Talk:TuneCore

Latest comment: 9 months ago by MrOllie in topic Scam allegations

I added Izzy Stradlin

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Former rythum guitarest and lead songwriter of Guns 'N Roses, former frontman of the Ju Ju Hounds, famous enoghf for a mention? —Preceding unsigned comment added by 63.198.113.60 (talk) 15:43, 12 February 2009 (UTC)Reply

Is there a controversy surrounding Tunecore? Are they allegedly being investigated by the FBI? Are they a scam?

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I found this while researching Tunecore. I can't tell if it's either an angered former customer blogging as several people, but there are legitimate people who are also posting warnings, and it seems that they're willing to put their faces (and reputations) on the line about this (if indeed they actually exist).

http://instylerecords.blogspot.com/2010/02/tunecore-biggest-scam-in-music-industry.html

Of course, keep in mind that this isn't a whole lot of bad feedback, (for instance, put "paypal" and "scam" into Google and you'll see a lot more come up than this blog) and it doesn't seem to make sense that the people at Tunecore would take such a risk considering how many other high profile bands that are connected with them, but it would be nice if this comment were at least addressed by someone rather than just a blogger. According to the Better Business Bureau they've had a total number of 5 complaints within the last 3 years -- 2 of which have been resolved and 3 of which have been resolved by the administration. They have an overall rating of "A". This does not strike me as a scam. If there were hundreds (or thousands) of complaints then I would be more prone to lend an ear to anti Tunecore blogging. Anyone have any thoughts on this?

Do you seriously believe a blog that's so poorly written?! I can only comment on my experience with TuneCore, which has been first class. Their support isn't great, but they seem to do a good job. Rolypole (talk) 04:46, 9 March 2011 (UTC)Reply

Have you considered some of the poorly written Wikipedia articles that are still factually correct? (Like this one in particular?) As I stated earlier, it seems more legitimate than not, but it was the well written responses by some people on said blog that have me at least curious about it. My own experiences with TuneCore have been too few and far between to personally make a judgment call, but they do seem to make money using back end sales techniques with affiliate sites (Jango, etc...) and equipment "deals" and sales, which would explain the willingness not to ask a percentage of record sales. Also, according to the anti-TuneCore blogs I've seen, we're talking about amounts equal to or roughly over a grand, but not HUGE, as in millions. In your personal dealings with them have you made that amount, or more, or less? (I'll just assume you're a Grammy winning artist who is rushing to TuneCore's defense and you've only dealt with millions ;D) —Preceding unsigned comment added by 98.169.223.49 (talk) 22:48, 11 April 2011 (UTC)Reply

Response from TuneCore's Peter Wells

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We've written a response to this article. It's obviously absurd, but we want folks to know that people who steal music get no help from TuneCore:

http://blog.tunecore.com/2011/02/the-new-music-thieves-stealing-from-artists.html

Anyone has any questions about TuneCore, they're welcome to contact us. We'll be happy to set the record straight.

--Peter —Preceding unsigned comment added by 24.90.235.150 (talk) 23:18, 19 April 2011 (UTC)Reply


I'm glad that you've responded to this, Mr. Wells. (Or do you prefer Peter?) I actually think that a light dose of skepticism isn't that absurd, especially when dealing with anything involving the Music and Entertainment Industry. The statement in the article you directed us to -- "If It’s Too Good to be True, It Is!" is exactly how I first felt about TuneCore. I've been involved with Industry people for nearly twenty years, and sure there are some nice people in it, but there seem to be quite a few sharks swimming in the pool. Internet technology and the "new business models" that are popping up can be bewildering, confusing, and overwhelming for people who really only want to make music and make a decent living doing so. There are other sites out there that aren't nearly as altruistic as TuneCore. Though you've confronted these accusations using your own blog and articles, it is probably also effective to have such questions (and answers) posted on open blogs like Wikipedia, where it can be more of an unbiased source of information that is (relatively) moderated, and where IP addresses or usernames are logged. (Sure, people can fake both, but it's a lot of trouble just to defame TuneCore's reputation.) I myself have had relatively good experiences with TuneCore, and I'm under the impression that things such as delays, or CD packages that aren't printed correctly, or unanswered e-mails have less to do with TuneCore being a bad company and more to do with TuneCore having to be "the person(s) in the middle". Amazon and Apple (and the rest) can be tough to deal with for individuals, so I couldn't imagine having to deal with BOTH a huge number of artists AND those companies. As a minor example: if an artist decides that they want to withdraw their album from either company, said companies will charge a fee, and if Tunecore were to try and cover that fee for every artist who wants to take an album down then TuneCore wouldn't last very long, therefore TuneCore has to charge an early take down fee. This makes complete sense to me.

