Talk:Tigerspike

Recent edits

I've twice reverted what are rather blatant attempts to change this article into a promotion piece, not that it didn't already have problems in this area.

Please review WP:COI, and make the necessary declarations (and perhaps rename your account to avoid a WP:CORPNAME block) so we can get the conflict of interest concerns behind us.

It would be best to use edit requests rather than editing the article directly. Keeping the requests small and specific will help us work through them quickly.

Please try to work from independent, reliable sources so we can avoid further problems of unencyclopedic promotion. --Ronz (talk) 15:46, 18 October 2017 (UTC)

Hi Ronz, Thanks for coming back so quickly. We have now submitted a username change request (which does not seem to be taken at the moment) so hopefully this will help move things along.

We will submit edit requests here so that we can see what is going wrong bit-by-bit. Please see below for the first request regarding the opening remarks/intro to the Tigerspike Wikipedia page:

Lede

Tigerspike is a global digital products company that provides professional services aiming to improve people’s lives through technology by designing and developing contemporary products.

With over numerous awards since 2003.[1][2] Tigerspike has a reputation for innovation and has created long-term partnerships with clients such as AMEX, Emirates, Kaiser Permanente, Westfield, News Corporation, DIRECTV, Novartis, ADP, Vodafone, Macy’s, Sears and SFMOMA. Tigerspike is best known for developing apps for The Economist[3], Haaretz [4] and Royal Dutch Shell. In July 2017, Tigerspike became part of Concentrix, a leading business services company and a wholly owned subsidiary of SYNNEX Corporation[5] (NYSE: SNX).

Thanks Tigerspike Next (talk) 09:18, 19 October 2017 (UTC)TeamNext Global (new name awaiting approval)

You didn't include the sourcing, but I see from the past edits to the article what you're proposing: --Ronz (talk) 14:57, 19 October 2017 (UTC)

Tigerspike is a global digital products company that provides professional services aiming to improve people’s lives through technology by designing and developing contemporary products.

With over numerous awards since 2003.Tigerspike has a reputation for innovation and has created long-term partnerships with clients such as AMEX, Emirates, Kaiser Permanente, Westfield, News Corporation, DIRECTV, Novartis, ADP, Vodafone, Macy’s, Sears and SFMOMA. Tigerspike is best known for developing apps for The Economist, Haaretz and Royal Dutch Shell.

In July 2017, Tigerspike became part of Concentrix, a leading business services company and a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX).

Re: aiming to improve people’s lives through technology by designing and developing contemporary products. That sounds like something copied from marketing literature. What is the source?

With over numerous awards since 2003. Needs rewording and better sources.

The first reference is an interview, a primary source.

The second reference is the listing for the Forbes "America's Most Promising Companies" list for 2011, a primary source that only verifies the one award. --Ronz (talk) 16:51, 19 October 2017 (UTC)

(More comments to follow) --Ronz (talk) 16:52, 19 October 2017 (UTC)

"Improving people's lives..." is taken directly from Tigerspike's website: https://tigerspike.com/about/

Rewording the awards line: "Having received many awards since 2003..."

More references for awards:

1) Innovative Thinking - http://www.businessfranchiseaustralia.com.au/latest-news/7-eleven-celebrates-its-suppliers

2) Best Export Achievement - https://www.marketingmag.com.au/news-c/15thaimiaawardscelebratedigitaltalent/

3) Media and Entertainment Award - https://www.computerworld.com.au/article/396172/iawards_winners_2011/

Tigerspike Next (talk) 10:17, 20 October 2017 (UTC) (TeamNext Global)

Those are all primary sources: press releases, brief annoucements, etc. Some of the individual awards might be worth noting, but it will take further work on our part to determine if any do: The Australian Interactive Media Industry Association might be worth mention. The iAwards don't appear to be. I'm extremely doubtful of 7-Eleven's recognition of it's suppliers is noteworthy.

As I said in my first comment on this page, "Please try to work from independent, reliable sources so we can avoid further problems of unencyclopedic promotion." --Ronz (talk) 16:35, 20 October 2017 (UTC)

If the awards part is causing a lot of issues, it can be removed.

However, is the rest of the text okay to put onto Tigerspike's wikipedia page as is? i.e.

Tigerspike is a global digital products company that provides professional services aiming to improve people’s lives through technology by designing and developing contemporary products including mobile applications.

Tigerspike has a reputation for innovation and has created long-term partnerships with clients such as AMEX, Emirates, Kaiser Permanente, Westfield, News Corporation, DIRECTV, Novartis, ADP, Vodafone, Macy’s, Sears and SFMOMA. Tigerspike is best known for developing apps for The Economist[1], Haaretz [2] and Royal Dutch Shell. In July 2017, Tigerspike became part of Concentrix, a leading business services company and a wholly owned subsidiary of SYNNEX Corporation[5] (NYSE: SNX).

Improving people's lives through technology acts as a secondary slogan for Tigerspike - is this not appropriate for Wikipedia?

NextGlobal16 (talk) 11:41, 3 November 2017 (UTC) NextGlobal16

Slogan's shouldn't be presented as facts, nor in Wikipedia's voice. --Ronz (talk) 17:20, 3 November 2017 (UTC)

Okay, this has now been removed: is the following appropriate to be added to the Wikipedia page (replacing the current intro section)?

