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The original article referred primarily to a single part of ISO 9241 (Part 11) which defines usability and describes how to measure usability in context. There are a great many other parts to ISO 9241, which covers both physical characteristics of equipment such as displays, keyboards, mice, etc., the design of user experience, and the definition and measurement of usability.
DrJohnBrooke 13:26, 4 August 2006 (UTC)
Reference URL to ISO 9241 - 11 is invalid - please correct or remove. —Preceding unsigned comment added by 82.74.100.254 (talk) 11:20, 15 May 2010 (UTC)