Leadership is one of the most salient aspects of the organizational context. However, defining leadership has been challenging. The following sections discuss several important aspects of leadership including a description of what leadership is and a description of several popular theories and styles of leadership. This page also dives into topics such as the role of emotions and vision, as well leadership effectiveness and performance. Finally, this page discusses leadership in different contexts, how it may differ from related concepts (i.e., management), and some critiques that have been raised about leadership.

Theories of leadership

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Leadership has been described as the “process of social influence in which one person is able to enlist the aid and support of others in the accomplishment of a common task”.[1] A definition more inclusive of followers comes from Alan Keith of Genentech who said "Leadership is ultimately about creating a way for people to contribute to making something extraordinary happen." [2] Students of leadership have produced theories involving traits,[3] situational interaction, function, behavior, power, vision and values,[4] charisma, and intelligence among others.

 
Thomas Carlyle was a Scottish historian and a precursor of the trait theory of leadership

Trait theory

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Trait theory tries to describe the types of behavior and personality tendencies associated with effective leadership. This is probably the first academic theory of leadership. Thomas Carlyle (1841) can be considered one of the pioneers of the trait theory, using such approach to identify the talents, skills and physical characteristics of men who arose to power.[5] Ronald Heifetz (1994) traces the trait theory approach back to the nineteenth-century tradition of associating the history of society to the history of great men.[6]

Proponents of the trait approach usually list leadership qualities, assuming certain traits or characteristics will tend to lead to effective leadership. Shelley Kirkpatrick and Edwin A. Locke (1991) exemplify the trait theory. They argue that "key leader traits include: drive (a broad term which includes achievement, motivation, ambition, energy, tenacity, and initiative), leadership motivation (the desire to lead but not to seek power as an end in itself), honesty, integrity, self-confidence (which is associated with emotional stability), cognitive ability, and knowledge of the business. According to their research, "there is less clear evidence for traits such as charisma, creativity and flexibility".[3]

Criticism to trait theory
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Although trait theory has an intuitive appeal, difficulties may arise in proving its tenets, and opponents frequently challenge this approach. The "strongest" versions of trait theory see these "leadership characteristics" as innate, and accordingly labels some people as "born leaders" due to their psychological makeup. On this reading of the theory, leadership development involves identifying and measuring leadership qualities, screening potential leaders from non-leaders, then training those with potential.[citation needed]

Behavior and style theories

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In response to the criticism of the trait approach, theorists began to research leadership as a set of behaviors, generating a set of behavior taxonomies and identifying leadership styles.

David McClelland saw leadership skills, not so much as a set of traits, but as a pattern of motives. He claimed that successful leaders will tend to have a high need for power, a low need for affiliation, and a high level of what he called activity inhibition (one might call it self-control).

Kurt Lewin, Ronald Lipitt, and R. K. White identified three leadership styles: authoritarian, democratic, and laissez-faire, based on the amount of influence and power exercised by the leader.

For example, the Managerial Grid Model, a behavioral leadership-model, suggests five different leadership styles, based on leaders' strength of concern for people and their concern for goal achievement.

Situational and contingency theories

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Situational theory also appeared as a reaction to the trait theory of leadership. Social scientists argued that history was more than the result of intervention of great men as Carlyle suggested. Herbert Spencer suggested in 1884 that the times produce the person and not the other way around.[7] This theory assumes that different situations call for different characteristics; according to this group of theories, no single optimal psychographic profile of a leader exists. According to the theory, "what an individual actually does when acting as a leader is in large part dependent upon characteristics of the situation in which he functions."[8]

In the 1950s, some theorists started to synthetize the trait and situational approaches,

Contingency theory

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The contingency model of Vroom and Yetton uses other situational variables, including:

  • the nature of the problem
  • the requirements for accuracy
  • the acceptance of an initiative
  • time-constraints
  • cost constraints

The Fiedler contingency model bases the leader’s effectiveness on what Fred Fiedler called situational contingency. This results from the interaction of leadership style and situational favorableness (later called "situational control").

In the path-goal model of leadership, developed jointly by Martin Evans and Robert House and based on the "Expectancy Theory of Motivation", a leader has the function of clearing the path toward the goal(s) of the group, by meeting the needs of subordinates.

The situational leadership model of Hersey and Blanchard, for example, suggest four leadership-styles and four levels of follower-development. For effectiveness, the model posits that the leadership-style must match the appropriate level of followership-development. In this model, leadership behavior becomes a function not only of the characteristics of the leader, but of the characteristics of followers as well.[9]

Functional theory

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Functional leadership theory (Hackman & Walton, 1986; McGrath, 1962) is a particularly useful theory for addressing specific leader behaviors expected to contribute to organizational or unit effectiveness. This theory argues that the leader’s main job is to see that whatever is necessary to group needs is taken care of; thus, a leader can be said to have done their job well when they have contributed to group effectiveness and cohesion (Fleishman et al., 1991; Hackman & Wageman, 2005; Hackman & Walton, 1986). While functional leadership theory has most often been applied to team leadership (Zaccaro, Rittman, & Marks, 2001), it has also been effectively applied to broader organizational leadership as well (Zaccaro, 2001). In summarizing literature on functional leadership (see Kozlowski et al. (1996), Zaccaro et al. (2001), Hackman and Walton (1986), Hackman & Wageman (2005), Morgeson (2005)), Klein, Zeigert, Knight, and Xiao (2006) observed five broad functions a leader provides when promoting unit effectiveness. These functions include: (1) environmental monitoring, (2) organizing subordinate activities, (3) teaching and coaching subordinates, (4) motivating others, and (5) intervening actively in the group’s work.

A variety of leadership behaviors are expected to facilitate these functions. In initial work identifying leader behavior, Fleishman (Fleishman, 1953) observed that subordinates perceived their supervisors’ behavior in terms of two broad categories referred to as consideration and initiating structure. Consideration includes behavior involved in fostering effective relationships. Examples of such behavior would include showing concern for a subordinate or acting in a supportive manner towards others. Initiating structure involves the actions of the leader focused specifically on task accomplishment. This could include role clarification, setting performance standards, and holding subordinates accountable to those standards.

