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Ultatel is an American telecommunications company founded in 2016 by Amr Ibrahim. Headquartered in Herndon, Virginia, United States, the company operates globally and specializes in cloud-based communication.[1]
 | |
| Company type | Private |
|---|---|
| Industry | Telecommunications |
| Founded | 2016 |
| Founder | Amr Ibrahim |
| Headquarters | Herndon, Virginia, United States |
Key people | Amr Ibrahim (Founder & CEO) |
| Products | Clarity Cloud Phone System Contact Center Software MS Teams Direct Routing SBC MS Teams Certified Contact Center Ultatel Hub |
Number of employees | 220 |
| Website | http://www.ultatel.com |
History
editUltatel was established in 2016 in Herndon, Virginia by Amr Ibrahim.[2] In January 2021, the company was certified by Microsoft to integrate Session Border Control (SBC) through Microsoft Teams.[3] In September 2023, the company also received Microsoft certification for its Contact Center Software, allowing Ultatel's contact center customers integrate their contact center and internal collaboration with Microsoft Teams.[4]
In 2023 and 2024, Ultatel was placed in the Inc. 5000 list as one of the fastest-growing private companies in the United States.[5]
Ultatel was named a GetApp Category Leader and a Capterra Shortlist winner for 2023–2024. It was also recognized as a High Performer by G2 and a Frontrunner by SoftwareAdvice for the same period.[6][7]
Operations
editULTATEL is a provider of unified communications software. It offers an integrated platform that delivers cloud-based Voice over Internet protocol (VoIP) technology.[8] The platform supports voice, SMS, fax, chat, and video. Ultatel cloud-based communication products include the Clarity Cloud Phone System, Contact Center Software, MS Teams Direct Routing SBC, and MS Teams Certified Contact Center. ULTATEL provides Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption between all endpoints.[9]
The company is headquartered in Herndon, Virginia, and employs 220 people.
References
edit- ^ Carter, Rebekah (2024-04-02). "The Top Microsoft Teams Security and Compliance Vendors for 2024". UC Today. Retrieved 2024-08-28.
- ^ "Work Smarter with ULTATEL Cloud Communication Services". Website Planet. 2022-10-10. Retrieved 2024-08-28.
- ^ Carter, Rebekah (2023-03-15). "Top Session Border Controllers Providers in 2024". UC Today. Retrieved 2024-08-28.
- ^ elenamalova (2024-05-28). "Application Information for ULTATEL-Contact-Center by ULTATEL, LLC – Microsoft 365 App Certification". learn.microsoft.com. Retrieved 2024-08-28.
- ^ ULTATEL (2024-08-22). "ULTATEL Recognized as a 2024 Inc. 5000 Honoree". Kilgore News Herald. Retrieved 2024-08-28.
- ^ "The G2 on ULTATEL". G2. 2024-06-11. Retrieved 2024-08-28.
- ^ "LogicalDOC has earned Software Advice's FrontRunner 2024 title". LogicalDOC. 2024-05-17. Retrieved 2024-08-28.
- ^ McHugh, Marian (2021-05-13). "Ultatel Enters Video Conferencing Arena". UC Today. Retrieved 2024-08-28.
- ^ "Work Smarter with ULTATEL Cloud Communication Services". Website Planet. 2022-10-10. Retrieved 2024-08-28.
- ^ "The 4 shocking reasons your staff really crave remote working". www.hcamag.com. Retrieved 2024-08-28.
- ^ "How remote work will impact businesses". Biz Report. 2021-12-31. Retrieved 2024-08-28.