Tata Business Support Services

Tata Business Support Services Ltd (Tata BSS) is a wholly owned subsidiary of Tata Sons, providing outsourced contact center services to large telecommunications operators, Internet service providers, DTH service providers, and online travel agencies amongst other domestic (Indian) and international clients.

Tata Business Support Services
Company typePrivate Limited
IndustryBusiness process outsourcing
Founded2004
Headquarters
Area served
Worldwide
Key people
Srinivas Koppolu
ServicesCustomer LifeCycle Management services
Number of employees
23,000 (31 August 2015)
Websiteconneqtcorp.com/in/

History

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Tata Business Support Services was founded in 2004[1] as a wholly owned subsidiary of Tata Sons, the holding company of the Tata Group.[1]

Operations

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Tata BSS Delivery center-2 in Hyderabad

In November 2017, Business services provider Quess Corp acquired Tata Business Support Services (TBSS) for Rs.153 crore . It will own 51% of the Hyderabad-headquartered company, with Tata Sons holding the remaining stake.[2]


 
Tata BSS Kolkata Office
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References

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  1. ^ a b "Tatas' Support Centre seeks to be an independent entity - timesofindia-economictimes". Archived from the original on 8 May 2016. Retrieved 23 April 2016.
  2. ^ "Quess Corp acquires Tata Business support services for Rs 153 crore". The Economic Times.