Behavior theory

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However one determines leadership behavior, one can categorize it into various leadership styles. Many ways of doing this exist. For example, the Managerial Grid Model, a behavioral leadership-model, suggests five different leadership styles, based on leaders' strength of concern for people and their concern for goal achievement.

David McClelland saw leadership skills, not so much as a set of traits, but as a pattern of motives. He claimed that successful leaders will tend to have a high need for power, a low need for affiliation, and a high level of what he called activity inhibition (one might call it self-control).

Kurt Lewin, Ronald Lipitt, and R. K. White identified three leadership styles: authoritarian, democratic, and laissez-faire, based on the amount of influence and power exercised by the leader.

Other leadership styles have been identified as discussed below.

The bureaucratic leader (Weber, 1905)[10] is very structured and follows the procedures as they have been established. This type of leadership has no space to explore new ways to solve problems and is usually slow paced to ensure adherence to the ladders stated by the company. Leaders ensure that all the steps have been followed prior to sending it to the next level of authority. Universities, hospitals, banks and government usually require this type of leader in their organizations to ensure quality, increase security and decrease corruption. Leaders who try to speed up the process will experience frustration and anxiety.

The charismatic leader(Weber, 1905)[10] leads by infusing energy and eagerness into their team members. This type of leader has to be committed to the organization for the long run. If the success of the division or project is attributed to the leader and not the team, charismatic leaders may become a risk for the company by deciding to resign for advanced opportunities. It takes the company time and hard work to gain the employees' confidence back with other type of leadership after they have committed themselves to the magnetism of a charismatic leader.

The autocratic leader (Lewin, Lippitt, & White, 1939)[11] is given the power to make decisions alone, having total authority. This leadership style is good for employees that need close supervision to perform certain tasks.

The democratic leader (Lewin, Lippitt, & White, 1939)[11] This style involves the leader including one or more employees in the decision making process (determining what to do and how to do it). However, the leader retains the final decision making authority. Using this style is not a sign of weakness, rather it is a sign of strength that your employees will respect.

This is normally used when you have part of the information, and your employees have other parts. Note that a leader is not expected to know everything -- this is why you employ knowledgeable and skillful employees. Using this style is of mutual benefit -- it allows them to become part of the team and allows you to make better decisions.

The laissez-faire ("let do") leader (Lewin, Lippitt, & White, 1939)[11] In this style, the leader allows the employees to make the decisions. However, the leader is still responsible for the decisions that are made. This is used when employees are able to analyze the situation and determine what needs to be done and how to do it. You cannot do everything! You must set priorities and delegate certain tasks. This is not a style to use so that you can blame others when things go wrong, rather this is a style to be used when you fully trust and confidence in the people below you. Do not be afraid to use it, however, use it wisely!

The people-oriented leader (Fiedler, 1967)[12] is the one who, in order to comply with effectiveness and efficiency, supports, trains and develops his personnel, increasing job satisfaction and genuine interest to do a good job.

The task-oriented leader (Fiedler, 1967)[12] focuses on the job, and concentrates on the specific tasks assigned to each employee to reach goal accomplishment. This leadership style suffers the same motivation issues as autocratic leadership, showing no involvement in the teams needs. It requires close supervision and control to achieve expected results. Another name for this is deal maker (Rowley & Roevens, 1999)[13] and is linked to a first phase in managing Change, enhance, according to the Organize with Chaos approach.

The servant leader (Greenleaf, 1977)[14] facilitates goal accomplishment by giving its team members what they need in order to be productive. This leader is an instrument employees use to reach the goal rather than a commanding voice that moves to change. This leadership style, in a manner similar to democratic leadership, tends to achieve the results in a slower time frame than other styles, although employee engagement is higher.

The transactional leader (Burns, 1978)[15] is given power to perform certain tasks and reward or punish for the team’s performance. It gives the opportunity to the manager to lead the group and the group agrees to follow his lead to accomplish a predetermined goal in exchange for something else. Power is given to the leader to evaluate, correct and train subordinates when productivity is not up to the desired level and reward effectiveness when expected outcome is reached.

The transformational leader (Burns, 1978)[15] motivates its team to be effective and efficient. Communication is the base for goal achievement focusing the group on the final desired outcome or goal attainment. This leader is highly visible and uses chain of command to get the job done. Transformational leaders focus on the big picture, needing to be surrounded by people who take care of the details. The leader is always looking for ideas that move the organization to reach the company’s vision.

The environment leader (Carmazzi, 2005)[16] is the one who nurtures group or organizational environment to affect the emotional and psychological perception of an individual’s place in that group or organization. An understanding and application of group psychology and dynamics is essential for this style to be effective. The leader uses organizational culture to inspire individuals and develop leaders at all levels. This leadership style relies on creating an education matrix where groups interactively learn the fundamental psychology of group dynamics and culture from each other. The leader uses this psychology, and complementary language, to influence direction through the members of the inspired group to do what is required for the benefit of all.

Leadership styles of "outstanding leaders"

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In 1994 House and Podsakoff attempted to summarize the behaviors and approaches of "outstanding leaders" that they obtained from some more modern theories and research findings. These leadership behaviors and approaches do not constitute specific styles, but cumulatively they probably[citation needed] characterize the most effective style of leaders/managers of the time. The listed leadership "styles" cover:

  1. Vision. Outstanding leaders articulate an ideological vision congruent with the deeply-held values of followers, a vision that describes a better future to which the followers have an alleged moral right.
  2. Passion and self-sacrifice. Leaders display a passion for, and have a strong conviction of, what they regard as the moral correctness of their vision. They engage in outstanding or extraordinary behavior and make extraordinary self-sacrifices in the interest of their vision and mission.
  3. Confidence, determination, and persistence. Outstanding leaders display a high degree of faith in themselves and in the attainment of the vision they articulate. Theoretically, such leaders need to have a very high degree of self-confidence and moral conviction because their mission usually challenges the status quo and, therefore, may offend those who have a stake in preserving the established order.
  4. Image-building. House and Podsakoff regard outstanding leaders as self-conscious about their own image. They recognize the desirability of followers perceiving them as competent, credible, and trustworthy.
  5. Role-modeling. Leader-image-building sets the stage for effective role-modeling because followers identify with the values of role models whom they perceived in positive terms.
  6. External representation. Outstanding leaders act as spokespersons for their respective organizations and symbolically represent those organizations to external constituencies.
  7. Expectations of and confidence in followers. Outstanding leaders communicate expectations of high performance from their followers and strong confidence in their followers’ ability to meet such expectations.
  8. Selective motive-arousal. Outstanding leaders selectively arouse those motives of followers that the outstanding leaders see as of special relevance to the successful accomplishment of the vision and mission.
  9. Frame alignment. To persuade followers to accept and implement change, outstanding leaders engage in "frame alignment". This refers to the linkage of individual and leader interpretive orientations such that some set of followers’ interests, values, and beliefs, as well as the leader’s activities, goals, and ideology, becomes congruent and complementary.
  10. Inspirational communication. Outstanding leaders often, but not always, communicate their message in an inspirational manner using vivid stories, slogans, symbols, and ceremonies.

