Talk:Refurbishment (electronics)

Weird title

Why would there be an article for refurbishment of electronics, if there is no article for refurbishment in general. I would propose to change the title to "Refurbishment" in general and start by e.g. translating the German Wikipedia article or take the respective VDI norm as a source. — Preceding unsigned comment added by Ajr1990 (talk • contribs) 11:43, 23 June 2018 (UTC)

I agree that a name change for this article is needed, but the ideal change would be "Refurbished electronics" The issue here is that "Refurbishment" is not a single topic. A refurbished smartphone has more in common with a brand-new computer than with a refurbished house. ANorrisWv (talk) 09:17, 13 June 2024 (UTC)

I believe this to be a valuable page. WE should work on it more and link to it. Dachande (talk) 23:08, 29 August 2008 (UTC)
AFAIK only in the US there is refurbished equipment sold through normal stores and online retailers, respectively. I'm not aware of refurbished equipment sold in Europe.Michilans (talk) 14:49, 17 February 2009 (UTC)

aaa —Preceding unsigned comment added by Refurbbuyer (talk • contribs) 04:43, 27 July 2009 (UTC)

Refurbished vs. Open Box

At least as far as the definition in the U.S. goes, refurbished products are generally rebuilt or re-use parts in restoring them to like-new condition. An item that was purchased and then returned to a store, and then re-sold later would not be classified "refurbished" -- it could be called "open box" or "used" or something similar. —Preceding unsigned comment added by 72.207.52.92 (talk) 05:16, 6 April 2011 (UTC)

Redundant text

I think this article should be revised to avoid the redundant informations. 189.27.3.54 (talk) 13:23, 11 January 2010 (UTC)

Refurbished Good as New?

I have bought many refurbished electronic items such as a vcr or cordless telephones ect...Cosmeticaly they always appeared fine but eventually had problems within a short period of time. If the defenition of "referbished" is correct, then in my opinion the items marked refurbished means "not worth buying" I have even went so far as to call the company of a refurbished item where the person on the phone told me the item was returned to the store and the store sends them back to them where they check for all the accesories and replace what is neccasary and then it is repackaged in a plain box and marked refurbished. They did not say the items were checked by the techs or otherwise. Beware of Refurbished electronic items! —Preceding unsigned comment added by 68.145.60.32 (talk) 23:42, 16 June 2010 (UTC)

Leaving aside the fact that this page is meant as discussion on article content, not a general forum...

AFAIK you're correct that items sold as "refurbished" can sometimes be unchecked returns. I work for an online retailer, and at one point we sold "refurbished" video recorders from our distributor. From what I understood, these were machines that were bought and returned to a large High Street retail chain for many reasons. They might or might not have been faulty when the customer said they were (customers being clueless and/or lying to get an easy return for example).

These unchecked machines were then sold at very low price as job lots to our distributor. I assume they didn't check them either, because the price *we* got them for was too low to make this practically economical (we didn't check them ourselves as they were drop-shipped). We marked these up at a reasonable rate and sold them on. Unfortunately, because a significant proportion probably *were* genuinely faulty, they were returned, and the overheads of dealing with postage, etc. on heavy items like that probably more than wiped out the marginal profit we were making on them if even one in five was returned.

It quickly became obvious that it was more hassle than it was worth, particularly as it probably didn't give a good impression to our customers- but that's not really relevant to the article either, so I'll leave it there.

(Also, this is personal experience and hence "OR", so we shouldn't use this comment as a reference for the article(!)- we'd need to find another proper reputable ref to confirm this).

82.41.114.48 (talk) 11:00, 1 February 2012 (UTC)

Unneutral

I think this article is a little biased, considering the fact that citation one comes from an online shopping website that wants you to buy refurbished items. It should include both sides, and not things like "83% of refurbished items were as good as new". Where is the 83%? How about specifically to certain electronics? That statement should be deleted. The first citation states "Refurbished electronics are products, which have most often been returned to the manufacturer because it was unwanted or had some minor defect. The items are simply returned because most major retail superstores offer a 30 day money back guarantee on their products and there are those consumers that just simply take advantage of this liberal return policy. However, there is also a very good chance that the unit you receive may never have been used as it may have been a unit whose box was damaged or simply an overstock model that many retailers return to the manufactures to make room for incoming models. When the electronic goods such as TVs, home theater systems, computers and other electronics have been returned in an undamaged and fully functional condition and although they are still in a brand new condition, due to legal reasons they cannot be marketed or sold as new. In such cases, where it is found to have a minor defect, the manufacturer rectifies this by replacing the defective component, or permanently repairing it. " If you read it over and over again, this is obviously only giving information for marketing. That paragraph that refers to this statement from citation 1 should be deleted. —Preceding unsigned comment added by 112.104.81.229 (talk) 12:21, 4 October 2010 (UTC)

This article is completely biased... sounds more like a sales pitch than an encyclopedia entry. —Preceding unsigned comment added by 38.118.23.20 (talk) 17:01, 20 January 2011 (UTC)

Absolutely. Somebody should go ahead and change it to a more encylopedic tone. It should also be flagged POV or something.

definition issues

Refurbished goods include nearly new and repaired new goods, as the article says. There's also a sizeable market in used goods that have been not just repaired but cosmetically made to look more or less like new, and are frequently called refurbished. These can be any age.

The definition of refurbished goods can not include goods that have not been refurbished, such as returned unwanted goods, often still in sealed packaging. They may be sold by the same outlets as the almost new items, but it doesnt make them refurbed. 82.31.207.100 (talk) 17:14, 22 February 2011 (UTC) ________________________________________________________ ________________________________________________________

ALSO IN EUROPE

Someone said in this discussion that he thought that refurbished items are sold only in the USA. I just bought a Solid State Drive SSD on ebay in France and I received it today on the mail . The add on ebay said that rive was "new" but it was clearly labeled "refurbished" when i opened the box . It is simply dishonest but i can only hope it will work fine ... — Preceding unsigned comment added by 91.88.117.83 (talk) 10:14, 13 April 2012 (UTC)

Certified Pre-owned

"Certified Pre-owned" isn't really used for anything other than automobiles. The linked WP article on Certified Pre-Owned talks exclusively about cars. Does changing "automobiles" to "products" really accomplish anything other than confuse the reader? -Hatster301 (talk) 21:43, 22 November 2012 (UTC)