Tigerspike is a global digital products company that provides professional services by designing and developing contemporary products including mobile applications.

Tigerspike has a reputation for innovation and has created long-term partnerships with clients such as AMEX, Emirates, Kaiser Permanente, Westfield, News Corporation, DIRECTV, Novartis, ADP, Vodafone, Macy’s, Sears and SFMOMA. Tigerspike is best known for developing apps for The Economist[1], Haaretz [2] and Royal Dutch Shell. In July 2017, Tigerspike became part of Concentrix, a leading business services company and a wholly owned subsidiary of SYNNEX Corporation[5] (NYSE: SNX).

NextGlobal16 (talk) 13:50, 6 November 2017 (UTC) NextGlobal16

Definitely better. Thank you.

Could you place the references into your requests? I have no idea which sources those numbers refer to.

"contemporary products" is too vague, and "contemporary" redundant. --Ronz (talk) 16:35, 6 November 2017 (UTC)

References as follows: The Economist - https://www.campaignlive.co.uk/article/economist-launches-android-app-24m-apple-downloads/1083106?src_site=mediaweek Haaretz - http://www.inpublishing.co.uk/news/articles/haaretz_produces_ipad_app_with_tigerspike.aspx

with relation to contemporary, "digital products" is already used earlier in the sentence, so this can not be repeated in the same way.

NextGlobal16 (talk) 14:48, 8 November 2017 (UTC)NextGlobal16

Better sources are needed that clearly verify the proposed content. Press releases and the like simply won't do. --Ronz (talk) 16:12, 8 November 2017 (UTC)

I've gone ahead and made some quick edits to try to make some progress. If in the process I removed independent sources that contain clearly noteworthy information, let's get them back in. --Ronz (talk) 16:22, 8 November 2017 (UTC)

Please can you give an example of a non-pr reference which could be used here? Would the below any better? The Economist: https://www.yumpu.com/en/document/view/19912364/case-study-the-economist-ipad-and-android-apps-tigerspike

In terms of the rest of that intro paragraph, can it not be added to Tigerspike's current page as is?

Lastly, how can the below be removed from the Tigerspike page?

How can these boxes be removed?

NextGlobal16 (talk) 14:35, 14 November 2017 (UTC)NextGlobal16

I'm taking a short break from this article, as I feel my patience is being strained. Use WP:DR to find other help. --Ronz (talk) 16:22, 14 November 2017 (UTC)

 Declined Please feel free to submit new edit requests under a 2nd level header and which are specific as to changes desired, including relevant sourcing if necessary.  Spintendo  ᔦᔭ  12:47, 4 December 2017 (UTC)

What IS it?

I have now read over this entire article twice, and I still cannot tell what it is that this company does, what it sells, or what service it provides. Are these cell phone applications? 3D printers? Motivational speakers? Pet collars? Wireless routers? It is so full of industry wordspeak that it looks like it was written to deliberately obscure whatever it is that this company does. Specializing in "strategy" (like nuclear strategy?), "experience design" (like "interior design" but with extra "experience"?) "development" (like silver halide? or maybe like third world?), and "systems integration" (like getting my Apple phone to talk to my PC?). If companies wrote résumés for themselves, maybe these are the words they would use. If someone can read over the whole article twice and not know what is being offered, the whole thing might qualify for deletion as promotional and regardless of citations to reliable sources proving its notability. I can see there is an edit request pending above— is there a COI declaration somewhere for the account that created this particular verbiage? KDS4444 ^(talk) 06:57, 28 October 2017 (UTC)

Apparently they create computer software wrapped in almost indecipherable hype.

Yes, the article needs a complete rewrite from independent sources, and the influence of the company on this article needs to be held in check. --Ronz (talk) 16:48, 30 October 2017 (UTC)

Change of name from Tigerspike to Concentrix Tigerspike

• What I think should be changed (include citations):

1. Move page from "Tigerspike" to "Concentrix Tigerspike"
2. Change "Tigerspike is a global, enterprise grade, business transformation services company" to "Concentrix Tigerspike is a global, enterprise grade, business transformation services company"
3. Move the following, existing sentence (including citation) to the History section. "In July 2017, Tigerspike became part of Concentrix, a leading business services company and a wholly owned subsidiary of SYNNEX Corporation[5] (NYSE: SNX)."
4. Add a new paragraph to the end of the History section. "In November 2020, Tigerspike announced that it was changing its operating name to Concentrix Tigerspike.", citing reference https://tigerspike.com/tigerspike-becomes-concentrix-tigerspike/
5. Replace "Tigerspike" with "Concentrix Tigerspike" in the Products section.

Note that I am unsure if it is then correct to create a "this page has moved" page under the old title of Tigerspike.

• Why it should be changed:

From 25 November 2020 Tigerspike has updated its brand and name to operate under the new name of Concentrix Tigerspike, as described here: https://tigerspike.com/tigerspike-becomes-concentrix-tigerspike/

NextGlobal16 (talk) 13:01, 25 November 2020 (UTC)

Mostly done except for page move. Has the company's registered name changed? Is there any evidence apart from their own web site? If so, please open a new edit request for the move. Pelagic ( messages ) – (21:13 Thu 03, AEDT) 10:13, 3 December 2020 (UTC)

References