Talkdesk is a software as a service company that provides cloud-based call center software. Based in San Francisco, the company was founded in Portugal in 2011 by Tiago Paiva, who is the current CEO, and Cristina Fonseca.[1][2]

Talkdesk
Company typePrivate
IndustrySoftware as a service
Founded2011
FoundersTiago Paiva and Cristina Fonseca
Headquarters,
United States
Key people
Tiago Paiva (CEO)
Websitetalkdesk.com

In 2018, Talkdesk became the third company of Portuguese origin, after OutSystems and Farfetch, to achieve unicorn status, with its valuation rising to 1.25 billion dollars.[3][4] By 2021, its valuation had increased to 10 billion dollars.[1]

See also

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References

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  1. ^ a b Hall, Christine (2021-08-12). "Talkdesk's valuation jumps to $10B with Series D for smart contact centers". TechCrunch. Retrieved 2024-11-23.
  2. ^ Sandler, Rachel (2018-07-24). "How this founder turned a hackathon project into a startup that's changing call centers". Business Insider Nederland (in Dutch). Retrieved 2024-11-23.
  3. ^ Su, Jeb. "CEO Tech Talk: Talkdesk Achieved Unicorn Status By Building A Call Center In The Cloud". Forbes. Retrieved 2024-11-23.
  4. ^ Villalobos, Luís (2018-10-03). "Há uma nova empresa "unicórnio" a falar português". PÚBLICO (in Portuguese). Retrieved 2024-11-23.