Even though these ten leadership behaviors and approaches do not really equate to specific styles, evidence has started to accumulate[citation needed] that a leader’s style can make a difference. Style becomes the key to the formulation and implementation of strategy[citation needed] and plays an important role in work-group members’ activity and in team citizenship. Little doubt exists that the way (style) in which leaders influence work-group members can make a difference in their own and their people’s performance[citation needed].

(Adopted from: Robert House and Philip M. Podsakoff, "Leadership Effectiveness: Past Perspectives and Future Directions for Research" in Greenberg, Jerald ed.),pp. 45–82 Organizational Behavior: The State of the Science, Hillsdale, NJ, England: Erlbaum Associates, Inc, 1994. x, 312 pp. .)

Leadership and emotions

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Leadership can be perceived as a particularly emotion-laden process, with emotions entwined with the social influence process.[17] In an organization, the leaders’ mood has some effects on his group. These effects can be described in 3 levels:[18]

  1. The mood of individual group members. Group members with leaders in a positive mood experience more positive mood than do group members with leaders in a negative mood.The leaders transmit their moods to other group members through the mechanism of mood contagion.[18] Mood contagion may be one of the psychological mechanisms by which charismatic leaders influence followers.[19]
  2. The affective tone of the group. Group affective tone represents the consistent or homogeneous affective reactions within a group. Group affective tone is an aggregate of the moods of the individual members of the group and refers to mood at the group level of analysis. Groups with leaders in a positive mood have a more positive affective tone than do groups with leaders in a negative mood.[18]
  3. Group processes like coordination, effort expenditure, and task strategy.Public expressions of mood impact how group members think and act. When people experience and express mood, they send signals to others. Leaders signal their goals, intentions, and attitudes through their expressions of moods. For example, expressions of positive moods by leaders signal that leaders deem progress toward goals to be good.The group members respond to those signals cognitively and behaviorally in ways that are reflected in the group processes.[18]

In research about client service it was found that expressions of positive mood by the leader improve the performance of the group, although in other sectors there were another findings.[20]

Beyond the leader’s mood, his behavior is a source for employee positive and negative emotions at work. The leader creates situations and events that lead to emotional response. Certain leader behaviors displayed during interactions with their employees are the sources of these affective events. Leaders shape workplace affective events. Examples –feedback giving, allocating tasks, resource distribution. Since employee behavior and productivity are directly affected by their emotional states, it is imperative to consider employee emotional responses to organizational leaders.[21] Emotional intelligence, the ability to understand and manage moods and emotions in the self and others, contributes to effective leadership in organizations.[20]

Leadership and vision

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Many definitions of leadership involve an element of Goal management|vision — except in cases of involuntary leadership and often in cases of traditional leadership. A vision provides direction to the influence process. A leader or group of leaders can have one or more visions of the future to aid them to move a group successfully towards this goal. A vision, for effectiveness, should allegedly:

  • appear as a simple, yet vibrant, image in the mind of the leader
  • describe a future state, credible and preferable to the present state
  • act as a bridge between the current state and a future optimum state
  • appear desirable enough to energize followers
  • succeed in speaking to followers at an emotional or spiritual level (logical appeals by themselves seldom muster a following)[citation needed]

For leadership to occur, according to this theory, some people "leaders" must communicate the vision to others "followers" in such a way that the followers adopt the vision as their own. Leaders must not just see the vision themselves, they must have the ability to get others to see it also. Numerous techniques aid in this process, including: narratives, metaphors, symbolic actions, leading by example,incentives, and penalty|penalties.[citation needed]

Stacey (1992) has suggested that the emphasis on vision puts an unrealistic burden on the leader. Such emphasis appears to perpetuate the myth that an organization must depend on a single, uncommonly talented individual to decide what to do. Stacey claims that this fosters a culture of dependency and conformity in which followers take no pro-active incentives and do not think independently.[citation needed]

Kanungo's charismatic leadership model describes the role of the vision in three stages that are continuously ongoing, overlapping one another. Assessing the status quo, formulation and articulation of the vision, and implementation of the vision.[citation needed]

Leadership performance

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The impact of leadership performance on organizations

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In the past, some researchers have argued that the actual influence of leaders on organizational outcomes is overrated and romanticized as a result of biased attributions about leaders (Meindl & Ehrlich, 1987). Despite these assertions however, it is largely recognized and accepted by practitioners and researchers that leadership is important, and research supports the notion that leaders do contribute to key organizational outcomes (Day & Lord, 1988; Kaiser, Hogan, & Craig, 2008). In order to facilitate successful performance it is important to understand and accurately measure leadership performance.

Job performance generally refers to behavior that is expected to contribute to organizational success (Campbell, 1990). Campbell identified a number of specific types of performance dimensions; leadership was one of the dimensions that he identified. There is no consistent, overall definition of leadership performance (Yukl, 2006). Many distinct conceptualizations are often lumped together under the umbrella of leadership performance, including outcomes such as leader effectiveness, leader advancement, and leader emergence (Kaiser et al., 2008). For instance, leadership performance may be used to refer to the career success of the individual leader, performance of the group or organization, or even leader emergence. Each of these measures can be considered conceptually distinct. While these aspects may be related, they are different outcomes and their inclusion should depend on the applied/research focus.