I also know that fraud is fraud, whether by a big company, a small company, or an individual, and that it would be criminal court where things like this would be decided, not just civil. I really doubt that TuneCore would risk everything by "cooking the books" when there are already so many Music Industry Associations already in place that exist solely for the artist to receive due earnings -- some of which are funded by the government.

I also wouldn't be surprised if some of the slandering of TuneCore wasn't the result of some recording company insiders who may be out of a job ;) —Preceding unsigned comment added by 98.169.223.49 (talk) 01:14, 19 May 2011 (UTC)Reply

Jeff Price

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Surely Jeff Price is no longer CEO of Tunecore? Wasn't he rather publicly fired earlier this year?109.158.131.148 (talk) 14:50, 11 December 2012 (UTC)Reply

Updating TuneCore's Page: How Can I Help?

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Hi there,

My name is Alex, and I work for TuneCore. As some of you have pointed out, the TuneCore page is pretty out of date at this point. While I'd love to help keep the page up to date, nobody here at TuneCore wants our bias to mess with the accuracy or usefulness of the page, so editing it ourselves seems like a bad idea.

The good news is, we have a ton of factual information (and sources for citation) ready to share for anyone that is interested in updating the page. Just let me know what format would be useful and I'll be happy to send it to you.

Hope this is helpful!

Rock on,

TuneCore Alex (talk) 17:49, 31 December 2015 (UTC) — Preceding unsigned comment added by TuneCore Alex (talkcontribs) 20:09, 17 December 2015 (UTC)Reply

