint
editMcDonald's on 5th Avenue South in downtown Birmingham Alabama. Tuesday 6.4.24 approximately 6:30pm I waited abt 15mins to give code for 1 dollar French fries, I only had a dollar 50 at that time or I would have just paid full price, I go there several times a week. When I was asked for my code my phone had timed out and I couldn't use it again because something was going on inside the restaurant because they weren't taking orders for an unusually long time, the drive threw was essentially shut down like between 10 to 15 minutes. I wasn't upset but thought surely since they knew we had waited an unusually long amount of time as everyone else at the drive through had also been stopped from ordering due to whatever they had to address , that they would honor the offer. But when I pulled up to the window she acted as if nothing had happened and refused to take my order at the window. During the day at this location there is usually a really awesome black gentleman at the first window. But I was working late and so he wasn't there any longer. So I pulled on up to the 2nd window, and a black girl, with a dark blue shirt that I'm not sure was even a uniform shirt but she didn't have a name tag . ( should be a requirement so people can be accountable for bad behavior, as well as applauded for great behavior) . She wasn't the one working the window. She said that I couldn't get the fries for a dollar or order from there. She was extremely rude and sarcastic, she started arguing with me when I said my code timed out because I was waiting for 10 or 15 minutes to place my order. Which was okay because sometimes things happen...but she was raising her voice and waving her hands and saying things like " Now you saying 15 mins when you said 10 minutes , you don't know what you talking about" and was making fun of me . I was not going to argue with her so I asked for the manager and she just stared at me , not answering me or responding.. then she said "I am the manager " I didn't believe that because I couldn't imagine that anyone would alow someone that unprofessional to run this location. So I asked her for her name... she refused to give it to me and kept talking over me saying "Why you want it ? What you want it for ? " "huh? ..over and over.
I said " Are you really not going to tell me your name ? " Then I asked her for the name of the District manager....She just kept on making a big scene.
Then someone came up to her and said something but I couldn't hear what they said, then they walked off and she continued to say "What you want it for ? " ,then she said " Well.. the OTHER manager said I can give you the fries but since you being smart I refuse to serve you " I said " Why didn't you just say that ?" ...then she literally slams the window in my face . I transport people to and from hospitals downtown all day and I frequently come to this location and have never been treated poorly. But whoever that employee is has no business working with the public, I am very patient and kind and do not disrespect anyone. She was a bully and completely unprofessional and I feel like it's necessary to post a review about my experience if this kind of person is an employee much less a manager. If she isn't a manager and the actual manager allowed her to behave that way then that's a big issue.
I'm not usually someone that would pursue a complaint because I understand it's a stressful job ,and sometimes people have bad days.
But I'm 58 years old and can't remember ever being treated so rudely at a restaurant and just plain hateful..and hope it can be addressed because I will go to Burger King on the same block,as I had to that day in order to not have to deal with her again. I can't possibly be the only patron that has had to endure a not only unpleasant but aggressive experience at the hands of this woman. No one deserves that . unfortunately until I know I won't have to run into her again I won't return to that location and warn others to consider it as well. Thank you for your time. 2600:1005:B19F:6DF5:0:C:41A5:1F01 (talk) 04:57, 6 June 2024 (UTC)
Pronounce Kempczinski
editThis article should tell how to pronounce this extraordinarily unusual surname. 38.49.72.163 (talk) 04:56, 31 July 2024 (UTC)
I live in Attica Indiana every time I eat McDonald’s my food is always cold. I’d like to know who put them in charge of solving everybody’s food specially the french fries they’re so salty. You cannot hardly eat them. I’m 66 years old. I would like somebody take care of this problem. 2601:803:8000:F6B0:BC22:FFF5:3127:884A (talk) 20:54, 12 August 2024 (UTC)