It is important to distinguish between performance (discussed in more detail below) and effectiveness (Campbell et al., 1993). Performance reflects behavior, while effectiveness implies the assessment of actual organizational outcomes (see Campbell, 1990 for a more detailed discussion). Specifically, it is important to delineate the particular behaviors expected to contribute to key organizational outcomes, versus the actual organizational outcomes. Outcomes may be subject to external factors beyond the control of the leader making it difficult to determine exactly what is driving the particular outcome of interest (e.g., organizational performance, financial performance).

Leadership effectiveness refers to the ability to influence others and achieve collective goals (Judge, Bono, Ilies, & Gerhardt, 2002). Some advocate leadership success should be based on the effectiveness of the team, group, or organization (Hogan, Curphy, & Hogan, 1994). However, leadership effectiveness is more often based on the perceptions of subordinates, peers, or supervisors (Judge et al., 2002). Alternatively, leadership emergence addresses whether an individual is perceived as the leader or being “leaderlike” (Hogan et al., 1994; Judge et al., 2002). Emergence involves distinguishing between leaders and non-leaders and making comparisons. Many studies rely on peer rankings or ratings to determine who emerges as a leader in a given situation. Several stable personality traits have been associated with leadership outcomes. For instance, extraversion and openness to experience were positively associated with leader effectiveness, while neuroticism was negatively related to leader effectiveness (Judge et al., 2002). In terms of leader emergence, Judge, Bono, Ilies, and Gerhardt (2002) also found that extraversion, consciousness, and openness to experience were positively related to leader emergence. The relationships between personality and these leader outcomes were stronger for leader emergence than for effectiveness. Another related concept is leadership advancement, which involves the attainment of leadership roles over a career span. Early longitudinal research using assessment center data suggested that factors such as interpersonal, cognitive, and administrative skills were related to leader advancement (Bray, Campbell, & Grant, 1974; Howard & Bray, 1988).

Distinguishing performance from effectiveness

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While overlap exists among these constructs, some distinctions should also be made (Lord, De Vader, & Alliger, 1986). Similar to definitions of job performance, it is important to distinguish between performance and effectiveness (Campbell, 1990; Campbell, McCloy, Oppler, & Sager, 1993). Job performance refers to the expected contributions of behavior to organizational goal accomplishment (Motowidlo, 2003). On the other hand, job effectiveness refers the evaluation of the results of such performance (Campbell, 1990; Campbell, McCloy, Oppler, & Sager, 1993). Effectiveness can be influenced by a variety of external factors, outside of one’s immediate control (Campbell et al., 1993). As such, it may not be accurate to attribute the responsibility of some measures of effectiveness (e.g., total revenue) to an individual’s leadership capabilities, because it neglects to consider other external factors, such as the current economic state. Thus, when assessing performance, it is more appropriate to examine elements within the leader’s control, such as specific behaviors that facilitate collective action and goal achievement. Evaluating leadership in such a manner is important for more accurately identifying predictors of leader performance; similarly researchers need to more carefully address the relationship of those behaviors with effectiveness measures in order to more clearly establish the importance of leadership to organizational outcomes (Kaiser et al., 2008).

In comparison to effectiveness or emergence measures, measuring performance or behavior allows for an explicit consideration of those behaviors that would be expected to contribute to organizational outcomes without confounding measurement with the inclusion of factors outside of the leader’s control as is the case with effectiveness measures. Not surprisingly, in developing a taxonomy of job performance, Campbell (1990) identified two factors related to leadership: supervision, or influencing the performance of supervisees, and management, or organizing people and resources for accomplishing unit work. He suggested that a variety of behaviors may fall under these broad categories. Research in the leadership domain has proven useful in identifying some of these more specific behaviors.

Taxonomy of leader behavior

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More recently, Fleishman et al. (1991) examined previous leader behavior classifications to develop a conceptually based taxonomy describing the functional behavior requirements for effective leadership. Four broad superordinate dimensions of behavior were identified: (1) information search and structuring, (2) information use and problem solving, (3) managing personnel resources, and (4) managing material resources. Information search and structuring involves the leader’s acquisition of information, organizing that information, and providing guidance or feedback to subordinates based upon that information. Information use and problem solving involves applying information in the pursuit of solving problems through identifying needs and requirements of the group, communicating that information, and coordinating unit efforts. The latter two dimensions involve implementation. Managing personnel resources involves obtaining and allocating personnel resources, developing personnel resources, and motivating unit personnel. Managing material resources involves obtaining and allocating material resources, and utilizing and monitoring the use of those resources.

Taxonomy of managerial performance

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While a distinction is often made between leadership and management (Bass, 1990; Yukl, 2006), many scholars agree that successful management often involves leading (Yukl, 2006). As such, taxonomy development of managerial performance requirements can be useful in identifying behaviors important for successful leadership (to the degree that there is overlap in these terms). In developing such a taxonomy Borman and Brush (1993) identified four broad categories of managerial performance: interpersonal dealings and communication, leadership and supervision, technical activities of management, and personal behavior and skills. In comparing these taxonomies, it is evident that many of the dimensions included in the more broad categories of managerial performance are directly related to those behaviors identified by Fleishman and colleagues. Examples include planning and organizing, guiding and motivating subordinates, developing subordinates, communicating, maintaining good working relationships, problem solving, and monitoring and controlling.

Evaluating "transformational and transactional leadership"

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James MacGregor Burns introduced a normative element: an effective Burnsian leader will unite followers in a shared vision that will improve an organization and society at large. Burns calls leadership that delivers "true" value, integrity, and trust transformational leadership. He distinguishes such leadership from "mere" transactional leadership that builds power by doing whatever will get more followers. [1] But problems arise in quantifying the transformational quality of leadership - evaluation of that quality seems more difficult to quantify than merely counting the followers that the straw man of transactional leadership James MacGregor Burns has set as a primary standard for effectiveness. Thus transformational leadership requires an evaluation of quality, independent of the market demand that exhibits in the number of followers.

