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Danzy Bibliography 1. Alonso, José M., Judith Clifton, and Daniel Díaz-Fuentes. "The Impact of New Public Management on Efficiency: An Analysis of Madrid's Hospitals." Health Policy 119.3 (2015): 333-340. Business Source Complete. Web. 14 Oct. 2015. a. In this piece Alonso analyzes the city of Madrid which has recently become the site of one of the most controversial cases of public healthcare reform in the European Union. To help fix this epidemic, many hospitals began to utilize the policy of New Public Management (NPM) into Madrid hospitals. This paper covers the effectiveness of this process. 2. ALMKLOV, PETTER GRYTTEN, and STIAN ANTONSEN. "Making Work Invisible: New Public Management and Operational Work in Critical Infrastructure Sectors." Public Administration 92.2 (2014): 477-492. Business Source Complete. Web. 14 Oct. 2015. a. In this source the research team utilizes a similar study to the Madrid situation. In this case the infrastructure of several Norwegian sectors is analyzed. In this study each group identifies the changes that occur once using the policy of NPM. They identify two such organizationally 'invisible' characteristics of operational work: the ongoing situational coordination required for keeping a water supply system or an electricity grid running, and the aggregating operational history within which this happens. 3. Aoki, Naomi. "Institutionalization Of New Public Management: The Case of Singapore’s Education System." Public Management Review 17.2 (2015): 165-186. Business Source Complete. Web. 14 Oct. 2015. a. This source analyzes the usage of the NPM system in the Singapore educational system. Through a variety of empirical data the study derived various aspects that proved the usage of this method was beneficial for the educators and its students. 4. Barzelay, Michael. “Studying the New Public Management.” The New Public Management: Improving Research and Policy Dialogue: 1-13. 2001. Web. 14 Oct. 2015 a. This source searches in the origins of modern NPM starting from the 20th century analyzing how policy debates about administration and management in government took place within narrow bandwidths, at least among the developed democracies. It gives an excellent insight on how the translation of modern NPM has got in policy making today. 5. Hood, Christopher, and Ruth Dixon. "What We Have To Show For 30 Years Of New Public Management: Higher Costs, More Complaints." Governance 28.3 (2015): 265-267. Business Source Complete. Web. 14 Oct. 2015. a. The article talks about the New Public Management (NPM) which has made a set of related ideas about government & public service reform, intended to create a government that works better & costs less. It also focuses on a commonest view of NPM among students of government is get-what-you-pay-for view, as it puts more emphasis on cost cutting. In addition a new study on "A Government that Worked Better & CostLess?" was published on April 2015, which provides information on United Kingdom's 30 years of central & local government running costs. According to the study, there was a rise in running costs of civil departments by two-fifth in constant price terms while total public spending doubled over the same time period.