TicketCity is a privately held American ticket broker and online marketplace headquartered in Austin, Texas.
| Company type | Private |
|---|---|
| Founded | Austin, Texas (1990) |
| Founders | Randy Cohen |
| Headquarters | |
Area served | Worldwide |
History
editRandy Cohen founded TicketCity in March 1990 using the experience he gained selling tickets on the secondary market in 1988 while attending the University of Texas at Austin.[1]
On August 7, 1998, TicketCity became one of the first online ticket brokers.[2]
In 2000, TicketCity acquired SoldOut.com for $250,000 which expanded its customer base from Texas to the East Coast.[1][3]
In 2002, TicketCity acquired Ticketsupfront.com expanding its access in the Midwest.[4]
On May 21, 2019, Fandeavor announced that they had been acquired by TicketCity.[5]
Legal issues and customer complaints
editOn August 5, 2008, Texas Attorney General Greg Abbott charged TicketCity with violating the state's Deceptive Trade Practices Act. Customers who attempted to buy tickets for the Beijing Summer Olympic Games complained that TicketCity did not honor their 200 percent refund when they could not deliver the tickets. On June 17, 2011, TicketCity and Abbot agreed to a settlement, where there was no admission of liability and no payment of penalties. In order to resolve the State's legal action, TicketCity was required to post a 120-day notice on their website, telling customers who purchased undelivered tickets to the opening ceremonies how they could apply for the 200 percent refunds that it originally promised.[6]
References
edit- ^ a b "Timing, Trust, and Taking Life by the Horns". foundingAUSTIN. 14 June 2018. Retrieved 2019-05-24.
- ^ Kirby, Troy (2015-08-14). "Ep. 531 – Randy Cohen (CEO, TicketCity)". The Tao of Sports Powered by FanMaker. Retrieved 2019-05-25.
- ^ Hoder, Randye (14 May 2001). "Time Out". Wall Street Journal. Retrieved 2019-05-24.
- ^ "That's the ticket: Firm brokers another deal". www.bizjournals.com. Retrieved 2019-05-24.
- ^ Fandeavor (2019-05-21). "We've Been Acquired -". blog.fandeavor.com. Retrieved 2019-05-24.
- ^ "Abbott settles with online ticket broker".