Assessments, as of 2006, of transformational and transactional leadership commonly make use of the Multifactor Leadership Questionnaire (MLQ), developed by Bass and Avolio in 1990 and revised in 1995. It measures five dimensions of transformational leadership:

  1. idealized influence - attributions
  2. idealized influence - behaviors
  3. inspirational motivation
  4. individualized consideration
  5. intellectual stimulation

The three dimensions of transactional leadership measured by the MLQ[citation needed] cover:

  1. contingent reward
  2. management by exception (active)
  3. management by exception (passive)

Summary of leadership performance

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In summary, leadership performance has been conceptualized very broadly, often incorporating outcomes such as effectiveness, emergence, and advancement. As with more general considerations of job performance (Campbell, 1990), it is important to distinguish between leader performance and effectiveness. While it is important to evaluate the influence of leadership on organizational outcomes (Kasier et al., 2008), specifically assessing leader performance, or behaviors that have expected value to organizational outcomes, allows practitioners and researchers to avoid conceptual confusion. Various taxonomies that have been developed in the leadership and management literatures, specifically with regards to functional leadership theory. These taxonomies are useful for identifying behaviors that are likely to contribute to organizational outcomes, and thus those behaviors that should be considered when evaluating leadership performance.

In addition to emphasizing the importance of behaviors over outcome oriented effectiveness measures, it is also worthy to note the nature of leadership changes across organizational levels, and as a consequence so does the criteria for success. Generally speaking, leadership can be conceptualized in terms of three higher order levels (Katz & Kahn, 1978; Jacobs & Jaques, 1987). At the lower level, leaders are responsible for the administration of structure (Katz & Kahn, 1978) and solving everyday problems, focusing on short-term results (Jacobs & Jaques, 1987). At the middle level, leaders are responsible for clarifying the structure imposed by upper level leaders and translating in into a workable plan (Katz & Kahn, 1978). At the upper level, leaders originate structure to pass down the levels (Katz & Kahn, 1978), create corporate culture, and manage transactions between the organization and the external environment (Jacobs & Jaques, 1987). As leaders move up through the levels of an organization, the performance standards they will be responsible for and the criteria and they be evaluated against will change. Thus, the way leadership should be defined relies upon the context that it is occurring in; similarly, leadership may have a different influence on organizational outcomes based upon the level at which leadership is occurring.

Contexts of leadership

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Leadership in organizations

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An organization that is established as an instrument or means for achieving defined objectives has been referred to as a formal organization. Its design specifies how goals are subdivided and reflected in subdivisions of the organization. Divisions, departments, sections, positions, jobs, and tasks make up this work structure. Thus, the formal organization is expected to behave impersonally in regard to relationships with clients or with its members. According to Weber's definition, entry and subsequent advancement is by merit or seniority. Each employee receives a salary and enjoys a degree of tenure that safeguards him from the arbitrary influence of superiors or of powerful clients. The higher his position in the hierarchy, the greater his presumed expertise in adjudicating problems that may arise in the course of the work carried out at lower levels of the organization. It is this bureaucratic structure that forms the basis for the appointment of heads or chiefs of administrative subdivisions in the organization and endows them with the authority attached to their position.[22]

In contrast to the appointed head or chief of an administrative unit, a leader emerges within the context of the informal organization that underlies the formal structure. The informal organization expresses the personal objectives and goals of the individual membership. Their objectives and goals may or may not coincide with those of the formal organization. The informal organization represents an extension of the social structures that generally characterize human life — the spontaneous emergence of groups and organizations as ends in themselves.

In prehistoric times, man was preoccupied with his personal security, maintenance, protection, and survival. Now man spends a major portion of his waking hours working for organizations. His need to identify with a community that provides security, protection, maintenance, and a feeling of belonging continues unchanged from prehistoric times. This need is met by the informal organization and its emergent, or unofficial, leaders.[23]

Leaders emerge from within the structure of the informal organization. Their personal qualities, the demands of the situation, or a combination of these and other factors attract followers who accept their leadership within one or several overlay structures. Instead of the authority of position held by an appointed head or chief, the emergent leader wields influence or power. Influence is the ability of a person to gain co-operation from others by means of persuasion or control over rewards. Power is a stronger form of influence because it reflects a person's ability to enforce action through the control of a means of punishment.[23]

A leader is anyone who influences a group toward obtaining a particular result. It is not dependant on title or formal authority. (elevos, paraphrased from Leaders, Bennis, and Leadership Presence, Halpern & Lubar). An individual who is appointed to a managerial position has the right to command and enforce obedience by virtue of the authority of his position. However, he must possess adequate personal attributes to match his authority, because authority is only potentially available to him. In the absence of sufficient personal competence, a manager may be confronted by an emergent leader who can challenge his role in the organization and reduce it to that of a figurehead. However, only authority of position has the backing of formal sanctions. It follows that whoever wields personal influence and power can legitimize this only by gaining a formal position in the hierarchy, with commensurate authority.[23] Leadership can be defined as one's ability to get others to willingly follow. Every organization needs leaders at every level.[24]

Leadership versus management

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Some commentators[who?] link leadership closely with the idea of management. Some[who?] regard the two as synonymous, and others consider management a subset of leadership. If one accepts this premise, one can view leadership as:

  • centralized or decentralized
  • broad or focused
  • decision-oriented or morale-centred
  • intrinsic or derived from some authority

Any of the bipolar labels traditionally ascribed to management style could also apply to leadership style. Hersey and Blanchard use this approach: they claim that management merely consists of leadership applied to business situations; or in other words: management forms a sub-set of the broader process of leadership. They put it this way: "Leadership occurs any time one attempts to influence the behavior of an individual or group, regardless of the reason.Management is a kind of leadership in which the achievement of organizational goals is paramount."

However, a clear distinction between management and leadership may nevertheless prove useful. This would allow for a reciprocal relationship between leadership and management, implying that an effective manager should possess leadership skills, and an effective leader should demonstrate management skills. One clear distinction could provide the following definition:

  • Management involves power by position.
  • Leadership involves power by influence.