Hi TuneCore Alex.
The best thing to do would be to post the changes you want made below my comment here. Start off with {{requestededit}} (including the {{}}). Then make provide the updates/changes in a change X to Y format. Make sure you include links to reliable sources to back up the statements, you can see how to include references as evidence by following this link. Amortias (T)(C) 18:18, 29 December 2015 (UTC)Reply
Hi Amortias,
Thanks for your help! Here are some updates I would like to recommend, feel free to use them as you think is best. Apologies if I messed up the syntax at all, this is my first attempt at using it. Here goes:
::Change this ::{{Genre: Publishing}} ::To This: ::{{Digital Distribution, Music Publishing Administration <ref>{{cite web|url=http://www.tunecore.com/press/documents/201103_Purpora.pdf}}</ref>}} ::Change this ::{{Key people Jeff Price Peter Wells Gary Burke}} ::To this ::{{Key people Scott Ackerman <ref>{{cite web|url=http://www.prnewswire.com/news-releases/tunecore-promotes-scott-ackerman-to-ceo-260908091.html}}</ref> Joe Cuello <ref>{{cite web|url=http://www.prnewswire.com/news-releases/former-mtv-svp-joe-cuello-joins-tunecore-as-chief-creative-officer-279414182.html}}</ref> Shelby Kennedy <ref>{{cite web|url=http://www.reuters.com/article/2014/09/10/ny-tunecore-nashville-idUSnPn50F926+88+PRN20140910}}</ref> Andreea Gleeson <ref>{{cite web|url=http://www.allaccess.com/net-news/archive/story/148683/andreea-gleeson-named-vp-marketing-at-tunecore}}</ref>}} ::Change this ::{{Products Online Delivery (Music)}} ::To this ::{{Products Online Delivery, Music Publishing Administration <ref>{{cite web|url=http://www.tunecore.com/press/documents/201103_Purpora.pdf}}</ref> (Music)}} ::Change this ::{{Number of employees 40}} ::To this ::{{Number of employees 64}} ::Change this ::{{TuneCore is an online music distribution/record label service founded in 2005. TuneCore principally offers musicians and other rights-holders the opportunity to place their music into online retailers such as iTunes, AmazonMP3, Google Play Music, Xbox Music, Rhapsody, eMusic, and others for sale.}} ::to this ::{{TuneCore is an independent digital music distribution service founded in 2005. TuneCore principally offers musicians and other rights-holders the opportunity to get their music sold and streamed into online retailers and services like iTunes, Spotify, Amazon Music, Deezer, Google Play, Xbox, TIDAL and others. <ref>{{cite web|url=http://help.tunecore.com/app/answers/detail/a_id/48}}</ref> TuneCore also offers music publishing administration services, helping songwriters register their compositions and collect royalties internationally. <ref>{{cite web|url=http://www.musicconnection.com/songwriters-collect-royalties-digital-stores-societies-worldwide/}}</ref> TuneCore pitches compositions for placement in television, film, video games and more. <ref>{{cite web|url=http://www.hypebot.com/hypebot/2015/04/tunecore-paid-36-million-to-indie-musicians-in-first-3-months-of-2015.html}}</ref>}} ::Change this ::{{Tunecore was acquired by Believe Digital in April 2015.}} ::To this ::{{In 2015, TuneCore was acquired by Believe Digital <ref>{{cite web|url=http://www.digitalmusicnews.com/2015/04/16/believe-digital-acquires-tunecore/}}</ref>; giving artists access to Believe Digital’s wider distribution network and label services, with offices in 29 countries and a staff of 250. This acquisition also led to the expansion of TuneCore’s presence into the UK <ref>{{cite web|url=http://www.hypebot.com/hypebot/2015/09/tunecore-expands-to-uk.html}}</ref> and Australia <ref>{{cite web|url=http://www.hypebot.com/hypebot/2015/11/tunecore-launches-in-australia.html}}</ref> the same year.}} ::
Thanks again Amortias for all your help.
TuneCore Alex (talk) 23:14, 4 January 2016 (UTC)Reply

  Done I've largely added what you requested, I don't see a problem with the sources you suggested although I had to replace one which was a dead link and "TuneCore pitches compositions for placement in television, film, video games and more" didn't actually verify that it in the source. They seem to meet reliable sources for the tech/music field. I worded for neutrality in one part though and cut some details on the Believe countries and staff which I don't think is relevant.♦ Dr. Blofeld 13:29, 13 February 2016 (UTC)Reply

Controversy or Criticism

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Isn't Tunecore in hot water with some of its current or former music artists for allegedly "stealing" or freezing up royalties and keeping them away from them? 67.43.190.226 (talk) 18:21, 9 November 2023 (UTC)Reply

Scam allegations

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TuneCore has reportedly been blocking releases on a consistent basis and without offering any valid reason for it, while not refunding users for the services they paid for but were not provided (i.e. music distribution). Research on the topic had brand new users uploading valid music and following the guidelines to the letter being blocked consistently and repeteadly.[1]

Users are usually surprised by the exact following e-mail:

"Per the TuneCore Terms and Conditions, TuneCore has the right, in its sole discretion, to reject any materials submitted by TuneCore users for distribution. This notice is to inform you that TuneCore has blocked [RELEASE INFORMATION COMES HERE: NAME OF THE RELEASE AND ARTIST NAME] from being downloaded or streamed from the stores you selected.

While we have a no refund policy, a refund for your submissions(s) can be processed under certain circumstances. Please let us know if you have any questions. Please do not attempt to resubmit this content through TuneCore service or it will be blocked without refund." [2] Miguel Chambergo (talk) 20:10, 26 February 2024 (UTC)Reply

We can't cover this in the article without sourcing that meets Wikipedia's guidelines, which you can find at WP:RS. MrOllie (talk) 20:27, 26 February 2024 (UTC)Reply

References

  1. ^ DESHPLEASE [1]
  2. ^ DESHPLEASE [2]