Talk:Vrbo

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Jordan at Vrbo (talk · contribs) has been paid by Vrbo. COI declared on user page

Unsourced material regarding COVID-19

Latest comment: 4 years ago2 comments2 people in discussion

Hi, I'm Jordan and I am a representative of Vrbo and HomeAway. I have a financial conflict of interest as a paid employee of the company, so I will only post suggested edits to discussion boards instead of editing directly.

An anonymous editor recently added a paragraph about criticisms regarding reservation cancellations and refunds in response to COVID-19. The paragraph doesn't have a reference and has a lot of detail that doesn't seem typical for Wikipedia (for instance, the inclusion of the hashtag).

We've updated our resources, see this help article, to better explain the cancellation policy. I realize that since this is from Vrbo, it is not a reliable source and we can't use it to cite claims. I'm hoping that it is at least helpful to editors to provide some context.

I understand if some information on this topic needs to remain on the page, but ask if editors could look at making some edits to make this more encyclopedic. If it's appropriate for me to offer suggested wording and a source, I can do so. User:Materialscientist as a recent editor of the page, would you be able to help?

Feedback from experienced editors is greatly appreciated and I welcome conversation and collaboration. Thank you. Jordan at Vrbo (talk) 16:32, 19 March 2020 (UTC)Reply

I removed editorializing but left the facts --Ilyaroz (talk) 13:30, 11 July 2020 (UTC)Reply

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