Abraham Zaleznik (1977),for example, delineated differences between leadership and management. He saw leaders as inspiring visionaries, concerned about substance; while managers he views as planners who have concerns with process.Warren Bennis (1989) further explicated a dichotomy between managers and leaders. He drew twelve distinctions between the two groups:

  • Managers administer, leaders innovate
  • Managers ask how and when, leaders ask what and why
  • Managers focus on systems, leaders focus on people
  • Managers do things right, leaders do the right things
  • Managers maintain, leaders develop
  • Managers rely on control, leaders inspire trust
  • Managers have a short-term perspective, leaders have a longer-term perspective
  • Managers accept the status-quo, leaders challenge the status-quo
  • Managers have an eye on the bottom line, leaders have an eye on the horizon
  • Managers imitate, leaders originate
  • Managers emulate the classic good soldier, leaders are their own person
  • Managers copy, leaders show originality

Paul Birch (1999) also sees a distinction between leadership and management. He observed that, as a broad generalization, managers concerned themselves with tasks while leaders concerned themselves with people. Birch does not suggest that leaders do not focus on "the task." Indeed, the things that characterise a great leader include the fact that they achieve. Effective leaders create and sustain competitive advantage through the attainment of cost leadership, revenue leadership, time leadership, and market value leadership. Managers typically follow and realize a leader's vision. The difference lies in the leader realising that the achievement of the task comes about through the goodwill and support of others (influence), while the manager may not.

This goodwill and support originates in the leader seeing people as people, not as another resource for deployment in support of "the task". The manager often has the role of organizing resources to get something done. People form one of these resources, and many of the worst managers treat people as just another interchangeable item. A leader has the role of causing others to follow a path he/she has laid out or a vision he/she has articulated in order to achieve a task. Often, people see the task as subordinate to the vision. For instance, an organization might have the overall task of generating profit, but a good leader may see profit as a by-product that flows from whatever aspect of their vision differentiates their company from the competition.

Leadership does not only manifest itself as purely a business phenomenon. Many people can think of an inspiring leader they have encountered who has nothing whatever to do with business: a politician, an officer in the armed forces, a Scout or Guide leader, a teacher, etc. Similarly, management does not occur only as a purely business phenomenon. Again, we can think of examples of people that we have met who fill the management niche in non-business organisationsNon-business organizations should find it easier to articulate a non-money-driven inspiring vision that will support true leadership. However, often this does not occur.

Differences in the mix of leadership and management can define various management styles. Some management styles tend to de-emphasize leadership. Included in this group one could include participatory management, democratic management, and collaborative management styles. Other management styles, such as authoritarian management, micro-management, and top-down management, depend more on a leader to provide direction. Note, however, that just because an organisation has no single leader giving it direction, does not mean it necessarily has weak leadership. In many cases group leadership (multiple leaders) can prove effective. Having a single leader (as in dictatorship) allows for quick and decisive decision-making when needed as well as when not needed. Group decision-making sometimes earns the derisive label "committee-itis" because of the longer times required to make decisions, but group leadership can bring more expertise, experience, and perspectives through a democratic process.

Patricia Pitcher (1994) has challenged the bifurcation into leaders and managers. She used a factor analysis (in marketing)factor analysis technique on data collected over 8 years, and concluded that three types of leaders exist, each with very different psychological profiles:'Artists' imaginative, inspiring, visionary, entrepreneurial, intuitive, daring, and emotional Craftsmen: well-balanced, steady, reasonable, sensible, predictable, and trustworthy Technocrats: cerebral, detail-oriented, fastidious, uncompromising, and hard-headed She speculates that no one profile offers a preferred leadership style. She claims that if we want to build, we should find an "artist leader" if we want to solidify our position, we should find a "craftsman leader" and if we have an ugly job that needs to get done like downsizing.we should find a "technocratic leader".Pitcher also observed that a balanced leader exhibiting all three sets of traits occurs extremely rarely: she found none in her study.

Bruce Lynn postulates a differentiation between 'Leadership' and ‘Management’ based on perspectives to risk. Specifically,"A Leader optimises upside opportunity; a Manager minimises downside risk." He argues that successful executives need to apply both disciplines in a balance appropriate to the enterprise and its context. Leadership without Management yields steps forward, but as many if not more steps backwards. Management without Leadership avoids any step backwards, but doesn’t move forward.

Leadership by a group

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In contrast to individual leadership, some organizations have adopted group leadership. In this situation, more than one person provides direction to the group as a whole. Some organizations have taken this approach in hopes of increasing creativity, reducing costs, or downsizing. Others may see the traditional leadership of a boss as costing too much in team performance. In some situations, the maintenance of the boss becomes too expensive - either by draining the resources of the group as a whole, or by impeding the creativity within the team, even unintentionally.[citation needed]

A common example of group leadership involves cross-functional teams. A team of people with diverse skills and from all parts of an organization assembles to lead a project. A team structure can involve sharing power equally on all issues, but more commonly uses rotating leadership. The team member(s) best able to handle any given phase of the project become(s) the temporary leader(s). According to Ogbonnia (2007), "effective leadership is the ability to successfully integrate and maximize available resources within the internal and external environment for the attainment of organizational or societal goals". Ogbonnia defines an effective leader "as an individual with the capacity to consistently succeed in a given condition and be recognized as meeting the expectations of an organization or society."

Leadership among primates

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Richard Wrangham and Dale Peterson, in Demonic Males: Apes and the Origins of Human Violence present evidence that only humans and chimpanzees, among all the animals living on earth, share a similar tendency for a cluster of behaviors: violence, territoriality, and competition for uniting behind the one chief male of the land. [2] This position is contentious. Many animals beyond apes are territorial, compete, exhibit violence, and have a social structure controlled by a dominant male (lions, wolves, etc.), suggesting Wrangham and Peterson's evidence is not empirical. However, we must examine other species as well, including elephants (which are undoubtedly matriarchal and follow an alpha female), meerkats (who are likewise matriarchal), and many others.

It would be beneficial, to examine that most accounts of leadership over the past few millennia (since the creation of Christian religions) are through the perspective of a patriarchal society, founded on Christian literature. If one looks before these times, it is noticed that Pagan and Earth-based tribes in fact had female leaders. It is important also to note that the peculiarities of one tribe cannot necessarily be ascribed to another, as even our modern-day customs differ. The current day patrilineal custom is only a recent invention in human history and our original method of familial practices were matrilineal (Dr. Christopher Shelley and Bianca Rus, UBC). The fundamental assumption that has been built into 90% of the world's countries is that patriarchy is the 'natural' biological predisposition of homo sapiens. Unfortunately, this belief has led to the widespread oppression of women in all of those countries, but in varying degrees. (Whole Earth Review, Winter, 1995 by Thomas Laird, Michael Victor). The Iroquoian First Nations tribes are an example of a matrilineal tribe, along with Mayan tribes, and also the society of Meghalaya, India. (Laird and Victor, 1995).

By comparison, bonobos, the second-closest species-relatives of man, do not unite behind the chief male of the land. The bonobos show deference to an alpha or top-ranking female that, with the support of her coalition of other females, can prove as strong as the strongest male in the land. Thus, if leadership amounts to getting the greatest number of followers, then among the bonobos, a female almost always exerts the strongest and most effective leadership. However, not all scientists agree on the allegedly "peaceful" nature of the bonobo or its reputation as a "hippie chimp".[3]

Historical views on leadership

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Sanskrit literature identifies ten types of leaders. Defining characteristics of the ten types of leaders are explained with examples from history and mythology.[25]

Aristocratic thinkers have postulated that leadership depends on one's blue blood or genes: monarchy takes an extreme view of the same idea, and may prop up its assertions against the claims of mere aristocrats by invoking divine sanction: see the divine right of kings. Contrariwise, more democratically-inclined theorists have pointed to examples of meritocratic leaders, such as the Napoleonic marshals profiting from careers open to talent.

In the autocratic/paternalistic strain of thought, traditionalists recall the role of leadership of the Roman pater familias. Feminist thinking, on the other hand, may damn such models as patriarchal and posit against them emotionally-attuned, responsive, and consensual empathetic guidance and matriarchies.

Comparable to the Roman tradition, the views of Confucianism on "right living" relate very much to the ideal of the (male) scholar-leader and his benevolent rule, buttressed by a tradition of filial piety.

Within the context of Islam, views on the nature, scope and inheritance of leadership have played a major role in shaping sects and their history. See caliphate.

In the 19th century, the elaboration of anarchist thought called the whole concept of leadership into question. (Note that the Oxford English Dictionary traces the word "leadership" in English only as far back as the 19th century.) One response to this denial of élitism came with Leninism, which demanded an élite group of disciplined cadres to act as the vanguard of a socialist revolution, bringing into existence the dictatorship of the proletariat.

Other historical views of leadership have addressed the seeming contrasts between secular and religious leadership. The doctrines of Caesaro-papism have recurred and had their detractors over several centuries. Christian thinking on leadership has often emphasized stewardship of divinely-provided resources - human and material - and their deployment in accordance with a Divine plan. Compare servant leadership.

For a more general take on leadership in politics, compare the concept of the statesman.

Titles emphasizing authority

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At certain stages in their development, the hierarchies of social ranks implied different degrees or ranks of leadership in society. Thus a knight led fewer men in general than did a duke; a baronet might in theory control less land than an earl. See peerage for a systematization of this hierarchy, and order of precedence for links to various systems.

In the course of the 18th and 20th centuries, several political operators took non-traditional paths to become dominant in their societies. They or their systems often expressed a belief in strong individual leadership, but existing titles and labels ("King", "Emperor", "President" and so on) often seemed inappropriate, insufficient or downright inaccurate in some circumstances. The formal or informal titles or descriptions they or their flunkies employe express and foster a general veneration for leadership of the inspired and autocratic variety. The definite article when used as part of the title (in languages which use definite articles) emphasizes the existence of a sole "true" leader.

Criticism of the concept of leadership

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Noam Chomsky has criticized the concept of leadership as involving people subordinating their needs to that of someone else. While the conventional view of leadership is rather satisfying to people who "want to be told what to do", one should question why they are being subjected to acts that may not be rational or even desirable. Rationality is the key element missing when "leaders" say "believe me" and "have faith". It is fairly easy to have people simplistically follow you as their "leader", if no attention is paid to rationality.[citation needed]. This view of Chomsky is related to his Weltanschaung and has no solid psychological basis.

See also

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References

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  1. ^ Chemers, M. M. (2002). Cognitive, social, and emotional intelligence of transformational leadership: Efficacy and Effectiveness. In R. E. Riggio, S. E. Murphy, F. J. Pirozzolo (Eds.), Multiple Intelligences and Leadership.}
  2. ^ Kouzes, J., and Posner, B. (2007). The Leadership Challenge. CA: Jossey Bass.
  3. ^ a b Locket et. al 1991
  4. ^ (Richards & Engle, 1986, p.206)
  5. ^ Carlyle (1841)
  6. ^ Heifetz (1994), pp. 16
  7. ^ Spencer (1884), apud Heifetz (1994), pp. 16
  8. ^ Hemphill (1949)
  9. ^ [[#refHersey2008| Hersey et. al (2008)
  10. ^ a b Weber, Max (1905). The Protestant Ethic and the Spirit of Capitalism: and Other Writings. New York: Penguin Group.
  11. ^ a b c Lewin, K.; Lippitt, R.; White, R., "Patterns of aggressive behavior in experimentally created social climates", Journal of Social Psychology: 271–301
  12. ^ a b Fiedler, F. E. (1967). A theory of leadership effectiveness. McGraw-Hill: Harper and Row Publishers Inc.
  13. ^ Rowley, Robin (1999). Organize with Chaos. Management Books 2000 Ltd. ISBN 9781852525613. {{cite book}}: Unknown parameter |coauthors= ignored (|author= suggested) (help)
  14. ^ Greenleaf, R. K. (1977). Servant Leadership: A Journey Into the Nature of Legitimate Power and Greatness. New Jersey: Paulist Press.
  15. ^ a b Burns, J. M. (1978). Leadership. New York: Harper and Row Publishers Inc.
  16. ^ Carmazzi, Arthur (2005). The Directive Communication Leadership Field Manual. Singapore: Veritas Publishing.
  17. ^ George J.M. 2000. Emotions and leadership: The role of emotional intelligence, Human Relations 53 (2000), pp. 1027–1055‏
  18. ^ a b c d Sy, T. & Cote, S & Saavedra R. 2005. The contagious leader: Impact of the leader’s mood on the mood of group members, group affective tone, and group processes. Journal of Applied Psychology, 90(2): pp. 295-305. http://www.rotman.utoronto.ca/~scote/SyetalJAP.pdf‏
  19. ^ Bono J.E. & Ilies R. 2006 Charisma, positive emotions and mood contagion. The Leadership Quarterly 17(4): pp. 317-334
  20. ^ a b George J.M. 2006. Leader Positive Mood and Group Performance: The Case of Customer Service. Journal of Applied Social Psychology :25(9) pp. 778 - 794‏
  21. ^ Dasborough M.T. 2006.Cognitive asymmetry in employee emotional reactions to leadership behaviors. The Leadership Quarterly 17(2):pp. 163-178
  22. ^ Cecil A Gibb (1970). Leadership (Handbook of Social Psychology). Reading, Mass.: Addison-Wesley. pp. 884–89. ISBN 0140805176 9780140805178. OCLC 174777513. {{cite book}}: Check |isbn= value: length (help)
  23. ^ a b c Henry P. Knowles; Borje O. Saxberg (1971). Personality and Leadership Behavior. Reading, Mass.: Addison-Wesley. pp. 884–89. ISBN 0140805176 9780140805178. OCLC 118832. {{cite book}}: Check |isbn= value: length (help)CS1 maint: multiple names: authors list (link)
  24. ^ The Top 10 Leadership Qualities - HR World
  25. ^ KSEEB. Sanskrit Text Book -9th Grade. Governament of Karnataka, India.
Books
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  • Heifetz, Ronald (1994). Leadership without easy answers. Cambridge, MA: Harvard University Press. ISBN 0-674-51858-6.
  • Hemphill, John K. (1949). Situational Factors in Leadership. Columbus: Ohio State University Bureau of Educational Research.
  • Hersey, Paul; Blanchard, Ken; Johnson, D. (2008). Management of Organizational Behavior: Leading Human Resources (9th ed.). Upper Saddle River, NJ: Pearson Education.
  • Spencer, Herbert (1841). The Study of Sociology. New York: D. A. Appleton.
Journal articles
  • Locke, Edwin A. (1991). "Leadership: Do traits matter?". Academy of Management Executive. 5 (2). Kirkpatrick, S.A.
  • Locke, Edwin A. (1991). "Leadership: Do traits matter?". Academy of Management Executive. 5 (2). Kirkpatrick, S.A.
Notes
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  • Campbell, J., McCloy, R., Oppler, S., & Sager, C. (1993). A theory of performance. In N. Schmitt & W. Borman (Eds.), Personnel Selection in organizations (pp. 35–71). San Francisco: Jossey-Bass.
  • Day, D. V., & Lord, R. G. (1988). Executive leadership and organizational performance: suggestions for a new theory and methodology. Journal of Management, 14(3), 453-464.
  • Den Hartog, D. N., & Koopman, P. L. (2002). Leadership in organizations. In N. Anderson, D. S. Ones, H. K. Sinangil & C. Viswesvaran (Eds.), Handbook of industrial, work and organizational psychology, Volume 2: Organizational psychology. (pp. 166–187): Sage Publications, Inc.
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General references

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  • Argyris, C. (1976) Increasing Leadership Effectiveness, Wiley, New York, 1976 (even though published in 1976, this still remains a "standard" reference text)
  • Bass, B.M. & Avolio, B.J. (1995). MLQ Multifactor Leadership Questionnaire for Research: Permission Set. Redwood City, CA: Mindgarden.
  • Bennis, W. (1989) On Becoming a Leader, Addison Wesley, New York, 1989
  • Crawford, C. J. (2005). Corporate rise the X principles of extreme personal leadership. Santa Clara, CA: XCEO. ISBN 0-976-90190-0 9780976901907
  • Greiner, K. (2002). The inaugural speech. ERIC Accession Number ED468083 [4].
  • House, R. J. (2004) Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies, SAGE Publications, Thousand Oaks, 2004 [5].
  • Kouzes, J. M. and Posner, B. Z. (2002). The leadership challenge. San Francisco: Jossey-Bass.
  • Laubach, R. (2005) Leadership is Influence
  • Machiavelli, Niccolo (1530) The Prince
  • Maxwell, J. C. & Dornan, J. (2003) Becoming a Person of Influence
  • McGovern, George S., Donald C. Simmons, Jr. and Daniel Gaken (2008) Leadership and Service: An Introduction, Kendall/Hunt Publishing. ISBN 978-0-7575-5109-3.
  • Nanus, Burt (1995) The visionary leadership
  • Ogbonnia, SKC. (2007). Political Parties and Effective Leadership: A contingency Approach
  • Pitcher, P. (1994 French) Artists, Craftsmen, and Technocrats: The dreams realities and illusions of leadership, Stoddart Publishing, Toronto, 2nd English edition, 1997. ISBN 0-7737-5854-2
  • Renesch, John (1994) Leadership in a New Era: Visionary Approaches to the Biggest Crisis of Our Time, San Francisco, New Leaders Press (paperback 2002, New York, Paraview Publishing
  • Renesch, John (2001) "Conscious Leadership: Taking Responsibility for Our Better Future," LOHAS Weekly Newsletter, March 1, 2001 [6]
  • Roberts, W. (1987) Leadership Secrets of Attila the Hun
  • Stacey, R. (1992) Managing Chaos, Kogan-Page, London, 1992
  • Stogdill, R.M. (1950) 'Leadership, membership and organization', Psychological Bulletin, 47: 1-14
  • Terry, G. (1960) The Principles of Management, Richard Irwin Inc, Homewood Ill, pg 5.
  • Torbert, W. (2004) Action Inquiry: the Secret of Timely and Transforming Leadership, San Francisco, CA: Berrett-Koehler Publishers.
  • Warneka, P and Warneka, T. (2007). The Way of Leading People: Unlocking Your Integral Leadership Skills with the Tao Te Ching. Asogomi Publications Intl. Cleveland, Ohio. website
  • Warneka, T. (2006). Leading People the Black Belt Way: Conquering the Five Core Problems Facing Leaders Today. Asogomi Publications Intl. Cleveland, Ohio. website
  • Warneka, T. (2008). Black Belt Leader, Peaceful Leader: An Introduction to Catholic Servant Leadership. website
  • Zaccaro, S. J. (2007). Trait-based perspective. American Psychology , 62 (1), 7-16.
  • Zaleznik, A. (1977) "Managers and Leaders: Is there a difference?", Harvard Business Review, May–June, 1977
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